Trustbankʼs Tashkent Branch

4.2

185 ratings

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Эдик Фурохов

Level 9 Local Expert

The bank is not for people, people are for the bank, there is a long queue at the checkout, 1 operator is working, the cashier is sick when asked why you will not open the second cash register, and customers wait in line from morning to lunch, they do not have other cashiers. No one looks at the numbers at all, brazenly went up to the window of the cash register and did your business, then you swear and the whole day is ruined, but they are stupid. People who have numbers are waiting in line, and when asked who keeps order, they should have said at the checkout that it was your turn, and I should have been on his head. The service is zero, it would be a minus 10 rating.

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Pavel H.

Level 4 Local Expert

Two cash registers are open Out of 5 , two for physicists , two for lawyers There's no queue where Yurika is I have 98 , it shows 80 at the checkout Moreover, there are other rooms S, T , V If you add everything up, I'll take turns at 120 Processing speed of 10 minutes per client = 2 hours Stand for at least 2 hours We transferred the bank to this account The bill turned out to be even worse than promstroy Bank On Friday, the system crashed I came in for about three hours on Monday It took two days to pay. I do not recommend opening accounts here

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Оля Т

Level 9 Local Expert

I came to the exchange office, saw a micro crack on the bill, which I probably didn't see, they charged the commission, they didn't give me the receipt, referring to the fact that the program was stuck, it didn't work, so the review was negative, I didn't like it at all!

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Flora Zagidullina

Level 2 Local Expert

A torn $50 bill was slipped in today . I trusted them a lot before.. Now I know that it is necessary to check. And there are so many negative reviews , but nothing changes . Does anyone read these reviews from the manual? I've been going to this bank for so many years and I didn't expect such an unscrupulous attitude. Then they themselves exchanged it for a whole bill for 32 thousand soums

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Азиза Шаисматова

Level 8 Local Expert

There is no queue, at least when I was there. We were served quickly and efficiently.

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Светлана Светлана

Level 9 Local Expert

The scoreboard is not working. We took a receipt, and we stand waiting. Employees are sitting on smartphones in a relaxed manner and paying zero attention to customers. The receptionist didn't even raise her head until her guards kicked her. OK, we approached the employee. And then, hearing our question, she said that everything would take 10 working days. But in another branch, we closed the accounts in 10 minutes!!!!!! I became indignant, the time was reduced to tomorrow, then to 3 o'clock, but all movements will begin only after lunch. There are still 30 minutes before lunch!!!!!!. I understand that rocking on a chair is much more pleasant than working. In general, the employees are not qualified, and they are not customer-oriented at all. The account closure service has not been provided. 4.5 hours later, we are still waiting for the girl operator to be given access to close the account. I called the helpline, all appeals are recorded in words. I ask for the number, they say, but the date is not pronounced, even after the request. I went up to the manager, he was busy with something of his own, walking around with a mug of tea. I listened and asked the employee for the reason. The situation has not changed. A day spent waiting in this branch. It's just a terrible bank!!!!!!

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Самик Каримов

Level 8 Local Expert

Good service, polite and competent specialists, comfortable waiting area,. My problem was solved within 10 minutes. Everyone is polite and helpful

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AzaZerG

Level 7 Local Expert

Many processes take a very long time to solve, but with high quality...

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Zulxumor

Level 7 Local Expert

I paid my contract for the university there. They didn't take any interest for this. I'm glad 😊

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Ольга Олейникова

Level 5 Local Expert

My favorite bank, everyone is very polite, attentive and responsive, it's a pleasure to deal with such people. Thank you for your work.

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Лев К.

Level 5 Local Expert

The service is disgusting, no one knows anything. The cashier for the issue is not in place. They slip dirty bills

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Шохжахон Рахмонов

Level 5 Local Expert

Локация яхши. Парковкада жой бор. Ходимлари хушмуомила. Молодцы

Лёля Солнышко

Level 6 Local Expert

The staff does not follow professional ethics. There is no order to observe queues. Eternal chaos.

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Сергей Медведев

Level 14 Local Expert

Well, basically a bank is like a bank... there is nothing that would set it apart from all the local banks. Just like everyone else, there are pros and cons.

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Timur Khayrov

Level 5 Local Expert

All the staff works conscientiously. Quiet, calm and clean. Good service and currency exchange rate. We have been serviced by this bank for 6 years.

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Ёркиной Химматова

Level 3 Local Expert

Customer relations are great.clear service

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Ten Vladimir

Level 9 Local Expert

One of the worst banks in terms of service sector. They don't value their time

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Zahiriddin Zaynobiddinov

Level 3 Local Expert

Trust what is called customer convenience 0

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Зарема Мензатова

Level 10 Local Expert

The branch of the bank where we are serviced. At first, the relationship didn't go well, but then the misunderstandings came out and now everything is fine. Polite and friendly service, qualified staff.

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Дмитрий Р

Level 16 Local Expert

Excellent and fast service.

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Дима Кузев

Level 10 Local Expert

A good bank, the staff is very polite!

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Зухриддин Мирхашимов

Level 13 Local Expert

a great bank

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Diva Glacies

Level 9 Local Expert

I came to arrange a service, at that moment there was no respected "boss" who had to be the last to sign. I had to come the next day

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Евгений Токмаков

Level 4 Local Expert

A good bank has few queues, and there are no problems with a bunch of papers

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Sadullo

Level 7 Local Expert

An excellent bank, there is a hall where all departments are located at once, it is very convenient. The service was excellent, well done. The only thing is very dark in the operating room when you come in from the street.

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Shuhrat Safarov

Level 13 Local Expert

Polite staff

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Регина Рахманкулова

Level 10 Local Expert

Good service, but it is better to call in advance and clarify if you need to exchange currency

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Ruslan

Level 20 Local Expert

The bank is good, I recommend it. But the bank client application would like to update, the version is completely outdated.

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Юрий НУРМАТОВ

Level 9 Local Expert

The service is generally lame

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Tele Sat

Level 8 Local Expert

The bank is at the level of 1991

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Андрей

Level 16 Local Expert

I do not advise you to change the currency ((( if they get dirty. They will be accepted at an undervalued rate. The most terrible exchange bank.(((

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Руслан Гайсин

Level 9 Local Expert

An ordinary, normal bank. Polite staff. They will always tell you if you have any questions. ATMs really work around the clock.

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Lounge cat

Level 20 Local Expert

A nice little branch. The management always goes to a meeting. There is an exchanger. They do a lot of operations. Comfortable.

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Оксана Чудинова

Level 12 Local Expert

The exchange rate does not change at the ATM,)) although the cash register is changing

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Жасур К.

Level 17 Local Expert

the inside is beautifully neat.they work fast.the only thing that seemed to me was that there was a live queue and not on coupons like in other banks.maybe the ticket machine didn't work that day.At least I haven't seen it.

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Зафар

Level 17 Local Expert

Always under repair))))

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Светослав Власов

Level 16 Local Expert

It will work, but it will take a long time

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Tiku Digital

Level 10 Local Expert

A great bank

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A A

Level 26 Local Expert

A good bank

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Шухрат Н.

Level 5 Local Expert

Good staff really help here

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Евгений Ли

Level 8 Local Expert

I'm cashing money in it. I wasn't inside, but I wanted to go in - there are pretty girls working there.

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Аброр Гаипов

Level 4 Local Expert

There is no currency exchange Through an ATM 10400 soums

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Критик

Level 6 Local Expert

the door to ATMs is always open, even if the bank itself is not working. very convenient

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Nosirjon Rakhimov

Level 21 Local Expert

Tashkent branch is one of the first Trustbank branches with a 25-year history

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Николай Ефремов

Level 12 Local Expert

I received a transfer. More than once. Quickly and efficiently

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Guzi B.

Level 4 Local Expert

The service is lame, you ask an elementary question, they cannot clearly answer

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Лола Рахманкулова

Level 12 Local Expert

Inadequate people were sitting at the Western Union point in 2015

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Марат Вафин

Level 10 Local Expert

Clearly!

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Nodir Kurbanov

Level 14 Local Expert

Like all banks. Nothing outstanding.

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Umid Atavullayev

Level 12 Local Expert

A great place

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Trustbankʼs Tashkent Branch

51 review