Overall, the hotel was pleased. Friendly polite staff, clean, cozy, modern interior, excellent room with a balcony and a wonderful view of the city. But!
A huge disadvantage is the absolute lack of sound insulation. The walls seem to be made of paper, it is impossible to sleep, in the next room someone talked endlessly all night on the fly. On the second night, I wanted to kill🙈
The sound from the sink drain is similar to "sounds from hell". The feeling that the riser is a straight pipe, into which the drains are stuck at 45, without bends, so that the water plug at least slightly muffles this horror.
Another of the disadvantages is very high and hard pillows.
The overall impression is positive, I can recommend the hotel, maybe I just wasn't very lucky with the room.
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- Н.
Level 10 Local Expert
October 21
A chic hotel, the coolest nightclub on the 12th floor, a spa area on the 1st floor. The room has everything, a kettle, a hairdryer, gel, shampoo, a dental kit and even a wand with cotton swabs and a shaving cream machine, everything is provided.
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Эльвира Исламгалиева
Level 8 Local Expert
June 16
A normal hotel! Good location. Don't count on a beautiful view. I liked the breakfasts. The staff is wonderful!
The only thing I gave 4 stars for is the terrible audibility in the rooms, you can even hear what the neighbors say in a calm voice.
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Gulzat Seitkazu
Level 2 Local Expert
November 1
It's terrible.We arrived at the hotel at night and fell asleep with fatigue immediately in the morning, noticing that the room was cold but did not say so, but on the next day it became colder immediately called the dispatcher. He came and poked something there and said that if it got colder, he would call. I called back on the next day, but they said that they would suffer in a slightly rude tone and also said that they would turn on the central heating (they did not turn it on) on the third day I am still waiting for heating.It's terribly cold😐
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ольга р.
Level 7 Local Expert
February 7
A normal hotel for reasonable money. Good beds, room service, everything is brought quickly. Nice guys at the reception. Delicious varied breakfasts, especially the Korean corner)
Clean, all bathroom accessories are available. The Solid Four
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Arcflash Kazakhstan
Level 13 Local Expert
August 17
Our guests complained that discos are held at night in this hotel. Even if you make comments, the administration didn't care. Apparently, they do terrible things at discos, but the hotel residents don't care. I will not recommend this hotel to my foreign guests and acquaintances.
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Ирина Парамонова
Level 11 Local Expert
July 5
The original interior. Good service. Beautiful views of the city. Excellent cuisine and beautiful serving.
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Майкл Лесли
Level 2 Local Expert
October 10
A great hotel, I would like to stay here for a long time, as the staff is very polite and responsible, and the rooms are cozy
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Эрвин Учиха
Level 3 Local Expert
October 11
Great location,clean rooms, helpful staff
They will tell you and show you
The window offers a good view of the city
Especially in the evening
There is also a restaurant on the 12th floor
I would have stayed for a couple more days
I advise you!
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Дима Васильев
Level 3 Local Expert
October 10
Excellent hotel, clean rooms, good staff is always ready to help, I recommend it to everyone)
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Олег Капитанов
Level 10 Local Expert
October 5
Mostly foreigners live in the hotel. There is a great club on the 12th floor. Who wants to enter the club according to the dress code.
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АЛИШЕР М.
Level 11 Local Expert
November 8
The hotel is new, but the location is a little inconvenient.
An awesome hotel, but in the corridor you can hear what is happening in the rooms and there is also a gap between the toilet and the bathroom, but in general I advise everyone
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Николай Башкиров
Level 11 Local Expert
April 8
A great new hotel. Very tasty! Caring staff
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Роман Соловьев
Level 12 Local Expert
May 3
The hotel as a whole is not bad, but the problem of hot water must be solved - waiting for 2-7 minutes in anticipation of heat is not very good…