Toyota Center Minsk Vostok
189 reviews
June 8
Positive: 1]There is Parking for visitors to the car center 2]There is a toilet for visitors 3]The width of the parking space=3m 4]The area around the car center is equipped, there is a hard surface not only of sidewalks, but also of access roads 5]The convenient location of this car center 6]Video cameras inside and outside ensure safety 7]Everything is done so that when delivering spare parts, engine and transmission oils, the driver delivering spare parts and oils can promptly deliver everything necessary for high-quality maintenance and repair of Toyota vehicles
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April 24
Overall, the overall impression is good. The staff is friendly, they try to answer all your questions, they tell you what to pay attention to when operating and maintaining the machine. Of course, the service is not cheap. But there is a guarantee for the work, and this is a significant plus. Unfortunately, the connection with the manufacturer is lost, at least updating the cards in the GU is a problem. This is a big disadvantage. Of course, the prices for spare parts (if you suddenly need to repair something) are somewhat inadequate. As for the planned one, of course you can and should go to this service, the cost is quite reasonable. Moreover, they do everything according to technology and use consumables that correspond to the tolerances and models of cars.
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December 14, 2024
Of in Rb , he is of in Rb , the price of x3 consumables ( the reasons are of course clear , they could be a little cheaper )
The cost of the work is high, but it still goes nowhere. When carrying out maintenance , after removing the terminals ( probably ) the settings that are made through the service menu have not been returned!
And 90 % of users don't know about it at all ! And apparently the dealer thinks that then the person will come back and pay for the setup...after all , 2000 for THAT is not much at all .
Personally, I would like to pick up the car as I gave it, and not sit in it for an hour and remember how to turn on what!
And the most incomprehensible thing is
If a person drives a clean car to you, why wash it? A car wash ? After which dust settles on the wet car and the car is all stained !
I would like to hope that the quality of the work and the materials used correspond to the declared ones. Because when you see cheap non-original oils in the window and chemicals (which are sold in the Traffic Light store)))
Willy-nilly, doubt creeps in that they are pouring into the car.
But with all this, I liked that they don't try to hang up..... on the ears ! Everything is relatively honest and transparent. If you want to take a look, the friendly staff. Narmally perceiving issues related to their work.
In my experience, if I compare it with GMBH Energia, then the disadvantages of Tayote will seem to be pluses)))
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January 26
I chose Atlant-M from the list of services offered to me by insurance companies for repairing the rear bumper according to the hard hat. I dealt with a problem with a deformation (dent) on the bumper edge. This problem can be fixed normally only by replacing the part (the price of which is about 2000 Belarusian rubles). The appraiser of the insurance company warned me that if the integrity of the bumper is not violated, then the documents will initially indicate the need for repairs with painting (this is a common practice). And further, according to the conclusion of the service that it is impossible to make high-quality repairs, and a bumper replacement is required, this is done, and the costs are formalized by an additional act. I passed this information to the Toyota body department at Independence. Apparently, after Toyota officially left Belarus and the company lost its status as an official Toyota service partner, the managers of this service changed their understanding of what high-quality repairs are. Atlant-M's new approach to body repair is in the tradition of the garage collective farm. Service consultant Sergey Zabelin preferred to "sell" a similar "collective farm", low-quality repair to me. In addition to the traces of the repair, namely: unresolved deformation (dents) of the bumper, shagging on the varnish, and a "chewed" rubber seal, there is a gap between the bumper and the upper trim due to a violation of the geometry of the element. Sergey Zabelin wonders why I see this, but he doesn't, except maybe for the shagreen on the varnish and the "chewed" rubber band of the seal, saying: "Well, this is a repair, what do you want?"
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1
April 17
We went in and looked, we didn't like the model range, in my opinion, the new color scheme was not very well chosen, but in general there is certainly something to see, as they say, there is no taste and color of a friend.. I'll give you 5 for the discussion.
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October 19, 2024
The best car service in the city. Without embellishment, they are really the best of the officials. Our Mitsubishi was not made by Mitsubishi officials in the same way as on Toyota. Maybe the manager and I were lucky (give Pavel a bonus, please, and master Vasily respect and respect), but this is the first time I've seen such attention to detail and nuances. They work very quickly if spare parts are available. If necessary, they will drill, cut, and weld what is necessary. Where possible, they change the elements of the nodes, and do not sentence the node to be replaced entirely. Saving customer money in every offer and recommendation.
The client area is comfortable, there is a children's room, the location is isolated, but they can leave carsharing in the parking lot.
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December 8, 2024
The car center is gorgeous in terms of service. Prices are slightly more expensive than in Uncle Petya's garage, and the quality of service is at the highest level, from free coffee to the coordination of all work and spare parts for your car. Plus, a pro team that recommends and does not "stick it in." In a word, I RECOMMEND it to everyone
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April 25
Unfortunately , they don 't know how to work . Not only do they sell spare parts for two or three times more expensive, but they also put them on, they bought a bumper, they put it on, and they say well, what do you want, they brought it. Is this a service????
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May 27
They made my father an adaptation of the automatic transmission ! HE CAN'T GET ENOUGH OF IT!) THE CAR BEGAN TO FLY! REAL PROFESSIONALS IN THEIR FIELD! AFTER ALL, ATLANT M ! WITH A 30-YEAR REPUTATION! I DEFINITELY RECOMMEND IT!
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August 20, 2024
To my great surprise, the quality of customer service is beyond praise!!! Very attentive managers and good mechanics!!! Plus a reasonable price tag! After the visit, I tell my wife, "at least come from Moscow, come here, do THAT"😅
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2
March 3
I also want to leave a NEGATIVE review here about Toyota Cent Vostok Minsk. Installation of TPMS tire pressure sensors
. It cost more than 150 rubles. They fixed their joints at my expense. Under a beautiful sign, low professionalism and service level. Prices for cloud services. I AM NOT SATISFIED WITH THE QUALITY.
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December 1, 2024
I really liked the service. Competent craftsmen. Attentive staff. Knowledgeable managers. The fault was quickly identified and given advice for further operation.
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March 25
The girl Angelina makes a wreck better than anyone in the city.. saved the levers from replacement , designed the jammed bolts without destroying the silent blocks
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April 24, 2024
The quality of work is one hundred percent, everything happens OK (most often it was), but there are some completely incomprehensible mistakes that you then find out and sort out with a loss of time. But... volumes lead to shoals, how they are solved is another question.
The attitude towards clients is mostly good, they are ready to talk, listen and sometimes go to a meeting.
Separately for spare parts - they constantly want to issue only the original, which (taking into account its current logistics) stands like a cast-iron bridge. A normal replacement is offered reluctantly. And this deters from carrying out repairs. Sometimes the difference was 5-6 times!!! Such a time, but I would like flexibility.
I plan to apply further for today, because for some overpayment in comparison with the market, I understand that I can go back, sort out the situation and fix it.
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1
October 25, 2024
I changed the oil in the automatic transmission, the interior was stained with fuel oil instead of removing the stain, they gave the car away, I took the car in the evening, I did not see the pollution, I left the station, the hood opened at speed, they did not fully close, I called to sign up for cleaning, the stain was removed, no one apologized, the client's time is not appreciated at all, as if it should be... I won't go to them anymore...
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2
December 17, 2024
There are no complaints about Toyota. But for Lexus, yes. They barely work on Saturday. The appointment was for lunch. As a result, there was no one because everyone went to lunch(((
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1
September 5, 2024
Great guys, they helped me make a decision when buying a car. Everything was told and shown. I was in remzon all the time and what interested me, they gave answers to everything.
Everything is very polite and cultured
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October 4, 2024
This is the work of the "professionals" of the bottom service.After replacing the pads, there was a knock when braking, I was told this was normal.I went to another session, it turns out that there are no rubber bands on my fingers.Everything is very simple.The staples are not cleaned, they were not even removed, just a grease overlay on the top.This is not the first case of shoals at this center.It's just already boiling over.They take twice as much money, but they don't do any work.I will not go to them anymore and I will advise my friends to change this center.
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3
September 6, 2024
I am satisfied with the result of replacing the windshield with the Raf-4. The original glass was found in 3 days. At 14.00 I gave the car away, and at 9.00 the next day I took the repaired and washed one from the outside. There are no complaints about the quality yet. A guarantee from Atlant.M - one year. Everything is polite and cultured in terms of communication with the staff. Therefore, 5 stars.
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January 18
Toyota is Toyota, and nowadays everyone survives as best they can. However, the game that is happening in Orlovka is not found here.
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September 5, 2024
Professionals work. Everything is clear and on time. There are no complaints about the quality of the work. There is a parking lot, a client area, a cafe, currency exchange.
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November 2, 2023
The center is conveniently located at the exit from the city, the metro station is a 20-minute walk away. New car models are presented in the salon. The center is located next to other car centers (VW, Audi, Porsche)
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1
April 16
The service has become like a charm. Most likely, all the normal managers left to trade Chinese.
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1
February 16, 2024
Unlike the center on Orlovskaya, I really liked both the attitude and the approach to solving any issues that arise. The price tag is certainly felt, but in this case it is acceptable.
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1
September 15, 2023
Incompetence, irresponsibility and chatter!
That's the motto of this service center.
Body repair on ot.b.s, shrug their shoulders at comments, please eliminate - it would be better not to ask.
After-sales service - I just have a checkmate! They forgot to change the cabin filter, took the money, and then they say that according to the regulations it is not allowed!
Atlant-M au?! Where are your standards of quality and service?!
Did you abruptly run out of Toyota?
I want to add, based on 2 years of experience with this institution.
1. When giving the car to the service, take a picture of it in a circle! And the salon too! There is a so-called service car wash, even a completely clean car is washed. So, they can wash it so that after this washing you will have to wash the car again, already in a normal place! They can easily scratch the interior and body elements. This is especially true for body repairs. Without photos, you just can't prove anything to anyone. You will just be sent to x ...
2. There is a master receptionist in the body shop, such an unshaven big guy. This friend can look you in the eye and says that it was so. + the very quality of body repair is disgusting! The elements are planted crookedly, they can spoil the whole body elements, stain or scratch. To shit the salon... For them, this is the norm, the standards of their service. I specifically find out the name of this chubby guy. The country should know the "heroes".
3. THEN. It is very, very important that in the order of the outfit you write everything that they plan to do and the estimated cost. Because not everyone does it, but they end up taking more money! An example is cleaning the brakes. They did it only on one front wheel, they forgot about the other three. They didn't even climb there! About how they took the money for the cabin filter, and in the end I was left with the dirty old one, I already wrote above. + you will always, always be charged more money than you originally said.
4. Warranty. Toyota does not break down. This is a division. But this is not reality. In reality, it breaks down even more! Neither the Koreans, nor other Japanese, and oddly enough, neither the Chinese, had as many complaints about the 50k mileage as Toyota! And most importantly, you come with a problem, they take the car, look at something there and give it back with the words everything is fine, there are no problems. It's crunchy, but it's not crunchy right now. It's buggy, but it's not buggy right now. It doesn't work as it should, but it works, if it breaks, come on.
5. And the last thing. Your car can be driven without your permission. If the first time they rubbed into me that it was a 20km test drive))) The second time, when the car was in the body shop, it didn't work out very well, did you guys?!) Moreover, the plump man from the body shop, whom I had already mentioned, did not think about the presence of an alarm system with GPS. He stood there, puffing, saying that he needed to pick up the spare parts. They made me a wing))) Spare parts... And the most fun thing is, the wing was painted for 7 days. 7 days...
Next time I'll turn on the "anti-robbery" mode and call the cops!
Bottom line: this is the worst Atlant-m service! I have already bought 5 cars of different brands from this organization. It was serviced in 4 dealerships.
Toyota-vostok is the bottom that, according to my feelings, Atlant-m will soon break through!
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1
July 6, 2023
As for me, this is the best car center of those "officials" that I have come across. Although, I have little experience. Before that, I can only compare with Renault.We serve Rav4 organizations. But since our organization is small, as a leader, I treat l/a practically as my own. And, in my opinion, the prices for the service are no higher than the market and the average service. Technical washing is practically free of charge +- 2 rubles. Recording, deadlines, feedback - I'm worse at it... I don't know what to find fault with. The market is shrinking, we teamed up with Lexus in one center - the quality was not affected in any way (in a good way)! Conclusion: their business model appeals to me!
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2
April 14
Perfect Lexus service. Always on top!
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March 8
We came by appointment for a technical inspection, but we didn't wait for the administrator, and no one came up...
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July 1, 2024
Super disgusting quality of work, just 0/10. He left with more problems than he came.
The locksmith is not understood at all and does not understand what to do. And what they are trying to do, they are doing very badly.
I addressed the problem on the 2AZ-FE of tapping on a cold one at a traffic light. Before that, I eliminated oil leaks in another service, changed the gasket of the chain tensioner.
The locksmith immediately assumed that the chain had jumped and suggested removing the valve, looking at the marks and rearranging the chain.
Fortunately, I insisted on my presence in the workshop, because after removing the valve, the locksmith claimed that the chain jumped by 1 tooth, while I see with my own eyes that it did not.
They called some kind of technician, who also looked closely, sat down to read the manual, did not understand how the chain should stand (I remind you, this is the official Toyota service).
They twisted the crankshaft, fortunately the marks on the chain coincided with the marks on the head, otherwise they would have rearranged the chain like that.
As a result, I paid 300 rubles, it is not clear why, the problem was not solved, and I left with three.
When they were putting it back together, the locksmith screwed up the thread of the coil attachment, but did not say anything.
I found out only the next day, when I changed the coil on my own (by the way, the problem was in it, the whole Toyota center could not determine in 7 hours of operation). Instead of restoring the thread, they offered to drill the valve deeper, which of course he did not do and restored the thread at his own expense.
Next: the valve was installed on a new original Toyota gasket. They put it so that a month later it flowed in the corner of the valve room, where it needs to be put on a sealant.
I tried to apply under warranty, they said we have a 20-day warranty, goodbye.
So much for the official service, which serves with official spare parts with a space price tag and a 20-day warranty.
If you are looking for a place where people understand at least something about Toyotas and know how to work with their hands, then this is not where you are.
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1
March 1, 2024
More or less good service, managers work fast enough. Of the disadvantages, there are not many spare parts available, and the simplest taillight can be brought in 1.5-2 months... not very serious for an official dealer.
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July 1, 2023
There is a discount system depending on the age of the car + plus additional weekend activities.
Body repair is one of the most technologically advanced equipment in Minsk, affected by the relatively recent opening of a car center and the strict standards of Toyota Lexus.
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3
April 30, 2024
An excellent dealership with professionals in their field, who, in a relatively short time of our stay there, solved everything and answered all our questions.
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September 9, 2024
We counted 400 rubles of money, but nothing was repaired. The electrician had no idea what kind of car it was. So the question is, was it even necessary to take on?
I do not recommend it! Just scammers
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3
March 30, 2024
The seller does not know if the car was broken, the seller tried to mislead the buyers. The car was tested for AV-BY and turned out to be a bit. The seller did not know about this...Question. Why does Toyota, seemingly the coolest and most expensive, reliable Japanese brand, employ low-skilled specialists?
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4
February 20
Good service. Everything is clear and high-quality. I constantly service my car. There are no complaints.
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March 23, 2024
I drove by and stopped by to get insurance. They were issued quickly. He asked me to screw on the transits with a screwdriver. The master took it out of the body shop without any problems. Toyota is always on top.
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2
February 17, 2024
A large selection of spare parts and accessories is available, but prices, like all official ones, are high. The quality of the work is 4+, the attitude towards the client pleases.
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1
May 20
The best service. If you service the car, then only here!
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March 23
Toyota is not for sale there)), but everything is fine.
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November 17, 2024
The service is great, the guys know their job. A little expensive, of course.
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December 7, 2023
They were serviced regularly according to the regulations. After replacing the rear pads, the wheel started moving - the studs in the wheel were not properly twisted.
In response to the claim, they said that there is a video of a mechanic twisting them.
There is no responsibility.
They respond beautifully, in fact - there is no guarantee of quality.
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4
November 30, 2023
Great job! An insurance case was issued on the spot. The windshield was changed during the day, the bonus was washed and cleaned in the cabin. Special thanks to the staff for their courtesy and competence
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1
October 3, 2021
A good car dealership, always friendly staff. As for regular auto parts customers, there is always no queue, they will always help you choose the right spare parts, they will always help you load everything, especially heavy disks, thanks to the guys from the warehouse) If the ticket office is not working, they are escorted to the Lexus car dealership ticket office. I even used an umbrella to run to the Lexus in the rain)
I will only come to you. Thanks guys and keep it up)
Your regular customers of STO TL-Trade LLC
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2
September 13, 2024
The perfect service. Like in Europe. Special thanks to Svetlana Fedorova.
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September 30, 2022
I really liked the service, there is something to compare it with, the staff really want to help and do everything that depends on them for this. As a new client, I was given 100 rubles of bonuses, you can use them as a discount, it's nice. Original spare parts and oil are available, certificates have been shown. The prices are adequate. Overall, I have a very pleasant impression, I will definitely come again. And it is convenient to get there-near the MKAD.
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3
May 19, 2024
Everything is fine as always, Alexey Sinegub from the acceptance of the service well done!
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November 19, 2022
Enter this car dealership only at gunpoint.
I called this car dealership on November 8 with a question about changing the oil in the automatic transmission. The girl replied that such a procedure is carried out and will call back with the current price. After that, the price was announced at 630p with a non-original filter and 910 with an original one. I chose a replacement with the original filter and made an appointment for 13-00 the next day. On the phone, I also asked if it would be a partial oil change with or without flushing. The girl reported that with flushing.
Arriving at the dealership earlier, I was accepted at 12-20 and the car was picked up around 13-00. Immediately, the manager announced the price : 720p with an unoriginal filter and 1000+ with the original one. When asked why the price changed, he replied: well, the girl wrote you down - she screwed up. To put it mildly, I was surprised, but agreed to the price change.
When making an order for an outfit, I asked again whether it would be a replacement with or without flushing - I was told that of course with flushing through a special device.
Half an hour later, the manager reported that there was not enough gasket in the repair kit and would need to wait a little longer (about 2 hours).
At 15-30, the necessary part arrived and the manager announced a price reduction of about 100 rubles. He explained this by saying that once they messed up with the gasket, the price is at their expense and they will change the oil without flushing and it will take less = so the price is less.
When I asked why we would make a replacement without flushing, they told me that the device was broken.
I was also informed that I was the fool and did not understand anything. There could be no question of any washing at this cost. If they were issued with flushing, the price would be about 3 times more.
Draw your own conclusions.
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5
June 1
The car wasn't repaired, I took it away from them on a tow truck
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June 25, 2024
The attitude towards customers leaves much to be desired. The girl at the reception is pleasant and prompt, but it turned out to be very difficult for Artem, a body repair specialist, to go out for a minute to look at the damage to the car.
There is something to work on...
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3
July 27, 2024
Excellent service, competent and attentive specialists
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