The location of the hotel is good. Near the bazaar, shopping malls, shops, cafes. We settled in quickly. Very pleasant administrators and staff. Delicious food is served in the dining room. Breakfast is included in the price. The room has a refrigerator, air conditioning, TV, one double and one small bed, kettle, one chair, one cup, slippers. Towels for the shower, hands, feet. Toothbrush, soap paste. Shower gel, shampoo, one-time soap. The room is clean, but... there is only a trash can in the toilet near the tea table. They don't take out the trash. With double occupancy, you can drink tea from one cup only one at a time. They never gave us the second one . There are no dressing gowns. Water, tea, sugar are not provided in the rooms. There are coolers only on the 4th and 7th floors. Refuel from the morning. We managed to dial, you know, you're lucky. There were really not enough hooks and shelves in the shower to hang a bathrobe, towel, and some personal belongings. There are no hair dryers in the rooms. One for the whole hotel at the reception. I did it, I took it.

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Светлана сафина

Level 13 Local Expert

We lived in 314 rooms, there were 3 of us. Clean, after renovation ❤ 2 single beds, 1 1.5 bed- so it was deformed, we had to remove the mattress ourselves at night and put up all the boards... They told us at the reception, but we have nowhere to put her.. No problem, we're on our own. I don't mind, it's just that it's probably worth changing the bed. Oh, so everything is perfect. The breakfasts and lunches are amazing!!! 💞

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Дарига Я

Level 11 Local Expert

The Tourist Hotel in Astana left only positive impressions. The cleanliness and order in the rooms immediately create a feeling of comfort, and the polite and friendly staff makes your stay comfortable and pleasant. The administrator is always ready to help with any questions, which adds to the advantages of this place. An excellent combination of affordable price and high level of service. I recommend it to everyone who is looking for a comfortable place to stay in Astana!

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111 reviews