Today we visited this institution. Let's start with the positive: It is a pleasant visual environment inside. Regarding maintenance: 1. There is no reception staff at the entrance. You have to stand and catch the waiters passing by indifferently to find out where there are empty seats. 2. You have to catch waiters to place an order or receive and pay the bill. They forget to bring cutlery. 3. The menu was brought falling apart. I didn't take a picture for clarity. The main menu is available only in the Latin version of the Kazakh language, to access the menu in other languages, you need a smartphone to read the code and go to their website. Which is inconvenient. Especially if you don't take your smartphone with you. 4. The kettle was brought with a chip and sharp edges. 5. There were a couple of napkins in the napkin holder, it is unclear how nested one of which was half torn off. There was no desire to visit this institution again.

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Станислав З.

Level 4 Local Expert

Pros: Delicious food, clean cozy room, pleasant lighting. We took Tom-Yam, pasta Carbonara, Caesar salad, Raf coffee Minuses: The waiters are just incompetent. The four of them huddled in a bunch, standing three meters away (literally) from our table and tried to pretend that we were not there. I had to get up and approach them (!!!!) during the entire stay. They didn't serve what we ordered and also tried to make us guilty of it. And apparently, as punishment, they brought 500t change for 20 and 10 each) apparently, they were very offended. It's just ridiculous.

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