Ticketpro

1.5

125 ratings

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Ирина Мушинская

Level 2 Local Expert

I would like to express my deep gratitude for promptly sending e-tickets, which were automatically deleted from my mail a month after purchase. I found out that there were no tickets at night, and in the morning there was already an event. I received a reply in the telegram at 1.24 am! And it wasn't the robot that answered... but the specialist. Support had been working since 10 a.m., but at 9 a.m. my issue had already been resolved by the ticket sales specialist+ and the support service sent me a little later. You guys are great!

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Виктория К.

Level 2 Local Expert

the ticket purchase service is simply disgusting: the promo code is not applied on the website (although I know for sure that it works), it is also impossible to send a question to support through the website, an official message simply appears that the question has not been sent. When you call the operator and ask him why there is no discount after entering the promo code, the answer is simply brilliant: Try again, everything works for me! How many thousands of attempts need to be made to make it work, and whether it will work is anyone's guess. Event organizers definitely lose most of their potential viewers when working with this service. I highly do not recommend it!

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Сёма Петрович

Level 13 Local Expert

Thanks to this website, I lost my tickets for the first hockey match today, it just didn't work and crashed, and this is taking into account the fact that I tried to log in from my computer and phone for several hours. I won't say anything about the playoff matches at all. Okay, if this was a one-time situation, but it's been going on for years, and it's not getting better, and no one's even trying to fix it, and everyone's fine with it. Customer orientation is zero with this attitude. Thank you for another spoiled mood, time and nerves, as well as for watching matches at home, instead of your favorite arena with the team. And buy the remaining tickets for 300 rubles for the match and 1200 rubles for a place in the playoffs yourself.

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Александр Попов

Level 9 Local Expert

If events continue to sell their tickets only on the pro ticket, then they should understand that some of those who want to simply drop out due to the inability to buy tickets due to an elementary website that does not work from different devices. However, the service itself ignores the problem.

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dk1823

Level 22 Local Expert

I bought tickets on the website, but carelessly on the wrong date. I immediately realized the mistake and wrote to tech support. The money was refunded, but only a little more than 50%, since part of the ticket amount is the site's commission, and the deduction from the remaining part is another 25%, and this is two months before the event... They profit out of the blue...

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Елизавета

Level 8 Local Expert

I was buying tickets, but the concert was canceled for my time. A week before the concert, they called and offered possible options for rescheduling I am very grateful to the specialist for this

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Ая

Level 4 Local Expert

This is not the first time I have purchased tickets through online purchase on this website. Everything is great👍 I like the fact that everything is simple and clear, nothing superfluous.

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ОКСАНА П.

Level 3 Local Expert

I purchased tickets for the performance on 12/27/2025, but circumstances changed, and I had to contact the technical support website about the issue of ticket refunds. And then it started, on December 23, I wrote that I wanted to refund the tickets, on December 24, 2025, on the 10th attempt, they accepted the documents for refund, that they would refund the money within 3 days. Today, on December 29, the money was not returned to the card, we did not get to the event, and I made the refund 5 days before the performance. After repeated attempts to clarify with the operator when the money will be refunded, no one says anything intelligible. Just in a rough way, they say wait for the holidays. It's a terrible office, never buy tickets through them, otherwise you'll run out of money and won't get to the event.

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Elena K

Level 9 Local Expert

I've encountered this "service" for the first and last time. I bought tickets to the event through them, but the plans changed and I had to turn them in. 1.5 weeks of correspondence with their "support", requesting the same information 3 times, after the call they wrote and finally confirmed that the request was accepted and the money would be returned within 3 days, and 3 days later they sent an email that you should contact the event organizer for a refund. That's why we kept 25% of the ticket amount for this wild "service". It's a disgusting office! Let them go bankrupt and close down as soon as possible. I really look forward to seeing a human, customer-oriented service in this area. In the meantime, it's better to take tickets only directly from the organizer!

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Алексей Хитрик

Level 2 Local Expert

I occasionally go to buy tickets at the ticket office. The cashier works well. And I recommend to the rest of the notables of the city to raise their ass and go to the ticket office of tiketpro for tickets, do not be indignant and buy on the site. And the female cashier who works there is well done and many thanks to her.

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Óооо

Level 9 Local Expert

The site is terrible, it is impossible to view events by date, it is unclear whether tickets have been sold or not, it is inconvenient to choose small points. It's terrible that he's the only one selling tickets, I would never have contacted this site!

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Сергей Базыкин

Level 2 Local Expert

The worst website for ticket sales. It is better to liquidate your organization forever. Hockey tickets every year for the playoffs cannot be bought. It's the same situation every year. Everything is buggy, freezes, slows down and nothing works. You know that there will be such a situation. Why not do something to improve the ticket sales system? It's getting worse and worse every year. I hope that your website will be closed soon and ticket sales will be transferred to another organization that will be able to cope with this task.

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Кирилл Павлов

Level 8 Local Expert

I bought a ticket for the concert Three days of rain on March 28. The tickets are fine. The only thing I didn't like was that the ticket seller doesn't know what the hall or the room where the concert took place looks like. I think you need to know this in order to explain to the buyer why the ticket prices are different.

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Andrey Burakou

Level 6 Local Expert

When you visit the website and watch a specific event, even the price range is indicated. However, if you go further, then the diagram shows that there are no places at all. Is it really hard to write that the tickets are sold out or there are no seats? I'm already completely silent about tickets for Dynamo Minsk hockey. When will they finally stop working with this operator((((

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Игорь У.

Level 2 Local Expert

It's just a terrible website, it's not possible to get tickets for the playoffs. Wasted nerves and one disappointment.

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Ирина неизвестно

Level 9 Local Expert

The cashier is very unhappy. The information on the posters does not correspond to reality. And October is long gone.....

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Роман Михновец

Level 9 Local Expert

A dead website. Refuses to work from different devices

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Александр Чепа

Level 22 Local Expert

The site is informative and does not slow down. We managed to buy the tickets without any problems, they were sent by e-mail in the form of pdf files and electronic ones, which can be opened via the application on the phone instead of printing.

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Илона Манёнок

Level 3 Local Expert

It's just a terrible website, like it's 85 years old, it's impossible to buy hockey tickets, it doesn't load anything, you restart it for 5 hours, like in ancient times, don't use it to buy tickets at all!!!

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evkaliptavkus

Level 6 Local Expert

Disgusting website work! It is impossible to buy tickets for the playoffs, the website simply "breaks down". Monopolists who charge a commission for each ticket. So maybe it's worth spending money on a high-quality website?

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HITVNVMINV

Level 4 Local Expert

They sold a ticket, someone entered my ticket, accused me of leaking my ticket somewhere on the Internet or letting friends pass and said that they only sell "high-quality services". The support refused to help, they respond according to the script, no one will say the banal words "sorry". They redirect some people to solve problems not from the company . I don't know, but in my opinion, the scammers on kufara /avito respected me more. Don't buy tickets from them, vote with your wallet.

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Кирилл Т.

Level 2 Local Expert

The most terrible site, it is impossible to buy hockey tickets, why is there no score below 1 when this site is already closed

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Алина

Level 8 Local Expert

The site easily breaks down due to the number of people. At the same time, the same thing happens at the checkout, sitting at home with a phone or standing for three hours makes no difference. Tickets may be shown on the website, but they may not actually be there (they are not selected, + the cashier says "no tickets") Considering that this is the only platform for buying tickets to a hockey match, it is a complete disappointment. I would also like to mention the resellers and the lack of restrictions on buying tickets on hand. You sit on the website for 5 hours, you go to the ticket office and you can't buy a ticket because an unemployed uncle bought 40 tickets at a time)

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Дмитрий Евдокимов

Level 6 Local Expert

Everything is convenient and wonderful.but sometimes there is a big load that you don't have time to take tickets.

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Дмитрий К.

Level 5 Local Expert

I bought tickets to the Bring Me The Horizon concert last year. The concert was postponed to this year, this year the concert was canceled. On March 3, 2022, an application for a refund was submitted, they were fed breakfast for three months and it is unknown how much more they would have been fed further. But as soon as I sent a written claim for a refund, the money was returned the next day. Without a claim, it is not known how much longer I would have waited for the money and whether I would have waited for it at all. Therefore, I advise everyone who has a similar situation to do the same, most likely it will significantly speed up the return. I do not recommend the company. One star, just because you can't put 0/5.

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Дмитрий Гребенников

Level 4 Local Expert

I'm planning a trip to Minsk, and I was thinking of going to a playoff game at the same time. I couldn't buy a ticket during the day on this wretched website running on pentium. Guys, you take a 10% commission, but for what???? Constant crashes, crashes, freezes. IT IS IMPOSSIBLE TO BUY TICKETS!!! DINAMO MINSK, figure it out, this is your only platform for buying tickets. Horror.

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Дмитрий Дядечко

Level 2 Local Expert

It's a disgrace... I bought tickets for stereo weekend, one of the tickets for a pensioner. There is 0 information about a 50% discount on the website. The ticket costs 105 rubles. I accidentally found out that there was a discount and called them to hand over the ticket without commission and buy at a discount. So they either didn't know they had a discount for retirees, or worse, they pretended they didn't know. And after my call, they immediately wrote on the website about the discount, and that's all 2 DAYS before the event, when everyone had already bought tickets, and when there was half a day left to hand them over. They refused to refund the full price for the DIGITAL ticket. I'm going to avoid this shit from now on.

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Катерина Щ.

Level 10 Local Expert

Most of the time I buy concert tickets here, everything is fine, thank you

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Level 11 Local Expert

I was unable to buy tickets through my personal account twice. Technical support offered to buy tickets without an account. The history in the personal account does not open: it gives an error as in the screenshot.

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Мария Нараб

Level 4 Local Expert

Everything is great. Today I arrived at Masherov 25 to return a ticket to the Slipknot concert. I wrote a statement and immediately received the money. No problem at all.

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Андрей Ермолаев

Level 6 Local Expert

The most lame website for sale. It's constantly hanging, it's not possible to buy anything, it just sucks!!!!

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andrey g.

Level 5 Local Expert

If you want to buy tickets for the KHL playoffs, for example, don't waste your time. The website won't open

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bukabemad

Level 6 Local Expert

The site is just terrible. It lags and crushes endlessly. And the coolest thing is the payment page without HTTPS protocol)

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Таша

Level 3 Local Expert

It's not even strange that all the reviews were deleted, because there was one negative. And so it turned out. The event was canceled, there was no warning anywhere, and then the money for the tickets had to be refunded for weeks. Communication is only via e-mail, and emails are answered every other time. As a result, a spoiled mood for many days. I will not apply there anymore and I do not advise anyone.

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Oleg Kamenko

Level 5 Local Expert

Dear Tiketpro company, please, I beg you very much – self-destruct, disband, fire your best programmers, give the monopoly on the sale of hockey tickets to anyone – even grandmothers in the subway. If you don't have enough brains, enter an electronic queue for ticket sales. Ask around, it really happens. Just stop torturing people and taking away their time. And also, return the money for my laptop.

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Алекандра

Level 5 Local Expert

they don't want to refund the money for the tickets. they remain silent in their correspondence. It's an outrage

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Юлия

Level 5 Local Expert

I'm waiting for a refund for the canceled concert for 3 weeks, they don't answer my emails, I can't get through on the phone. I hope they will return it)

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Julivasilevna

Level 6 Local Expert

By default, the concert was canceled today on April 1 without specifying a reason. By contacting us via e-mail, we received a response to call the numbers on which the busy mode is set around the clock.A complete divorce for money, I will never use it again and I do not recommend it to anyone(

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Spilberg

Level 6 Local Expert

Tickets are not changed. And if you hand over and buy another one, then only 70 percent of the cost is returned.

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kswqizz

Level 5 Local Expert

disgusting organization, they didn't send a ticket to the post office for j smash, close forever!

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Михаил Р.

Level 9 Local Expert

The most crooked website for ticket sales. I bought a KHL season ticket. The promotions are not listed anywhere. I overpaid the money. I hope it will be closed soon.

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Наталья Тихомирова

Level 9 Local Expert

There are interesting events

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Дмитрий Кокорин

Level 3 Local Expert

We bought tickets, but we didn't show up. Close up

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Сергей Алексеев

Level 3 Local Expert

Horror, not work. IT'S BUGGY.

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ОЛЬГА FRUKTIK44

Level 9 Local Expert

A fat minus, the money for Loboda's concert has not yet been refunded. First, the correspondence, the request for documents, I sent everything, and today they write that they cannot return it to my card!like, come by yourself or give me a card of a friend in Belarus! One divorce!why did they not initially indicate that they would not be able to return it?not citizens of the Russian Federation!***. I do not advise buying anything from them.

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Akkeliya

Level 7 Local Expert

I would put -5 stars. Even one star will be a lot for them. If there is a problem, they do not solve it, but they push the blame onto the injured person and do not return the money. NEVER MESS WITH THEM!

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viktor k

Level 8 Local Expert

It is not possible to buy tickets for events with high demand (

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Даниил Стаховец

Level 5 Local Expert

The year is 2026, the website is down, you can't buy anything

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Игорь

Level 13 Local Expert

The only thing worse is xs where. Everything hangs forever, nothing works. I don't recommend it.

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Архив Архивный

Level 2 Local Expert

Disgusting service

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Ticketpro

57 reviews