I've been to UMI once (so far), I'll come back again. It's delicious, beautiful, and interesting to try new dishes. Of the minuses, the waiters came up for a long time when we arrived and as if the hood was not working well, it is worth checking it, because it spoils the impression of such a beautiful place. Otherwise, only the pros, the staff are polite and friendly, offer hangers for your coat and will hang your umbrella separately. It pleasantly surprised me, thank you!
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1
Виталий Олегович
Level 17 Local Expert
September 1
I visited an institution that at first glance seemed pleasant and appropriate to a high level. However, the whole impression was spoiled by the administrator of Ulyana.
Even when making a preliminary call to book a table and discuss the possibility of holding business meetings, Ulyana allowed herself unflattering remarks and refused to answer questions about the work of the institution and the menu. Despite this, I managed to book a table.
When visiting the institution, I came across Ulyanai again. She didn't know the menu, got confused in it and made remarks as if I owed her something. She replied to my comments that she didn't like me, so she thought it was right to communicate in that tone. I was not offered an order, but, fortunately, the waitress came over and answered all my questions.
However, during the calculation, Ulyana appeared again with unnecessary comments and an opinion that I did not ask for. The mood was ruined. It seems that the receptionist is either a relative of the owners, or believes that the guests owe her something. Her behavior is rudeness and incompetence, which, apparently, is the hallmark of this institution, based on the fact that this person works there as an administrator, meets a guest, is rude on the phone, gives her comments and expresses her opinion about which no one asks. As the hostess there.
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Анастасия
Level 6 Local Expert
April 30
I visited this institution 1 time for the gastrofest 2024. Unfortunately, I couldn't appreciate the set (the food is not to my taste), but the place is very nice. The staff is polite and attentive. They cook quickly. I plan to visit again, so to speak, to give the kitchen a second chance.