I'll give you 5, because there really is something to compare it with. Visited in March 2025. Located in the city center, easy to find. There are guards on the approach, who should politely tell you which way to go in order to queue on the street when applying for a visa. Up the steps and slightly to the left, you can safely reach the main entrance to the queue of visitors. It is better to immediately ask for what time someone is registered, there are many people who arrive earlier than the appointed time, but no one will be allowed in ahead of time, they strictly ask for what time who submitted the questionnaires. When you get inside, they take away all your personal belongings and put them in a tray, give you a number and return everything to you on the way back. You don't have to be afraid, everything is safe and sound, even bank cards are not afraid to hand over. Unfortunately, I did not take photos, I thought it would be risky and suspicious when you come to another city, another country and photograph the property of a foreign state. After everyone has deposited their personal belongings in the egg, a guard approaches each group and glues a sticker, then escorts them to the elevator and together they go up to the floor. This shows that there is a very clear organization inside the embassy, no one is in a hurry, and everything is in order. On the floor where you are taken, they are handed over to other embassy staff, who in turn explain very clearly where and why to approach, what documents to prepare and hand over, after all the procedures, you just have to wait for your turn for an interview, the interview itself is conducted in Russian, there is no need to specifically ask for a Russian-speaking officer. As a result, in this embassy, the whole procedure from the door to the meeting with the officer takes no more than an hour, by the way, a lot of people come, perhaps because of this, such time goes away, and the closer to lunch time, the more people there are. But despite all the workload, all the embassy staff are coping and keeping up the pace. I was satisfied with the visit in terms of organization, and this is the most important thing.

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Егор Алексеевич

Level 6 Local Expert

Everything goes quickly, there was an appointment at 10, but at 10 I already left there, polite guards and staff. Everything would have been fine, but the consul didn't even listen to me, asked 3 questions and immediately refused. Is that fair? I don't know, but he didn't even look at my package of documents. When I was there, many people had their visas approved, and there were many refusals from the African-American in the far-left window. The interior is clean, bright, and spacious. From the 17th floor there is a great view of Almaty, it's a pity not to capture it.

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Ирина Купцова

Level 5 Local Expert

We were very pleasantly impressed by all the embassy staff. A very friendly man greets us at the entrance, wishes everyone success and smiles amiably. At the inspection, everyone is also very pleasant and cultured, everything goes quickly. It was my first time applying and there wasn't much to compare it with, but my husband had previously had visas and told me that in Moscow, the embassy on Zubovsky had a disgusting attitude literally from the very entrance, so mentally I was preparing for a completely different attitude) At the interview, we were asked several questions and informed that our visas had been approved, and we were interviewed by a young man in the 5th window) In general, I would like to express my gratitude to all the staff for their kindness, smiles and good attitude, and to wish good luck to all those who are about to be interviewed!

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