Цветы и подарки
27 reviews
August 7, 2024
I often take flowers here for holidays and not only, everything is always fresh. It is convenient that there is a delivery, you can order day in and day out!
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April 11, 2024
I ordered a bouquet for my mother's birthday. Very polite staff, provided assistance with all questions. It was delivered on time. A bouquet with the freshest flowers. It is assembled smartly, the florists are young. I recommend it!
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March 12, 2024
I bought a bouquet for my mother at the point (not an online order) on March 8, 2024 at about 12 p.m. The bouquet contained chrysanthemums, bush roses and gypsophila. Roses have already dried up or withered on March 9th, and on the 10th, less than 2 days later, a chrysanthemum crumbled - 25 rubles for one flower. It's a shame, especially since the bouquet is not for anyone, but for mom. This is not her first bouquet in her life and this day was not the only one, so she knows how to take care of it, and it has never been like this. I went to the store on the 10th after lunch, outlined the situation, showed photos, hoped for customer orientation from the store and from its representatives, some kind of proposal to solve this problem. And in response, silent pauses, an indication to the refrigerator that everything is there (of course, fresh flowers were brought after the 8th, they are there). To my remarks that I did not know that the flowers were poured into the water in the store, that they were in the refrigerator, that there were already new fresh flowers there (the roses were already different), they replied that they did not add anything, silence about the refrigerator, about roses, that they did not throw anything away, And those roses are sold out. Well, yes, it is noticeable from the bouquet that they do not write off / throw away, but slip this non-condition. As a result, the seller did not offer anything, and in general said that I was the only one so unhappy that they had not had this before. I went to leave a review and I see that I am far from the first. Even here it's a lie.
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2
November 7, 2023
There are no advantages.
Cons: in two days I made an order with delivery in the time interval: 10:00-12:00. At 12:16 I contacted an employee of the company to find out at what stage my order is and he informed me that the bouquet was not delivered because the recipient did not get in touch. I immediately sent another contact of the person who was at the destination and in response received a message that the courier was busy and it was not known when he would be released.
The question follows: Why wasn't a call made to me? I would have sent another contact. Although I was 300% sure that the recipient was at home. It turns out that if I hadn't contacted, the bouquet wouldn't have been delivered at all? Plus, the disregard for customers, after reading my messages, the answer was not given immediately, although it was clear that my message had been read. In general, I have been working out in this office, a lot of nerves spent, I will make orders in other salons and I do not recommend it to anyone. Although maybe my order was not expensive, only $ 80?!
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2
August 24, 2023
A good place to buy gifts and flowers, a wide range of goods, friendly girls who are ready to help with any bouquet, I live nearby, they help out very much, thank them.
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1
1
May 4, 2024
The terminal has been closed for several days, according to the employees themselves, there is no change at the checkout. They work mainly for delivery, they don't care about retail customers. Moreover, they do not have a book of complaints and suggestions. I drove to them, expecting a good choice, as before, as a result, no choice, no service, time lost
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2
August 17, 2023
Hello!
Every company has some rough edges in its work.
It is difficult to overestimate what I have encountered.
When specifying the delivery address, I made a mistake in one letter of the name of the settlement. The order was prepared and a courier was sent...
however! Thanks to the care of Anastasia, the company's logistician, the error was discovered! The company has collected a new bouquet and sent a courier to the right address!
I must mention the courier's work, because the delivery took place after the end!
A very customer-oriented company!
I recommend it!!! 👍
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December 8, 2023
What happiness it is to please my mother with a gorgeous delicious basket!....) Not only does this organization deliver for free in Minsk, but they also collected everything the coolest - jar to jar!! I'm fiercely positive
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August 24, 2023
I bought flowers for a girl, they were done quickly and efficiently, excellent service at reasonable prices. Thanks to this store, the emotions of the surprise were received)
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2
December 29, 2024
Thank you so much for Anastasia's gorgeous bouquet
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December 15, 2023
In principle, I did not find any disadvantages, I really liked the service, ordered it day in and day out and delivered it. I couldn't pay for a long time, but the payment was made after the manager contacted me. My wife is happy)
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1
June 23, 2023
06/23/2023 The seller met with a sour face, to the question "Is it possible to choose flowers yourself" he made a face even more. She said that the flowers had just arrived today, and when she chose the flowers herself, I saw specifically sluggish and stale rosebuds. He pointed at the petals with his finger, and she swung her hand. Some kind of nonsense, a terrible salesman who is not interested in sales, service and communication with customers at zero level. I do not recommend this store.
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5
June 12, 2023
I applied for the first time, I was satisfied with the prices! I was pleasantly surprised by the efficiency, speed and quality! Thank you very much!!!
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1
September 7, 2023
I ordered a bouquet online in a telegram. Managers work disgustingly. They shoved in a bouquet that had apparently been made a long time ago. Wilted at mom's on the 2nd day. Thanks for the "excellent advice" to Irina.
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3
May 23, 2023
Totally disappointed!!! The order was accepted, the money was taken, they could not fulfill it, the colors that are available on the site were not available. They offered a replacement, just one option. They brought a replacement bouquet with old flowers, as soon as they unpacked the bouquet, the petals of the roses began to fall off. A very disgusting service!
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4
February 14, 2023
There were very few employees working at the store . We agreed on a part-time job as a courier, signed a contract, said they would call back and tell us the time of work. Of course, no one called back, they dialed themselves and in response they heard that the store staff had messed up something and the staff had already been recruited, as a result, a lot of personal time spent and thwarted plans for the day.
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5
December 9, 2022
A beautiful bouquet! Excellent work by all employees of the company from ordering, bouquet and delivery to the recipient in Brest. Thank you for the Holiday!!!
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1
March 5, 2023
I ordered a bouquet with delivery, I liked the bouquet, the flowers are fresh, the recipient is satisfied =)
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1
August 29, 2022
My mother-in-law is delighted. Thanks for the great job! The bouquet is fresh, as in the picture, it was delivered on time.
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2
June 23, 2023
The service is just terrible, change the seller!
The quality of the flowers is also lame.
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5
June 10, 2021
The guys are just great! We were pleased with a bright and exquisite bouquet. Mom was thrilled. They were also delivered on time. I highly recommend it
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2
July 22, 2020
we were very pleased, we quickly found and delivered cornflowers (I couldn't find anywhere else), the girl is delighted)) professional manager and convenient payment, I recommend it to everyone
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1
September 28, 2020
High quality service, good floral style. The choice is too small, especially potted plants
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2
January 1, 2021
In the morning they called and said that they were being taken. As a result, the man stayed at home all day, was brought to 22 o'clock. There are almost only apples in the $50 basket)) mdaa
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5
March 8, 2021
Ugly delivery, out of 5 orders, 3 are late, if you want to spoil the mood, please contact us, the order amount does not matter
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6
September 7, 2021
A good shop
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1
November 7, 2020
Why is it indicated "around the clock", although it is not? -_-
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5