I don't know who all these wonderful people are who give 5 stars, but it's terrible) We also believed the reviews and booked a room. We went in, looked at it and left, despite the fact that we had already paid. The photos were apparently taken at a time when everything was still new and fresh. In fact: a worn-out bedspread (although they do not smoke in the rooms), washed bed linen, old furniture, some kind of century-old TV. This is just what immediately caught my eye) My husband said, "Well, no, I don't need to pick up anything here." It gives the impression of just a banal hotel for overnight meetings. I apologize if I offend anyone. I understand everything, the frontline area. But even in neighboring Makeyevka there are decent mini-hotels where everything is clean and tidy. For comparison, in Moscow, for the same price, you can rent a room in a decent hotel. I understand that because of ITS prices in the region are being increased several times. But there must be at least some kind of price-quality correspondence.
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Елена К
Level 9 Local Expert
July 21
Probably, the problems that currently exist in the hotel are not specific, but the problem of the region as a whole. The hot water supply does not correspond to the stated schedule, and the prefix "hot" is formal. More precisely, I would say not as cold as from a cold tap. The breakfasts are sorted quickly, the filling of the dishes is not monitored, the dishes are not removed from the tables and I did not find a designated place for dirty dishes to clean on my own. The room stock is worn out, the bed linen is poorly ironed. I can't tell if it's a system or not, because I've only stayed at this place once. In general, there is something to work on. I wish this region to get back on its feet as soon as possible! The receptionist Marina is very friendly!
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Рустам Арипов
Level 10 Local Expert
September 30
The staff is nice and helpful! Regular room cleaning! For your money, good service and conditions! Based on the realities of the situation, the hotel is wonderful, there is something to strive for and where to develop!in general, I advise you!
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Дмитрий Калинин
Level 7 Local Expert
June 27
A great hotel. Convenient location. Free WiFi. There is a cafe. There are ATMs of the PSB, but when cashing out from cards of other banks, a commission is charged. Of the disadvantages, only hot water is supplied by the hour, there are no coolers on the floors, and an iron is not on every floor.
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Леханыч
Level 19 Local Expert
April 9
A good hotel, taking into account the specifics of Donetsk. The room is clean, the furniture is old, but tolerable. There is no hot water at night, but this is how all the inhabitants of this wonderful city suffer. The staff is friendly, cards are accepted for payment. Wi-Fi is sometimes intermittent. The parking lot is small, but I got in. A room for two cost only 3400 rubles, which is relatively inexpensive. What I didn't like was the lack of soap and shampoo.
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Инкогнито 0330
Level 4 Local Expert
October 11
I booked a room for 10 days. I arrived during the heat wave.
(In the information of the hotel, it is indicated that there are air conditioners in the rooms) , they checked into the room, the air conditioner did not work, when asked to resolve the issue, I received the answer: "there is a fan in the room." + problems with hot water , well, this is the norm for Donetsk.
After numerous requests , they were moved to another room where the conder worked , but there was no water pressure 🥲
Room cleaning , it is not clear at all what schedule they clean , on the 5th day , at the request , they carried out a wet cleaning and towel change.
The kitchen is not bad, the food is delicious and affordable ₽
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Александр
Level 7 Local Expert
May 22
I really enjoyed my stay!
In downtown
The price is quite affordable
The staff is generally wonderful
Next time I'll just be there to stay
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Николай К.
Level 6 Local Expert
September 15, 2023
Для Донецка вполне неплохой отель. И цены вменяемые. Самое важное - вода каждый день, холодная - весь день, горячая - утром и вечером. Лифт работает, но только до 7 этажа, дальше пешком.
В моем номере был чайник, но вот чашек к нему не было. Взяли внизу на завтраке. Кстати, завтраки хоть малый выбор, но все основное есть, голодным не останешься.
Из недостатков - в номере не работала одна из прикроватных розеток, шлаг душа протекал на обоих стыках (прокладки нет, видимо). И телевизор - 14’’ на такой номер это смешно, я его даже в очках с кровати не видел.
Парковка на улице есть, но днем сложно место найти, вечером без проблем.
А так в целом рекомендую.
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влодимир влодимиров
Level 3 Local Expert
October 18
The hotel at first glance is good, but not everything, as advertised, they rented a business room with their wife, as it turned out, business class they do not have constant hot water, there is simply no TV , the condition of the room is not that it looks like business class, even economy does not pull in general, I put the lowest scene, I do not recommend the price for the conditions overpriced
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Александр М.
Level 6 Local Expert
June 12
A decent hotel. Of course, repairs are required, but a very good level. Excellent staff. You just need to book a room in advance, it's always busy.
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Faratey58
Level 16 Local Expert
July 21
An ordinary hotel, a good, delicious breakfast, polite staff. Inconvenient parking, in fact, it simply does not exist. The car can be parked along the curb near the building
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Эмиль Гилязев
Level 17 Local Expert
May 20
We stayed with a colleague for one night. The room is not bad, but the carpet has been in need of replacement for a long time. The room has everything you need, it seems clean. At that time, the lobby was being renovated, the hotel has every chance to become better.
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Лариса Селезнева
Level 3 Local Expert
September 21
We rested at the hotel for several days.
The staff is polite and helpful.
The food was good. The staff will always tell you what you don't ask.
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Natalia Snegina
Level 2 Local Expert
October 5
The service is at -1...... they don't want to clean the room at all, they change the linen in the room if you only ask them, at 9 a.m. you come for breakfast with almost nothing left of the food.You won't get hot water-they promise from 18 to 22, it flows barely warm.
The staff forgets about their duties, they talk about their personal lives)))
I do not recommend this hotel!!!
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Александр Марунченко
Level 20 Local Expert
May 7
It's fine for one night, the center of Donetsk. There was no tea maker in our room, the clock was turned off - it ticks for the whole room, there is water, there is a smell of tobacco, someone smoked well before us. The breakfast is excellent, delicious.
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Наталья Лебедева
Level 15 Local Expert
September 3
Three stars for the room stock. Of course, I would like fresh repairs and water pressure. It's very smoky. But the kitchen is very good. An extraordinary borscht!
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Валера Л.
Level 7 Local Expert
July 22
If a hotel is in demand, this does not mean that people can be ignored. There is no kettle, no air conditioner, the window is broken and the price tag is 4700. In Belgorod, we rented a royal room at the Yesenin Hotel for 3600.
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Алексей Бегдай
Level 11 Local Expert
December 29, 2023
One of the few hotels that works at night. It's very cozy. The staff is very helpful. Thank you very much, you helped out a lot! Special thanks to the manager Lenochka, she helped out in a difficult moment.
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михаил м.
Level 5 Local Expert
May 7
A great hotel. Responsive staff. Everything is clean and cozy. I recommend.
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Лев П.
Level 3 Local Expert
September 16
Positive: a good breakfast. There is an underground parking. Cons: there is no water and not only at the specified hours. Standard rooms do not have air conditioning.
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Эдуард Никулин
Level 10 Local Expert
December 21, 2023
We were with a friend twice. I sent him to the tag. It's Chinese! The girls are smart, neat. Rooms are a bit expensive. But the question is, what the fuck did you come here to evaluate the rooms? The kitchen is divine. The kitchen staff are attentive, even the restaurants of the Moscow Metro will envy. There is a lot of diverse audience. From deputies and journalists from the Central Committee, to ordinary soldiers. Everything is great.
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Ольга Галанина
Level 5 Local Expert
February 2
The staff's attitude is good, the rooms are clean enough. Disgusting sound insulation, if the room is next to the staff room, then you will hear everything about everyone))) The kitchen is not very good. I recommend it if you do not need to stay in Donetsk for a long time.
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Дмитрий Захарченко
Level 4 Local Expert
May 25
Clean, friendly staff, warmly welcome, but the "Sevet Empire" needs to be changed.
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Сергей Сурков
Level 5 Local Expert
January 31
Everything is clean, the breakfast buffet, everything is fine for not picky guests, the renovation of the 90s, the walls are cardboard, but if you spend the night it's just right
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Алина Гурьева 🥀
Level 2 Local Expert
August 31
Terrible hotel! I don't advise anyone. The administrator behaves impudently and disgustingly. The price for two is 7 tr. Where is it more expensive? There is no hot water. There is no air conditioning. It's very dirty.
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Денис
Level 5 Local Expert
April 9
A good hotel, considering the nuances of the current situation. Friendly staff, delicious breakfast, spacious rooms
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Гусева Т.В.
Level 3 Local Expert
March 31
The staff is polite and helpful. The room is clean and has a small refrigerator, hairdryer, TV, air conditioning. However, the furniture has minor flaws; the bathroom drain needs to be cleaned.
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Сергей Александров @SUTKI_NP_ASV
Level 12 Local Expert
November 30, 2022
В свете того, что в Донецке постоянные проблемы с водоснабжением, электричеством и отоплением - гостиница держится в этих условиях достойно. Уютный, чистый и теплый - и недорогой - номер, доброжелательные и всегда готовые помочь в разрешении ситуаций и возникающих проблем девушки на ресепшене, небольшой - по домашнему - кафе-бар (правда, цены - как в среднем кафе в центре Москвы)... Думаю, у дальнейшем все будет идти только у лучшую сторону.
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станислав бирюков
Level 9 Local Expert
July 15, 2023
С удовольствием и комфортом пожил в этой гостиннице. По сравнению с арендой квартиры в городе реально небо и земля! Воду дают два раза в день, а в городе раз в два дня, - почувствуйте разницу. Завтраки вполне съедобные и вкусные. Цены в ресторане вполне демократичные и обслуживают быстро. Номера удобные, правда, расположение розеток немного странное, но это не критично. Большой холл на первом этаже сильно побит осколками от прилёта. В общем жить вполне можно.
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Екатерина К.
Level 12 Local Expert
October 16
Not very, but cheap and angry, sovdep, the kitchen is delicious, I recommend a frying pan
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Алия Аванесян
Level 4 Local Expert
May 12
The food was delicious! The rooms are smoky, the furniture is old, the shower is all yellow, the taps are all leaking. The bed linen is stained and dirty.
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Андрей Соловей
Level 11 Local Expert
October 27, 2023
In general, there was a problem with the paperwork. I rented one room, lived in one room, but two breakfasts were recorded in the calculation, one breakfast costs 600 rubles. If you are on a business trip and you need to hand over checks to your organization for accommodation, then this hotel is not for you, because you will lose a lot of money. Their breakfast is necessarily included in the room rate without any options, and no changes are allowed in the calculation of the receipts on their part. Gypsy Central
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Дмитрий Моргулес
Level 16 Local Expert
September 29
A hotel in the very center of Donetsk. There is water, including hot water once a day. This is very important for Donetsk.
The kitchen is very good, the food is delicious and the portions are large. The staff is friendly.
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Сергей Куликов
Level 8 Local Expert
September 1
Everything is OK, not up to fat... Not those times... A small parking lot. Come out and look at the destroyed building of the Ministry of Railways.
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Адвокат Филиппов Игорь Владимирович
Level 7 Local Expert
October 22
The price in the restaurant, the booking service are unjustifiably inflated, and the competence of the reception requires improvement
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Олег Р.
Level 5 Local Expert
October 19
Special thanks to the staff of the cafe, they did not let you get bored and made you happy every day
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Михаил Акимцев
Level 5 Local Expert
October 21, 2023
The accommodation is satisfactory, there is always water. Hot in the evening and in the morning. The staff is responsive, the rooms are clean, breakfast to choose from, do not stay hungry
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Катя Гончарова & A.Y.
Level 20 Local Expert
February 24, 2023
Отличная гостиница. Уютные номера.
Вежливый персонал. Приличная кухня.
Не очень дорого. Вкусный завтрак. Расположение
Центрее не бывает. За углом Дом Советов.
Рекомендую.
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Александр Белый
Level 4 Local Expert
September 23
Disgusting staff, as well as rooms for decent money, there is no hot water per day and in fact nothing at all
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Алексей Викторович Чумак
Level 10 Local Expert
February 12
Despite the situation in the city (within the framework of its own), the hotel provides services at a high level. Although the breakfast food is monotonous, it is delicious. The location of the hotel itself is excellent
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Наталья П.
Level 6 Local Expert
January 7
For the destruction of the city, prices are off the scale even in Moscow.
But here the price is quality, breakfast is included, clean rooms, good service
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Константин Ш.
Level 6 Local Expert
July 24
There are shortcomings, but they try very hard, a delicious restaurant
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Александр
Level 12 Local Expert
November 14, 2023
The staff is polite only in the restaurant, if you can call it that. And then depending on the shift. The Internet does not work from the word at all. According to the idea that people work and the Internet is needed for this, no one cares in Central. There is a freezer or a detox in the rooms, the problem with closing the windows is because of what the cracks are. The reception is not ready for your requests or questions and for their solution. Everything is old. Hotel security helps only in one specific shift, the other shift is healthy, but there are problems with perception and the presence of the rank of ensign, I can't do anything, but I stick my nose everywhere. There is no Parking, there is a Parking lot, but you can't go there, because the ceilings are low and in general it's better not to put the car here to interfere. But if you go there, it falls from the ceiling. In general, one star with vodka will pull.
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Don Bruno
Level 12 Local Expert
June 1
Pleasant, courteous staff. That's all. The rooms are terrible, the hotel itself is not very good. In principle, an economy class hotel, very economy class, but the prices do not match.
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ЛОЛЛА Назымок
Level 6 Local Expert
September 1, 2023
Начну с заселения. Очень приятная администратор,в номере чисто, вода!!! Завтрак, фен, сплит, холодильник, телевизор.Понравилось.Сантехника наичистейшая.
SHKIPER12345678900987654321
Level 2 Local Expert
September 13
There is no hot water , the elevator is only up to the 7th floor . No one returned the money when they left
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dima dolgov
Level 18 Local Expert
July 14, 2022
Гостиница люкс по уровню советских времён. Всё есть, чисто, но кондово. Впечатлила парковка. Поставили машину просто на территории стройки. Хотя рядом культурная площадка с брусчаткой и видеонаблюдением. Но это не для простых смертных, а для правительства (
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Владимир Иванов
Level 13 Local Expert
February 10
Such a place. If you are a little late for breakfast, you can already eat everything. Water happens on schedule. But there is!!! However, it often happens that it is either hot or cold. But to take a shower and go, it's rare. The diamonds of the hotel are the reception staff and security guards. Who will always help, smile and just say a kind word.
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Наталья Г.
Level 4 Local Expert
July 4, 2023
Хорошая гостиница. Уютно, чисто, спокойно , всё, что нужно для комфортного прибывания. Пицца огонь!
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Елена Шинкаренко
Level 6 Local Expert
June 1
The hotel is still afloat. Come, you won't regret it. We are alive!!!