Good evening !I would like to leave a review, today we rested in such a "wonderful " institution!we were passing by and decided to go in for a snack with the children, I ordered shawarma for myself and my mother, I wanted burgers, but the girl who served us said there was only one bun.Therefore, I ordered only a burger for my eldest daughter, French fries for my youngest daughter, and we were lucky that I decided to order a small portion.The potatoes looked like they were from yesterday and they were warmed or just fried, but it turned out that this was not the worst thing that could have happened.It took some time and I felt bad at the same time today, what I ate and there was this shawarma, after a while my mother felt bad!at the same time, when we ate this shawarma, I didn't like it even then, something was wrong with it!!!!I am a cook myself and I work in this field and I know how everything should be.There was a great desire to call the sanitary station and tell the situation so that people would not be bullied anymore!Now I am very worried about the children so that everything would be fine with them!I attach a photo of French fries, the child did not even finish it, the photo shows the condition of the potatoes, and it is clear that they are clearly not fries!!!!We paid the money and wanted to eat delicious!And as for the girl who took the order, it feels like she was unhappy with something, I don't like that!you are the service staff, you work with people, you need to be polite, I think so, I repeat, I work with people in the same field myself and I know what I'm talking about!
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наталья м.
Level 2 Local Expert
May 23
A wonderful evening with love in a good place
Bartender Sergey works as a super chef of a Michelin-starred restaurant
It is very tasty cooked
Thank you a million times for the comfort and service, very nice
See original · Русский
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Show business's response
Ольга Шевчук
Level 5 Local Expert
July 15, 2023
Трижды за это лето посетили это заведение. Первые 2 раза классическая шаурма была ооочень вкусной, сочной, ароматной. Мы даже с мужем решили, что это лучшая шаурма, которую мы ели... (готовила девочка ☝️)
НО!!! На днях снова зашли за шаурмой, а там уже на кухне был мальчишка... (смена 13.07.2023)
Мы были крайне разочарованы. От былой шаурмы и духу не осталось. Холодная и пустая - хуже уже просто невозможно приготовить(((
И обслуживание официантом - мальчишкой аналогичное, муж сам ходил на кассу оплачивал и забирал заказ, т.к. было не дождаться. Хотя в другие смены была девочка - официантка, которая порхала, как мотылёк, и была очень внимательна.
Вывод и внимание руководству!!!
Обратите внимание, ваши мальчишки не хотят работать и разгонят вам всех клиентов.