My friends and I were returning from the Toyla festival on May Day Ponds. Your employee, hostess Venus (as I was told), spoke rudely to me.
When I first entered your restaurant, I asked her where the toilet was, she refused me, said go outside to the public toilet, although it was closed at that time (it works until 20:00, and the time was 23:50). When the company and I decided to stay in this place, my friend went to the toilet on the right behind the bar. And when I went to this toilet, the same employee told me that the toilet was on the second floor. That is, she refused to visit the toilet for the second time, this time because an employee was pooping there (probably).
I think this behavior was offensive to me. I will do everything so that neither I nor anyone I know comes here. You can't communicate with customers like that.
See original · Русский
Данияр Аманов
Level 6 Local Expert
August 12
The restaurant is good in principle, but it's a little hot, and the service is long, the lemonades are delicious and the hookah is also nothing 😉
See original · Русский
Жақсыкул Әміреқызы
Level 11 Local Expert
September 29, 2023
the service is lame, there is only one waiter for the weight of the hall, to be more precise, there are 4 of them, but for some reason only one takes the order, the rest do not bring food (rather runners) empty dishes are not cleaned, there is not even a button to call the waiter, you need to yell at the weight of the hall, because of the music neither the waiter nor the administrator responds 😭😭😭 there is a very delicious Napoleon here, but by the evening there is always no