Union Plaza
73 reviews
October 29, 2024
Nice hotel. Convenient accommodation . We were at the exhibition for the Expo. The rooms are warm and comfortable. It's quiet and cozy. There is its own parking, and it does not matter in Astana. I didn't worry about where to park the car in the evenings. I really liked the breakfast in the morning. Delicious and a good assortment . They are included in the volume . The staff is polite. The girls are great!! Everything is exactly according to the documents for reporting. If , if necessary , I go back to Astana , then I will stop there without hesitation .
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April 18, 2024
The hotel room is spacious, bright and cozy. Everything you need is there. Breakfasts are acceptable. The service was good. One of the cleanest rooms in such a price range that I have been in. But in the bathroom there is an unpleasant smell like stagnant wet dust in the vent + there were white insects in the bathtub that appear due to moisture. The location of the hotel is good, in the center, by the road.
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December 24, 2024
There are no bathrobes in the room. The staff (maids) are talking very loudly on the floor. The walls are thin, we've all heard...
Clean, warm, disposable accessories, empty fridge, kettle, no 0.5 bottled water...
Drinks can be purchased around the clock at the reception, which is good)))
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August 27, 2024
We visit Astana on business . It 's not the first time we 've stopped here . Nice rooms with a nice view. Everything is modern . Breakfast is included. Our favorite restaurant is in the hotel building. The location is convenient, right in the center.
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June 16, 2024
I liked everything. The room is spacious, the bed is soft and comfortable. Check-in and check-out - around the clock, you don't have to kill time somewhere. Breakfast is good, from 8-00 to 11-00. The staff is friendly. The convenient location of the hotel. If we have to go to Astana again, we will stop here again. Thank you.
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July 31, 2024
A good hotel, although the furniture is not new, but the beds are good, there is air conditioning, toiletries, the room is clean, delicious, varied breakfast, friendly staff.
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August 28, 2024
I really liked the hotel. Nice people. The room is clean and tidy. A varied buffet. I recommend. The price seems to be adequate, and there were more expensive ones
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September 4, 2023
We stayed in this hotel for a week. The only advantage is the large rooms. I did not like the breakfasts (a lot of flour was not very good, watermelon and porridge were sour, natural coffee for an additional fee). The room has never been cleaned (the maid went to work according to her mood), the garbage was taken out of the room by themselves, soap accessories were also bought by themselves). I didn't like the hotel.
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December 1, 2024
The most ordinary hotel, without any obvious pros and cons. Breakfasts could be made more diverse
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January 21
The walls are too thin. It would be nice to have drinking water in the room or at least a cooler on the floor. Otherwise, it's pretty nice.
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July 27, 2024
Nice, clean hotel. Excellent location. The breakfasts are great! We will be in Astana, we will stop here again.
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September 24, 2024
A small cozy hotel. not far from the Arena (we were at the competition). It was a convenient location for us. A good breakfast, varied and delicious. Friendly staff.
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October 6, 2024
Clean, not a bad location, the rating is reduced for a VERY slow Internet connection. In fact, it didn't work.
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March 14, 2024
The peculiarity of the hotel, if you check in at 17, check out is also at 17. This is very convenient if you need to leave late for the airport or further. There have been several times. I forgot my headphones once. I called and found it. They were returned at the next check-in. There are rooms with poor internet, ask to change. Check before checking in.
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April 17, 2023
I liked everything very much. A good breakfast. Polite staff. We had a problem with the flight due to the weather.we were offered to stay in the room without any problems until the flight was allowed. The room was clean. The bed linen is snow-white. Gel. Shampoo. There was also a toothbrush and toothpaste, and the most important thing for me was the absence of the smell of tobacco and cigarette smoke.
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3
November 23, 2023
Clean pleasant hotel, pleasant polite staff, calm no noise, I liked the buffet! I Bet Great!!!
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February 11, 2024
Excellent value for money. The only hotel who picked up the phone at three in the morning to answer it. I recommend. I will stop if necessary. Not far from the airport.
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December 8, 2022
A good hotel, for 17k per day, the rooms are cozy, more or less clean. The furniture is fresh and modern. The breakfasts are very good and included in the accommodation. A great place to stay for work visits.
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September 14, 2023
A cozy all-inclusive hotel , pleasant communication with the staff , convenient location , everything is great , I recommend visiting more than once👍
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January 13, 2024
Excellent hotel, courteous staff, excellent breakfasts, good rooms, good location.I advise you to visit
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November 28, 2022
I stay there for work all the time. The price/four ratio! A great friendly and friendly person who is distracted by all your requests! Good breakfasts are included in the price. The rooms are clean, there are questions about repairs in the toilets and poor sound insulation, so I put 4.
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3
July 16, 2024
In general, the hotel is not bad, but the breakfasts are terrible, it is better to book without breakfast
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November 28, 2022
We were there for 3 days, for a little money we got a 3-bed room with a good breakfast and friendly staff, the room is not chic but clean, there is a TV, WiFi could not be connected. It turned out to be a convenient location for us. If I'm there, I'll settle there.
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3
October 17, 2023
The rooms are large, very clean, the breakfasts are good, I put 5 stars, but I didn't have WiFi in my room, it's not critical for me, but someone may need it
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March 5, 2023
I'll start with the bad one :
1. There is no Wi-Fi in room 302. The person at the reception says that this is not a solvable problem.
2. There is a parollon on top of the mattress, from which the sides fry be healthy.
3. The rooms are not cleaned daily.
Good :
1. Good location
2. Spacious rooms
3. Not very varied, but delicious breakfast. Thanks to the chefs.
In general , if it were not for the lack of Internet in the room and the unwillingness of the staff to solve this issue , then the hotel deserves a solid four plus , and so only three .
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2
March 5
Good service at affordable prices.
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April 19, 2023
A large room, a comfortable bed, breakfast until 11.00 a.m. The only inconvenience in my opinion is the presence of a bathroom instead of a shower cabin. And so excellent value for money!
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May 20, 2023
Great hotel. The cost is humane, the breakfasts are delicious. The only thing is that for some reason they don't clean the rooms, but maybe they should have asked :)
In general, I am satisfied, I recommend it.
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October 25, 2022
It was posted immediately at the time of the request. Affordable accommodation. In the bathroom there is a toothbrush and toothpaste, shampoo, soap. Free Wi-Fi
In general, it's very good, but the walls are cardboard (someone called behind the wall and we heard a vibration in our room. We woke up from the fact that the TV was turned on through the wall.
We lived on the 5th floor
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September 3, 2023
Cons: the doors creak, the sheet has a hole, there are thresholds in the doors that prevent the suitcase from rolling, the design of the room is terrible, there is no soap dish, a noisy extractor hood, a bad mattress with a sliding mattress pad.
Advantages: low price, delicious breakfast.
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June 19, 2022
A good hotel. Convenient location. The breakfast buffet is good enough. The sound insulation in the rooms is weak, you can hear walking along the corridor. The room has everything you need- slippers, toothbrushes with paste, soap. stayed with my family for one night.
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October 8, 2021
Nice hotel 3 🌟.Large rooms, shampoo, soap, tooth are provided.brush and paste, slippers. I liked the breakfasts.There is always porridge, scrambled eggs, pastries, pancakes, eggs, etc.I was in October, it was very warm in the hotel, I even had to open the window.There is air conditioning, TV, shower.An electric kettle and cups were brought on request.There is an ironing room between the 2nd and 3rd floors (very convenient).The negative point is that wifi was working intermittently.
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3
October 24, 2022
Not bad, the breakfasts are delicious, a little dirty. The discussion is good, everyone is responsive and all problems are solved relatively quickly.
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2
November 2, 2022
Unfortunately, throughout the time that we were there, there was a constant and strong smell of cigarette smoke from the toilet. I told the staff about it, but it didn't change the situation. There was no hot water, or rather it was enough for 5 seconds in the shower. Very bad WiFi, YouTube was slowing down every couple of minutes. The room has not been cleaned in several days.
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December 28, 2023
I booked by phone for 5 a.m. , arrived, ,,Uzbek,,, seza at the counter said sorry, your room is busy., you didn't pick up the phone, I called you at 2 o'clock...To the question how can I answer if I'm in the air and the flight is 7 hours, I spread my hands, sorry, look for something else...It's at 5 a.m.!!
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August 12, 2022
Nice room, we had a suite, friendly staff, delicious breakfasts, and most importantly, the location, many facilities within walking distance.
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3
August 10, 2024
I really like it, the staff is polite, delicious breakfast 4 solid
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February 27, 2024
Everything is clean and cozy, the buffet is on the level
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August 6, 2022
The families stayed for 2 days. The room is not very clean. There is no kettle, mugs, disposable slippers, no water. The breakfasts are delicious. The location is convenient, many attractions can be reached on foot. It clearly does not reach 3* because of the service
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2
September 30, 2023
Norm, the location is good, the room is spacious
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2
January 20, 2024
Cheap and angry. Monotonous breakfasts.
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1
March 6, 2024
Top for your money, and the breakfasts are delicious
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March 31, 2023
Great hotel! Quiet and cozy! The staff is polite.
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September 27, 2021
I booked a room through booking. In fact, they gave another one, on the floor where the elevator does not go. I had to move my suitcases on foot. It's a very strange room, with strange rooms, like some storage rooms with empty shelves. The bathroom lights were flickering, almost nauseatingly. Towels are like a glove box. Well, a TV with one sizzling channel))
One of the advantages is good Internet and cleanliness.
I won't come here a second time.
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August 25, 2024
Did you like the breakfasts
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August 31, 2022
Nice hotel, nice staff and very good location all nearby.
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3
August 30, 2024
Clean and tidy
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April 25, 2023
Nice hotel! Delicious breakfast! But there are no slippers in the room
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November 28, 2019
A wonderful hotel. We came with my sister to a concert by Dimash Kudaibergen. The rooms are spacious. Delicious breakfasts. Elevator. I really liked it! Nice girls at the reception. There is a shop and a bus stop nearby. We'll come again. Thank you very much.
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3
August 18, 2024
There's nothing to breathe
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