УГАИ ГУВД Мингорисполкома

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Надежда

Level 5 Local Expert

Good day! First, I am writing once again about the installation of a traffic light at the intersection of Harun and Zhinovich streets, where the houses are 20th along these streets. Because there is another intersection of these streets, where a traffic light is also required! They've been serving breakfast for a year now... when will the traffic light be installed here? ? We have 2 schools behind the intersection and 3 kindergartens on different sides of the intersections! School children go to school in the morning, but it's dark now! There have been repeated accidents with pedestrians, both at night and during daylight hours ... This is lawlessness, we have been living in the area for 16 years and traffic is still not organized!! I clarified about the installation of this traffic light even when my daughter went to the 1st grade, this year she graduated from school... Where else should I write? Tell me, I'll write. Secondly, a new road was opened connecting Golubka and Olshevsky streets, which significantly increased the flow of cars in both directions. Therefore, I would like to draw your attention to the fact that a traffic light is urgently needed at the intersection of Golubka and Haruna streets! There is also an ambulance station and an unregulated pedestrian crossing to the shopping center. Kindly take action!!

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olga l.

Level 3 Local Expert

I would like to express my deep gratitude to the traffic police officer who worked on 04/28/2025 on the section of road along the Northern Cemetery, who helped me when my car broke down on the road (time from 12:00 to 13:00), promptly arrived and blocked the traffic, and also helped me drive my car to the side of the road. Unfortunately, I did not remember the first and last name, and I ask you to find this traffic police officer and thank him for his Humanity and help!

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Алексей

Level 6 Local Expert

The situation regarding the removal or registration of legal entities in Minsk is deplorable. There is one MREO for the whole city (Dzerzhinsky 3) for legal entities, the queues are huge. As a rule, only one window works, very slowly , with breaks " for airing " and for lunch. There is no electronic queue, there are quarrels and swearing in the live queue, people have to stand all day. The documents are issued, the turn is 3-7 days. There Is No Parking. We kindly ask you to organize an electronic queue and add employees for more organized and operational work.

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Вячеслав Чернин

Level 16 Local Expert

Car registration for legal entities has turned into hell. There is only one window for trucks and cars. Payment details are only available at the stand. The numbers are issued on the third day. There is no electronic queue.

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Валерий Невмержицкий

Level 9 Local Expert

Thank you so much for the excellent work and the responsiveness of the staff! They met us halfway and saved us a lot of time and nerves! We are eternally grateful!

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Михаил Кирдей

Level 4 Local Expert

Подьезжают сотрудники дпс смчасто и умышлеено дают гтраф по приказу чиновника сверху. Ежедневно требуют в официаоьном виде денег в виде штрафов склоняют посадить

сергей шиенок

Level 5 Local Expert

Today, at about 09.40-45. I was stopped by a traffic police officer of the Pervomaisky district police department. I allegedly aroused his suspicion that I was intoxicated. I agreed with the claim. He blew into the phone. But then.... The senior lieutenant yelled at me: "get the car quickly." I wanted to close the window in my car, but he forbade me. At the same time, he took out a cartridge in the chamber. I.e., he pulled the bolt of the machine gun. My granddaughter of 4 years was in the car. She was very scared. And then they took me away. . I agree with the fight against drunkenness at the wheel. It is necessary to act harshly, but not by such methods. Your employees do not have enough culture, that is, they do not have enough. I will write about this separately.

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Aleksey

Level 6 Local Expert

There is no electronic queue for legal entities, there are a lot of people, they often climb without a queue. Registration deadlines are killing, a week as of August 2024 and an increasing trend, apparently there is no desire to optimize. It is worth noting that the girl on the pitch works very quickly, with knowledge of the matter.

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425325 Перегородиев

Level 2 Local Expert

Good afternoon, I want to express my gratitude to the entire investigation department of the traffic police, namely Gerasimenko Ivan Olegovich, for the work done in searching for the culprit of the accident, who fled the scene, I did not hope that the culprit would be found, even though the damage was minor, there was still a grudge!!! After 2 weeks they called, the culprit was identified and punished. Thank you so much!!! I ask the rukavodstvo to reward the employees with a bonus

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Алексей С.

Level 4 Local Expert

It's a great place. Decent people serve. The officer, with the rank of major, took the time and provided excellent advice. Good health to all!

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Дмитрий

Level 13 Local Expert

In twenty-five years, nothing has changed, the attitude towards people is like dogs. The time has been set, wait, where are the bosses? In a meeting! When will it be? It is not known! Stand for an hour and not get a positive result.....Your time is your problem. Their time and opinion, a parallel universe🤷♂️

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Влад Соколов

Level 2 Local Expert

I want to share my opinion on the exchange of a driver's license. In the traffic police of the Minsk city Executive Committee (Timiryazeva, 114, middle entrance, 3rd floor), everything goes surprisingly very quickly! I didn't want to come here because it seemed a bit far, so I went to the 27 Kalvariyskaya Street (and this is the traffic police of the Ministry of Executive Committee!). I arrived for the first time at 10.30, stood for 15 minutes under the scorching sun, the queue did not even move and left. The next day I arrived early in the morning at 7.10 and was the fifteenth in line. When I got to the "Acceptance of documents" window, they said that I had paid 74 rubles. and 1.48 rubles. to the traffic police of the Minsk City Executive Committee (paid through the ERIP) and that I had to go to Timiryazeva,114. I don't want to describe my condition, because I've killed two days and I can't find decent words! The next day, I went to 114 Timiryazev Street (traffic police of the Minsk City Executive Committee) at 8:00. No queues, There is a separate hall for the exchange of a Driver's license, a sign "Driver's license exchange, 3rd floor" hangs on the door of the middle entrance of the building, you just need to pay attention to it. I was the sixth, at 8.05 they accepted my documents, at 8.10 they took a picture and I was free!!! To pick up the finished product from 16.00 to 17.00. I arrived at 16.00, there are no queues at the "Document issuance" window. He showed his passport, immediately issued a new driver's license and returned the medical certificate. That's it!!! I was greatly relieved. I wrote a long story, it hurt; I hope it will help others not to waste time and nerves. And to the employees of the traffic police department of the Minsk City Executive Committee (Timiryazeva, 114), many thanks, they also have a "civil" building, there are benches in the hall where you can sit down and drink coffee and a toilet, and you do not need to depend on the weather!

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Макстм Батяновский

Level 3 Local Expert

I waited in line for 5 hours to register my car...in a word: public services....

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mark flerko

Level 3 Local Expert

The contact number is disabled - the beeps don't even start.

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Анастасия

Level 7 Local Expert

It's terrible, you can't get through. The website officially says that the rights can be exchanged. As a result, you arrive, they tell you that they do not have new rights. You call Timiryazev, of course they don't answer... no one knows the working time. It seems to be a serious organization, how can it be? Maybe someone will need this photo and addresses. Otherwise, it's impossible.

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Ксения Третьякова

Level 5 Local Expert

I left the traffic police 10 minutes ago. Today 04.01.2022 The fact that there are queues doesn't scare me much, they go pretty fast. I take away 3 stars for the chicken in the first window that takes the photo. Instead of giving a person the opportunity to at least come in!, sit down and get ready for a picture, she just knocks you out of the rut as soon as you open the door with the phrase "yes, don't take pictures of you all the same! Look at the camera! So what if you didn't have time to come in and take off your jacket, I say everything will be the same! Look at the camera, I said!" I am generally silent about seeing a photo before putting an electronic signature.. To my request to show both photos, I was simply given the answer "it's too late, put a signature, subscribe, I said!" please tell me, is this even normal?!.. Yes, and I want to point out that I didn't spend a lot of time there, I was there for less than a minute. I repeat, less than a minute!!! Please explain, what is this boorish person doing in a state organization? Such workers should not be allowed near people! In the end, I am also preparing to replace documents and for a photo that will show off with me for many years on the rights. It's not just a piece of paper, it's a document that will be shown to other people. I'm not asking for anything supernatural, but at least I'm asking to be given at least 1 full minute, given the opportunity to COME IN AND SIT on this damn chair. And preferably without rudeness. I ask the management to take action about this employee.

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Татьяна Лотоцкая

Level 18 Local Expert

I changed my license because of a change in my last name, this is my fourth VU. I've never been in line as long as this time. I arrived at 10.20; I was in line 240. At exactly 13.00, I already took a picture. The procedure itself took about 10 minutes. When you take a picture, you can see yourself on the screen, as a result, you liked the photo. Personally, no one was rude to me, everything was correct, fast, polite. But the queue and such a number of people is terrible. There is air conditioning, but it does not work, a huge crowd, some indoors, some outdoors. There's nothing to breathe. I figured out the payment at the ERIP myself. The certificate was issued only the next day, they could not find it, they had to wait extra. The girls tried, and after 10 minutes I came out with my license. If you want to pick it up on the same day, you need to arrive before 8, probably, and take a queue. It took me 2.5 hours one day and an hour the other. I broke my whole weekend.

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андрей а.

Level 4 Local Expert

3.11.2021 there is an electronic queue and all windows were working. It's good that I arrived later at about 9.20. The queue number is B66 . The same room was almost immediately invited for the photo . It took about half an hour. My opinion is that it is best to arrive by 9.40–10.00 there will be almost no queue.where they take a picture, they will give a piece of paper how and when to pick up the rights

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Антон Батькович

Level 7 Local Expert

From 05/24/2022, the submission of documents for the issuance and replacement of driver's licenses is not carried out. Repair. Approximately until autumn. I managed to replace the driver's license in early May - everything was fast and clear, despite the huge number of people.

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марина тетерина

Level 5 Local Expert

Everything is fine. Submission of documents for replacement took 40 minutes. There were 30 people in line in front of me. There were 3 windows and two in the photo. The girls work clearly and promptly! Respect, I didn't expect it!

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Витя З.

Level 5 Local Expert

21st century. People fly into space. Wireless charging. Everything is moving by leaps and bounds, but not the state structure. Even an electronic queue doesn't help. Half the windows are always closed. The service speed is just 0. At 12 o'clock, only 58 people are accepted. I have number 264 on my ticket. After completing the documents, you need to sit in the queue "alive" in the photo. As a result, if you come by 8 a.m., then you may have time to submit the documents. Take action!!! Everything was much faster on Timiryazev. I spent more time on payment than on filing documents!!!

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Олег Демидович

Level 2 Local Expert

Was directed to receive a duplicate of the driver. Certificates. I took the ticket and couldn't stand being in line for more than 10 minutes. A crowd of 50 people in a small room. And this is in the context of a pandemic. Periodically, I went into the room 20 times to control the queue. And so the whole day passed. At the end of the day, they told me the list of necessary documents and told me to come the next day. 5 hours of waiting in unbearable conditions, not even a toilet. The next trip I will swear if I have to break the law. They can, but visitors can't....

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Луций Луций

Level 5 Local Expert

the operation itself to exchange a driver's license takes place quickly for 15 minutes at most, along with a photo. however, the electronic queue is so huge that in the end I was there for almost 5 hours. and getting a new ID only the next day in my case. there are longer queues only at the borders and then not always . this is not acceptable, especially in the periud epidemic. you need to increase the number of windows ( there are only 4 of them and 2 more rooms in the photo ) or add a night shift .

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Level 8 Local Expert

It turned out to replace the license only on the second day, because the database broke on the first one - I'm so lucky :) A successful attempt happened on Friday, I arrived at 7.40 and was already 6 or 7 among those waiting on the street. They change the rights on the 2nd floor, in room 211 - in fact, this is not an office, but a waiting room with windows on the sides, there is a terminal with coupons at the far wall. They are called in turn, if all the documents are in hand and everything is in order with them, the process takes less than 5 minutes per person. The docks do not accept payments without payment, but while you are waiting in line, you can safely pay in the ERIP. Then you sign the application, they send you a photo and tell you when to pick up WU. As I understand it, if you serve in the morning, then everything is ready on the same day: I was told to come from 4 to 5, passport issuance on a first-come, first-served basis. Total: I went in at 8.00, I already left at 8.14, it took 10 minutes to wait in line, another 4 minutes to submit docks and photos. It took literally two minutes to pick up the license, and then only because of the small queue. P.S. I don't understand the discontent about the photos, it's not a photo studio. And if everyone looks at photos and chooses, then the queue will never end. Moreover, the photo in the rights is not so big, and also with watermarks on the face. By the way, there are 2 mirrors in the hall, you can comb your hair in advance, if necessary, and at the same time take off your outerwear.

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Yauheni Astapavets

Level 4 Local Expert

A life hack to visit, at least to replace your driver's license: come submit an application and other documents closer to the end of the week (Thursday - Saturday), then there are fewer queues. The queue, filing of documents and photos on Thursday took 45 minutes. There are QR codes in the hall for payment via ERIP. While waiting in line, you can slowly manage to pay for everything.

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AndreyPL

Level 11 Local Expert

In the days of modern technology, where without a shovel attitude to people. There is an electronic queue, but you have to wait more than an hour. Employees behave as if you change your driver's license every month, not once every 10 years! And he should know everything.... The photos are disgusting, they don't show you and it seems to me that when they ask you to repeat, the icons of the previous one turned out well (well, this is a joke, although in every joke....) Parking in front of the traffic police is a separate story! I didn't work on the card, and I didn't work on the phone either! It was only after a call to the support service that they explained how to pay via ERIP. * And the parking machine does not give out change!!!!!

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Pavel.Aleksandrovich

Level 6 Local Expert

I've read and heard enough that people spend half a day to exchange water.right ... I expected the worst))) I arrived on Thursday at 8.40, took the ticket, waited for 15 minutes, took it for 5 minutes with a photo, arrived at 15.30 and took my license. I paid online through erip, they see payments there, as I understand it. The staff are kind))) thanks )

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Евгения Торбяк

Level 4 Local Expert

We arrived at 10:30 to replace the license, took a ticket, there are more than 200 people in the queue in front of us. Lunch starts at 13:00. Naturally, 200 people did not have time to pass during this time. As a result, the wait is more than 4 hours. What century are we living in? What is not possible to make an electronic record? As in the same 24 polyclinic. I came to my time and passed all the doctors in an hour. No, we need to gather a crowd of people in a tiny room and make them stand in line for hours.

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Елена Савчиц

Level 6 Local Expert

... and there is an electronic queue and they serve quickly and kindly, cultured and responsive people.... Thank you...

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Jasmine J.

Level 6 Local Expert

Today, after 14:00, I stood in line for 40 minutes, I prepared all the documents myself, so it took 1 minute to open the window and 1 minute to take a photo. The only thing is people without masks because of the heat, there are a lot of people...the air conditioner almost does not pull.

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Маргарита Машкало

Level 2 Local Expert

The service is simply disgusting!300 people in line!Absolutely no one cares that there is an epidemic now!Make a record to control the number of visitors!It is not clear whether I will have time to submit the documents today ...

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Александр П.

Level 6 Local Expert

The exchange of the driver's license took all 30 minutes. The queue was small, everything is processed promptly.

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Юрий Токарев

Level 4 Local Expert

No conditions, with a huge queue, 2 windows out of 4 work, in the 21st century they did not hear about the electronic queue system + when organizing work on the principle of having lunch from 13.00 to 14.00

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Александр Хаустович

Level 8 Local Expert

I was in the MEO in the middle of the week. The electronic queue organized everything. But I still didn't understand where the toilet was for newcomers, and parking was free - you couldn't get in. For the processing speed of 4 dawns.

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PAUL M

Level 21 Local Expert

I changed my rights in connection with the loss. It is well organized. Everything is friendly and reasonably fast. You only need to stock up on coins to pay for parking, the parking meter does not give you change.

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Виталий Петренко

Level 15 Local Expert

A complexly organized system, reconciliation of numbers in Malinovka, why? There is no sighted employee at Dzerzhinsky 3? Print out all the receipts and bring them, can't you track the receipt of money to the checking account in our time? Find a ruble parking lot. In the neighboring store, where you applied to print out the payment card, they are already laughing: you have one more QUEST to find a 1 ruble coin to leave the parking lot, there are no other options. And the employees are decent and sincere.

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Witali Piliak

Level 6 Local Expert

I changed my license.I arrived at 7.45.I took the ticket for 35. After 40 minutes I was already out.The operators worked clearly and quickly.On the same day, after lunch, I took my license.

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Павел Ш.

Level 3 Local Expert

On the morning of one of the July days of 2019, I took an electronic queue ticket to replace the vehicle's driving license and left the building about 30 minutes after handing over the documents. On the one hand, it was efficient, but that was because there were only 10 people in front of me and three windows were working. But on the other hand, documents are received only after two days, and in this case there is not even a hint of efficiency. Taking into account the number of employees of the Ministry of Internal Affairs, the processing of documents could be accelerated significantly. Plus, it was also possible to find the necessary information about the procedure for replacing the certificate and the working hours of the necessary department on the Internet, to put it mildly, not immediately. Link to the Interdistrict examination department of the Traffic Police Department of the Minsk City Executive Committee: https://minsk.mvd.gov.by/ru/page/administrativnye-procedury-gai/ekzamenacionnaya-deyatel-nost The fact is that in all sources it is written about the work of the department until 17:00, but documents are accepted until 16:00. I came the day before at 16:12 and of course I couldn't hand over the documents.

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Shaban Ivan

Level 5 Local Expert

Replacement of rights. The ticket (where they could have written a fine earlier) to the driver's license was canceled more than a year ago.

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gexagent

Level 9 Local Expert

10 minutes for everything, time 9:30 The 2nd email in the queue, and a photo Tuesday pick up 12-12:30

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Ol'ga

Level 14 Local Expert

Politely, but unfairly punished on false charges. It is necessary to comply with the laws and be honest and fair, both towards yourself and the people around you. You are law enforcement officers, not Cerberus executing illegal orders!

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Максим Свиридович

Level 3 Local Expert

The driver's license was taken away on a false charge. Because he was near the protesters. Now I'm without a license, without a car (checking the license plate), without a job. Messed up? Nothing, the earth is round. Everything will come back.

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Андрей Ф.

Level 2 Local Expert

Parking for the disabled is made in a paid parking lot! Okay with this payment(although it was possible to make a benefit for the disabled in this regard). But to pay a person sitting in a wheelchair, and even with a curb near an ATM! I have to ask people! And that would be all right, but this is the Main traffic police of the capital of Belarus, it seems like a benchmark for everyone else. But everything fell into place when it turned out that the employees of this institution could not make a photocopy of documents for clients, citing the lack of a copier! A paradox! It's the 21st century. The management team, your organization is at the deepest low level. A metal detector was installed at the entrance, but they could not put a copier on duty.

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Артём Иванов

Level 5 Local Expert

We were not informed that the department of issuing/exchanging cash was closed!!!!!!

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Александр Михалевич

Level 3 Local Expert

Disgusting customer service, no one picks up the phone at all. It feels like this is not a traffic police, but a small office.

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Дзмітрый Д.

Level 14 Local Expert

Quick receipt of the rights - I handed over the prepared documents in 15 minutes, took a photo of the new rights there. Then I came back after lunch and took everything without waiting in line, both the ticket and the new license. Everything is done promptly, if all the documents are available, plus they are consulted if there are problems with them.

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Наталья Красовская

Level 9 Local Expert

I was in the traffic police. I was getting a new driver's license. The girl who takes pictures didn't even say that my tail is on the side of my head. So then she took the document with a photo of my hairstyle. I will live for another 10 years with such a photo on the document. Regarding parking, I can say that it is paid 1.50. You need to have cash or pay by SMS. There is a dining room in the building. A little killed, at optimal prices.

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Дмитрий Партон

Level 23 Local Expert

We've done all the work perfectly. Everything is fast and professional, without queues and unnecessary red tape

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Автошкола Авто-ритет

Level 5 Local Expert

I have to be here a lot for work. Everything is clear. During the coronavirus pandemic, there was strict control at the entrance, while everything also worked clearly.

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Алексей Г.

Level 3 Local Expert

A horror you wouldn't wish on anyone. People, we are in the 21st century, and there the ministers are stuck in the past, it seems for a long time. The management can be judged by the organization of work, it can be seen that it is dormant... Previously, the processing was carried out from today to tomorrow, the frames were replaced... From today to the day after tomorrow, or maybe just for later. If the agency does not cope with the flow of processed information, resources are increased, but apparently the management does not care about people in principle. Why think about improvements... Unnecessary... And how to drive without documents? The owner's losses do not concern them. Let's fine such shots, or is it the elite who knows how to show their fi only. You get a PO for this, but you behave as if you are owed, offended and offended... Have you heard about the electronic queue? Yes, it exists, but not here... Another mandatory stamp from the military enlistment office, data exchange at the departmental level does not occur to you in any way? It would not hurt to put cameras so that all sorts of "acquaintances" do not climb out of line, although cameras are too much, just put the supervisor ... the worst place. The rating is negative

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УГАИ ГУВД Мингорисполкома

96 reviews