"We started for health, finished for the repose!" I ordered an entrance metal door to the Mogilev region. The door was delivered with a faulty lock. On my call with an explanation of the problem, the dispatcher girl promised that she would definitely be with me! the manager will contact you and solve the problem. The door was brought on 30.09.23. At the time of the recall, it was already 02.11.2023. The manager does not call. For each of my calls (not frequent, I don't like to bother), the same answer is: "The manager will definitely call you back." The 3rd month is coming! It turns out that the office simply does not care about its customers. The money is received, the goods are shipped, no matter what quality, and then we don't care about your problems. In the coming days, if I do not respond, I will contact the Consumer Protection Society.
I do not recommend this counter! I put 2 stars only for delivery on time.
P.s. Yes, and I would like to wish the management to teach dispatchers, or whoever you have answering the phone, to introduce themselves and call the name of the organization, and not just answer "yes, hello", after all, a legal person after all!
See original · Русский
2
Екатерина
Level 5 Local Expert
October 20, 2023
Horror! The maintenance service is not lame, but it simply does not exist! As soon as you make the payment for the order, you are no longer interesting as a customer. If you are ready to spend your time from the moment of ordering to installation and get a number of negative emotions, order from the company tdpro.by .One star only for the fact that the window was installed after all. I STRONGLY DO NOT RECOMMEND IT!
See original · Русский
2
Татьяна
Level 9 Local Expert
May 21, 2022
Замечательный торговый комплекс и разнообразие услуг. Пользуюсь полиграфией,приятное и качественное обслуживание работником Инной.Всегда доброжелательна и отзывчива,подскажет и посоветует.