Цветы и подарки
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Kamiennaja Gorka
2.06 km
Aliesia Garuna
68 m
29 reviews
March 20
My husband ordered a bouquet from this store for my birthday, and I was very touched! The flowers came fresh and beautifully decorated, just the way I like them. I was very pleased that it was delivered on time, and the bouquet looked simply gorgeous. But unfortunately, after a couple of days, the roses started to fade. It was a little frustrating, because I don't want such moments on my birthday to spoil the mood. It's good that my husband also ordered a Scandinavian cake, and it was a salvation! The salmon cake turned out to be incredibly delicious, and the mood immediately lifted. Although the flowers let me down a little, but the surprise from my husband was still a success. I hope it was just an accident, and next time everything will be perfect.
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April 11, 2024
I ordered a bouquet for my mother's birthday. Very polite staff, provided assistance with all questions. It was delivered on time. A bouquet with the freshest flowers. It is assembled smartly, the florists are young. I recommend it!
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March 12, 2024
I bought a bouquet for my mother at the point (not an online order) on March 8, 2024 at about 12 p.m. The bouquet contained chrysanthemums, bush roses and gypsophila. Roses have already dried up or withered on March 9th, and on the 10th, less than 2 days later, a chrysanthemum crumbled - 25 rubles for one flower. It's a shame, especially since the bouquet is not for anyone, but for mom. This is not her first bouquet in her life and this day was not the only one, so she knows how to take care of it, and it has never been like this. I went to the store on the 10th after lunch, outlined the situation, showed photos, hoped for customer orientation from the store and from its representatives, some kind of proposal to solve this problem. And in response, silent pauses, an indication to the refrigerator that everything is there (of course, fresh flowers were brought after the 8th, they are there). To my remarks that I did not know that the flowers were poured into the water in the store, that they were in the refrigerator, that there were already new fresh flowers there (the roses were already different), they replied that they did not add anything, silence about the refrigerator, about roses, that they did not throw anything away, And those roses are sold out. Well, yes, it is noticeable from the bouquet that they do not write off / throw away, but slip this non-condition. As a result, the seller did not offer anything, and in general said that I was the only one so unhappy that they had not had this before. I went to leave a review and I see that I am far from the first. Even here it's a lie.
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