The service of this branch now looks like this: You're standing in line so that they can send you to stand in another queue, and then you're still there waiting for 15 minutes until the girl at the computer deigns to do something. It takes a disgustingly long time, they don't explain anything, and it turns out that the bank's application works through one place, it's my fault, not the developers. I don't have the strength It will be updated in half an hour. After half an hour of waiting, some other bank employee came and told me that it turns out there is a problem all over the bank. I asked why I had to wait so long to find out what everyone already seems to know, and.... I turned out to be guilty again, because "well, you didn't ask." What should I ask: "Isn't there some general technical problem that I've come to you about?" Or what? They just attacked me with the whole department, although they didn't even raise their voices, they just expressed outrage that I had to wait a lot of time to find out what, it turns out, everyone in the department already knows. Why then did the girl sit in front of me for 15 minutes and just remained silent and ignored my questions? What kind of piggish attitude is this?

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Андрей

Level 6 Local Expert

Excellent attitude towards customers. We are ready to help. I recommend

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David A.

Level 5 Local Expert

Super staff

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Unibank Nor Nork branch

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