The office is open until 18:00 according to information on the map, on the website and a sign near the office. I arrived at 17-10 and the office is closed. Of the 4 rooms, only the last one was answered with the words "oh, if you had said that you would, we would have been delayed, but we only work until 5." I am very pleased with such news when I got out of work early.
Also, don't believe me if they promise a toilet on the bus. This was the reason why they chose the tour, even though it was more expensive than in other places. On the day of departure, we were pleased that there are no toilets and they have been banned from the tour for 5 years. buses
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Ира Д.
Level 5 Local Expert
February 17
For the second time in a year, we used the services of the travel agency Turtransru and did not regret it at all. Thanks to Kristina Sergey, a specialist at the travel agency, and Denis, our guide, we once again got an unforgettable experience from our trip to France in January 2025 (Champagne, Burgundy, Alsace). Thank you.
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Алина К
Level 13 Local Expert
May 8, 2023
The staff is polite, but the site does not contain complete information, in particular, the lack of information about the transport on which the trip is carried out. The bus is indicated, but in fact there was a m/a, which was notified 2 days in advance, and thank you, even though you managed to make a refusal and return the money in full. That's why they get 4 stars.