Ucell

Rating 5.0
1157 ratings
Rate this place

281 reviews

Level 7 Local Expert
October 27
Good guys, they help immediately
1
Level 2 Local Expert
January 20
Ucell office for SIM extension on visa renewal
3
Level 4 Local Expert
August 4, 2023
nice place.
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Level 8 Local Expert
August 20
We were very disappointed. I used the connection for more than a year, everything was fine, and then one day the connection disappeared. I was thinking about something with the phone. But no, everything is fine in the other one. I paid on time. It is not clear what the problem is. And that would be fine, but I'm not in Uzbekistan and I can't come to the office. I somehow got through on the phone, and they say this number is not in the system at all, we can't say what happened, whether it belonged to me or not, they don't know there. I say look at my full name. What's wrong with me. No, they can't do that. It is impossible to make everything work. Wait for it to go on sale and try to buy it again. Support also does not know when it will arrive and whether it has already been on sale. Only find out for yourself in the offices. You can't solve anything by phone, just go in person or issue a power of attorney for someone. But it is necessary to find someone to register for, to ask people to go and constantly find out if the number has appeared or not. Then somehow forward the SIM card again. And my tariff is no longer there (Start 10), only from 30 thousand. Well, something's wrong. I missed a payment, something has changed for someone. Is it difficult for you to send an SMS / email and say "dear subscriber, you need to take such and such actions to stay in touch"? Well, OK, they didn't send it, the subscriber caught himself in time, tuck explain what's the matter and what needs to be done so that the connection appears without going to the office. Conclusion. Subscribers are not valued. If you can't get everything back, you'll have to look for more customer-oriented companies.
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Level 2 Local Expert
September 13
We visited this office on 12.09 before closing at 19.30, served well, everything was cool, but there was Miyagi slow version music playing on the TV and then a few more songs, I need this playlist from my nose, please if you have some kind of playlist give a link or at least performers after Miyagi, I will be very blogged
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2
Level 6 Local Expert
March 31
Top level!!! Excellent modern office, responsive staff, excellent service. Many phone models can be purchased in the office, as well as games for children and adults with playstation 5 :)
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2
Level 5 Local Expert
June 14
The guys have everything organized coolly, there is 5G, the speed test speeds are high! I recommend it as an operator with high-speed mobile Internet access!
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3
Level 7 Local Expert
November 11
The best company in the field of mobile communications. The office is perfectly decorated, the format of the operators' work is very good, perhaps the number one operator in Uzbekistan
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Level 9 Local Expert
September 8
Ucell is driving!!! Everything is really cool! Very helpful! All well done, especially the guys from the Security 💪
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Level 5 Local Expert
September 1
What they took the money for was only verbally voiced, the fiscal was not issued for each paid service, it turns out that nothing happened, so that the three of them would sort out the situation with something among themselves and in the end they just watched on YouTube how to do at least something, the result was an hour of time spent, most likely to me this time A moment of bad luck with the staff🤷🏻♂️
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2
Level 2 Local Expert
July 22
Some advantages. Generally a bomb company. The workers are super. Fire accounting is the best there is....
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3
Level 7 Local Expert
July 18
Well, as always, Yusell is ahead in everything. Moreover, the staff of the subscriber department is more responsive. Bistra solved the problem. I am very pleased with the company.
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3
Level 7 Local Expert
October 6
A very small room, plus only 4 operators working with individuals. They were waiting in line. There is no parking near the building, the car has to be left far away
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Level 5 Local Expert
March 29
The office is very beautiful, and most importantly functional. At the entrance, you will be greeted by polite and courteous staff who are ready to help you solve your question.
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Level 7 Local Expert
May 28
After the reconstruction, the subscriber department became more like a point of sale for gadgets and accessories. All experienced employees have gone to other branches
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2
Level 6 Local Expert
November 2
Pretty much the best mobile operator. Everything is very neat and the color is my favorite =)
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Level 24 Local Expert
November 18
Perhaps the best operator in Uzbekistan. There are many places around the city where 5g works. I transferred from another operator in this office in 15 minutes.
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Level 7 Local Expert
April 18
The waiting time is very long, but the staff are more polite, the queues are long, the parking lot is closed at the time of my visit. The street is very clean, it's very nice to walk in the evening
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Level 16 Local Expert
June 1
A modern cellular communication complex where you can issue a SIM card or solve cellular communication issues in Uzbekistan. The air conditioner is working,
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1
Level 6 Local Expert
January 4
The best office. The service is at the highest level. The staff of the company is very welcome. And they decorated it very cool for the new year
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3
Level 20 Local Expert
April 13
“thanks. The best tariff, you are the best operator on this date. Transferring a number to your rates is super. You could promote it right in the advertisement. Then maybe access to the available Internet will be easier.
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1
Level 2 Local Expert
August 26
Modern department. Fast service, competent staff.
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2
Level 7 Local Expert
November 20, 2023
I would like to mention the staff, a very polite and attentive team to customers. We helped to solve the problem with the phone number quickly and efficiently.
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3
Level 9 Local Expert
July 8, 2023
Хорошая компания, прекрасная связь и очень вежливый персонал В фиале дело обстоит так же. Приветливы и всегда помогут. Объяснят все, что непонятно и если у вас какие-то проблемы, всегда стараются решить
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Level 11 Local Expert
March 18
Nice office with friendly staff. The only huge drawback is the lack of parking.
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2
Level 7 Local Expert
November 20
Excellent service. Shalola's consultant helped with a difficult question
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Level 14 Local Expert
March 16, 2023
Офис обслуживания абонентов это бизнес вариант каморки папы Карло, у полосатых конкурентов абонентский отдел намного комфортнее. Помещение маленькое, а людей обычно много. Есть электронная очередь. Операторы работают внимательно, аккуратно и размеренно, отвечают на все вопросы подробно и терпеливо поэтому учтите что для подключения номера или решения каких-то вопросов вам понадобится минут 40, а то и час, с учётом очереди и последующего обслуживания. Рядом с офисом нет стоянки и если вы на машине, то настройтесь на прогулку до стоянки, которая рядом с рынком Алайский ~ 500 м от офиса.
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Level 11 Local Expert
September 13
Convenient! No need to wait in a huge queue. Employees work fast
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1
Level 11 Local Expert
June 7
We are stuck in the 20th century. Thank you that at least the payment is not on promissory notes. There is no home delivery, bring the documents in your hands, but it is not fate to send the scans
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Level 5 Local Expert
March 30
Tariffs are only for the rich left. Previously, there were tariffs for 15 tons, now at least 40 tons are paid, and the connection is generally low, you call the call center, experts say they are dealing with this issue and that's it
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Level 8 Local Expert
August 5, 2023
Множество разрозненных магазинов. Цены на один и тот же у всех разные. Чтобы что-то выбрать, приходится пройти кучу магазинов. Очень много народу. Стоянка постоянно забита и чтобы найти место, придется очень постараться. Жарко. Много «серой» техники. Лучше покупать у сетевиков.
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Level 6 Local Expert
April 19
The operator at the reception is well done, respect to the kid is huge, it works better than the whole office!
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3
Level 8 Local Expert
August 10
A great place, the operator and the staff are responsive🔥
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Level 4 Local Expert
July 18, 2023
Минус - нет парковки, а в остальном хорошая компания, очереди проходят быстро и консультанты доброжелательный и всегда помогут.
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Level 3 Local Expert
July 11
Wonderful office, excellent service!
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3
Level 2 Local Expert
December 1, 2023
Why is the mobile internet so terrible? I'm sitting right next to the window to play normally without lagging Internet, but it's useless, I'm generally silent about a comfortable game in the room. There are no practical jokes like striped competitors, but you can't even provide good mobile Internet! It should be a shame!
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1
Level 9 Local Expert
October 13
The staff are polite, competent, and have resolved all issues.
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Level 10 Local Expert
January 22, 2023
Работают быстро, окон много, вежливые и опрятные, приятно смотреть, в помещении чисто. Из минусов, многовато народу, все равно приходится ждать и помещение кажется тесноватым.
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Level 9 Local Expert
October 8
They've changed a lot, even the salon and not the office. But consultants are very sticky
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Level 9 Local Expert
November 28, 2023
The hall is small, there are a lot of people, the staff tries to work faster, but unfortunately there are not fewer people
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Level 12 Local Expert
October 4
The connection is good, but the service in the salons is not very good, plus the application is very terrible.Plus, the transfer to E-sim is also hemorrhoid, you have to drag yourself to the nearest point where the employee does not always know how to set it up to the end.Stay
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Level 6 Local Expert
October 4, 2023
They came in. They were afraid of the number of people in the queue. They wanted to leave, but decided to wait and see. After 15 minutes (of which 5 were engaged with us) they left, having solved all the issues. Well done employees!
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3
Level 9 Local Expert
October 17
Everything is fine, convenient and fast.
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Level 14 Local Expert
December 7, 2023
The main office of yucel is in Tashkent. The service is normal. There are often queues and a small room
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1
Level 8 Local Expert
December 20, 2023
The staff is polite, promptly helped with the issue and quickly resolved it. If you come in the morning there are no queues.
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3
Level 6 Local Expert
October 10, 2023
Assalomu aleykum. Oxirgi paytlar chekka qilshloqlarda internet sifati o'ta yomon. ODDIY MISOL..Andijon viloyati Paxtaobod tumani Boston Q.F.Y Durdiyor M.F.Y ni olsak 1 oydurki internet sifati o'ta darajada yomon va bu bilan xeckimni ishi yo' lekin oylik kuni to'lsa 10 minut xam qo'shib bermaydi lekin o'chirishadi biz buni tuwunamizu internet qachongacha shunday turishini bilmadim
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Level 10 Local Expert
September 27, 2023
Well, the place is very beautiful and comfortable, but there is one thing, it's a queue. You will be waiting for your turn. It's better to go to a small branch, there are no people there at all.
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Level 6 Local Expert
May 2
Thank you for the opportunity to purchase phones in installments! The official trade-in also made me happy!
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Level 9 Local Expert
October 3
Operator #1 The tariffs are capacious with adequate prices
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Level 9 Local Expert
August 27, 2022
Отличное обслуживание клиентов. Помимо того, что вы можете подключить номер, вы можете там зарегистрировать телефон (imei регистрация) если вы приехали с зарубежа. Помимо этого операторы могут сделать вам страховку Apex. Недавно появилось продажа девайсов, которые вы можете получить в рассрочку или сразу оплатить любым удобным способом ( наличкой, картой и.т.д) Т.е. если вы первый раз в Узбекистане, то вам точно смогут помочь со всеми мелочами и при подключении номера.
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