We arrived with the problem of the box (CVT), the diagnosis showed indistinctly, so it was decided to open the pallet of the box and look at the presence of metal chips in the box, as well as put additional cooling on the radiator of the box (600-700rub), after a day or two it became clear that this did not help, they did not give guarantees that it would help, but we understood this ourselves, which may not help, a month later we noticed smudges on the pallet of the box, it became clear that something was wrong (a decision was already made in another service (not with them) about a new box), a new box came, when removing it it was clear that I did not have a heat exchanger boxes, after which I dialed on tiptronic and was told that it was impossible to install an additional radiator for cooling the box without removing it, and they said that they might have thrown it into the trunk (it wasn't there, you can hardly miss that), after which they said we would look (through the weekend), as a result there is no heat exchanger (a new geely emgrand 7 <ss11> car, basically all spare parts in the cabin for a lot of money 300-400 rubles), when installing an additional cooling radiator, not a word was said about removing and confiscating the native heat exchanger, In General, this service is dead to me since it started leaking from the pallet of the box within a month and stolen a native heat exchanger. They are still talking about searching...
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1
Андрей Загуста
Level 2 Local Expert
July 11
I do not recommend contacting them. I came with a specific problem with the operation of the automatic transmission, they said that you need to pay for the diagnosis first (which is quite normal), but after I said that I had done the diagnosis earlier, and according to the result of the diagnosis, they only told me that my box was defective and needed to be repaired (which I understandably knew), the master told me that they could not help with the repair. The question "why" was answered: "we DON'T know how to repair such boxes." For reference: The AISIN U760E automatic transmission is installed on almost all TOYOTA models. Such a HUNDRED!
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4
Ivan K.
Level 9 Local Expert
November 4
I had to wait 1.5 hours for a person to be found / released who can make a diagnosis, for me it is a long time, taking into account the working day and the fact that I arrived at the time announced on the phone, the approximate amount of potential repairs is more than 7 times different from what is written on the website.