Good afternoon, I would like to leave a review about yesterday's visit to the game center. The staff was very surprised! I was literally surprised by my indifference and complete lack of interest in my workplace. Starting with the greeting, apparently everyone is very busy. Further, when placing an order, we were told several times "we have self-service, carry everything yourself," well, okay, we understood. It was very dirty on the floor, asking how to walk in white socks.... We were told that it was possible to wear shoes, asking for shoe covers, in response I saw such a surprise of the girl, and of course I received a negative answer that there were NONE! This is a children's institution where children run around in socks, and the purchase of shoe covers for parents who need shoes, or else ensure that your institution is completely clean! Then we went to the tables and not a single table was clean!!!! Having called an employee with a request to clean the table, a girl with such a "face" came up to us with the words "do you need to clean the table?". That's the attitude that struck us! She wiped our table with a "blunder" and did not even rub the sugar stains of the juice. All the tables around were dirty, during the 5 hours we were there, no one had ever cleaned the table! Your guests took out wet wipes themselves and wiped the tables! If you want guests to return to your center, you will somehow train your staff with basic skills of working with people and especially with children! Your staff is the face of your center. There are no questions about the game part, the kids were happy, unlike their parents. I would like everyone to have a pleasant feeling when visiting! I wish you development and success👍
See original · Русский
Валерия Белоус
Level 4 Local Expert
December 22, 2024
A good game for children of different ages. The staff is friendly. The play areas are clean, and there are many different toys, gurneys, and cars.
Delicious food
See original · Русский
Татьяна Михайлова
Level 4 Local Expert
March 1
A very good institution for children. I am delighted, the service is good, the staff is excellent, polite and pleasant girls.
I recommend you to visit.