I ordered a cut, several times, for one part, I did not give the size correctly, it turned out to be smaller than necessary, but there was a piece left from which it could be made, they refused to make a part from their own material, yes, we need to buy a large sheet from them again, so that a piece of 600*600mm size would be made and it would remain again a large sheet, in short, I don't want to deal with them anymore, not any business, somewhere near Lazurnaya St., there is a saw, I called, they said, come with your material, we will do it, respect and respect
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vankll
Level 6 Local Expert
August 20, 2024
The huge production time, in my opinion, is due to the incompetence of managers who do not understand the specifics of the work, but have memorized only a standard speech. An extremely inconvenient application form was made by a "high school student" in a labor lesson, without the supervision of a teacher. I am extremely dissatisfied with this organization. There are no complaints about the work of the production shop, but the fish rots from the head, so 2 out of 5, not 1 star...
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Ольга Иванова
Level 3 Local Expert
December 5, 2023
Good afternoon, we ordered a cedar countertop, all deadlines for its manufacture were violated.But as it turned out, these are small things.As you can see from our video, the countertop is in terrible condition, the edge that should fit against the wall is all sawn off as if with a blunt knife.The front side is all dirty with glue.We received a call from Kazali ready for delivery, as further storage is paid for them.We hired a car, waited for more than an hour in the cold.The employee Elizabeth said this is a factory, it's not our fault.And she left.At the same time, we were offered a discount of 30 rubles.The money we paid for the car.as a result, the countertop remained with them, too.We'll figure it out.Here is our sad experience.