Thank you very much! Initially, everything from consultation to installation was fast, clear and to the point! The girl managers were always in touch, answered any questions, solved difficulties! The guys are professional installers! Quickly, carefully, the garbage was removed! Even the wallpaper is almost preserved, but the portal will solve all these issues. There may be some difficulties with the deadlines, but it does not depend on this company, everyone will have difficulties in Minsk. One warehouse. We offered contacts for the manufacture of the portal (slopes). The price is the best according to what other craftsmen in the city offer. Therefore, I heartily recommend it! Thank you very much!
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1
Максим Протько
Level 13 Local Expert
January 25
I want to express my deep gratitude to this company for timely work with the client, from measurement, delivery and installation. This is not the first time I have ordered doors here, everything is clear, on time and on time, and most importantly, with high quality. I would also like to express my gratitude to the courier who brought the doors, told me, showed the integrity of the doors and explained how to properly prepare the opening for subsequent installation. Thank you, and in the future I will also order from you.
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Анна !
Level 7 Local Expert
March 7
Rating for service and pre-sale service:
1 sent a message to the social network: account is closed. An interesting situation considering that this is a business account.
2 I sent the delayed dispatch during business hours to Telegram.
There was a dialogue without an end, I waited all day for the answer to my question, the next day I couldn't stand it, I called myself.
I received a promise that the master would contact me.
I've been waiting for the master's call all day. I dialed the office again in the evening. There were no employees in the office anymore, so I left a message asking if there was an opportunity to respond.
3 The next morning, it turned out that the master was trying to call me, there really was one missed call, but judging by the fact that the phone is always next to me, this call was most likely like a beacon, since I did not notice it. Of course, no one thought of calling me back or sending a message that they wanted to contact me in two days, as well as calling me back after my call to the office.
4 after receiving the master's phone number, I contacted him on my own, announced the dates on which we can arrange for measurement, the master informed me that he needed to check the occupancy of these dates and he would call back. Since the master did not specify how long he would call back, I called the master back an hour later and asked what time to wait for confirmation of the date, to which the master replied that not before the end of the day, since he was currently at a bus stop. (C)
the situation is as absurd as possible: three days have been lost in order to contact the company and agree on the date of the door installation and then wait another whole day for the opportunity to receive a response from the master on the date of the 10-minute visit.
by the way, after one call to the office of another company, I arranged for measurements on the next business day.