Hello! Everything is fine, except that the railway ticket agent did not inform me that their service costs 600 tenge per railway ticket. She also did not warn that when tickets are returned, their fee is not refunded. But, interestingly, who should warn Customers about the amount of their service fee? And this is not included in the scope of the agent's duties and in these 600 tenge? I bought 6 tickets, I was charged 3600 tenge only for their services. If they had told me about it right away, I might have bought it myself at the ticket office of the station. Don't you specifically inform Customers to charge them your fee? It's not good!

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Anonymous review

They sell tours, air and train tickets. What's cool is that through Triumph Travel you can buy train tickets even in European cities!!!

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Толкын Кенбай

Level 2 Local Expert

Top-level service

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