Tsvetok
Address
Contacts
+375 29 303-36-36
Show phone
Business hours
Closed until 8:00 AM
Directions
Kamiennaja Gorka
1.54 km
Kazimiraŭskaja
133 m
17 reviews
August 8
Well hello) It's my turn to spoil your mood, just as you pretty much ruined the anniversary that we went to with your Bouquet in a box, which was not made by a competent florist, I'm not afraid to even say that a florist who makes a bouquet in a box does not know the elementary thing, a sponge should not come into contact with otherwise, I'll tell you a secret, the box will get wet, it will burst and the flowers can be carried simply in a floral sponge, and this, please note, is not free. With his illiterate work, your employee has ruined the complete impression of you. I don't know who I talked to on my Instagram profile, but there, after my claim and the question of how we will solve the issue, they first said that I was leaving flowers in the car, I was crossing the box, so the water poured out))I had nothing to do according to you, I was going to a holiday and held the box very carefully, then this nice man suggested that I come to them and they would change the box for me..that would be great, but...I was on my way to a holiday and was out of town...yes, of course, I realized you were not ready to accept your guilt, although I know how to satisfy the client's desire, it was fashionable to just smooth the situation, admit failure and make a discount, but you did nothing to settle the situation and continued to blame me for my own money spent. but I have all the evidence that if the work had been done correctly, then there would have been no questions for you. There was no cellophane between the floral sponge and the cardboard box!!! And if there were, then don't fuck with this box, it would be all right. Hello to an incompetent florist, let him go to milk cows on the farm, and not lay flowers. How they were laid out is a separate story...
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May 20
I went to buy flowers with a baby. Accidentally, the stroller touched a vase with flowers on the floor and broke the flower. I paid for the flower . There are no questions here. When the vase fell, water leaked out . And the florist girl gave me a rag and told me to clean up! This is a service! I refused to clean up and apologized. To which I received the answer "and who will clean it? Me?". The buyer must! Indeed! It's just a shock! I paid for the broken flower and gave 10 rubles for spilled water on the floor! I've never felt so disgusting before. Treat your customers with respect and maybe they will come to you again! So I'm writing a review and I'm thinking of coming to write a complaint , but when I remember my condition while in your store, I already shudder .
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October 14
We had previously agreed on a box and flowers of the same color, and when I came to pick them up, I found a completely different box - instead of pink, green. No one informed me beforehand, did not warn me, if I had known this in advance, of course I would have refused, but they did not specifically inform me knowing that I would pick up the order at 8 a.m. and there would be no time to refuse.....Terrible precipitation, and it's on Mother's Day!!! I do not recommend it unequivocally, According to the law on consumer protection, they are obliged to report changes....
See original · Русский