Usp Belvneshstrakh

Rating 4.4
96 ratings
Rate this place

41 review

Level 2 Local Expert
November 14, 2024
Good afternoon. It is a pleasure to work with the employees of the insurance company. All issues are resolved promptly. Customer-oriented, individual approach. I would like to express my gratitude to N. P. Zhlobin, M. I. Solovyova, Sergey Ivanovich, Ksenia Shatalina, Larisa Nikolaevna. Thank you all for your cooperation.
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Level 2 Local Expert
November 14, 2024
Excellent insurance company, attentive and helpful staff. Special thanks to Marina Solovyova for her excellent work! Always helps you quickly and efficiently with any questions!
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Level 3 Local Expert
November 14, 2024
Good day to all! I really want to leave a positive review. I would like to sincerely thank the assistance staff for their quick response, the selection of a convenient location and time of the med. institutions. Special thanks for the doctors' recommendations based on the reviews of other clients.
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Level 4 Local Expert
November 15, 2024
I want to thank the head of the MA sector of the medical department for his help. Insurance to Solovyov Maria Ivanovna. A specialist with a capital letter who gets involved in the problem and helps to solve it in the shortest possible time, bypassing any queues and achieving the best conditions for the client. I definitely recommend this specialist, it is the case when a person is engaged in his favorite work and performs it at 110%. I wish there were more people like that. Definitely 5 stars.
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Level 4 Local Expert
November 15, 2024
She has been insured by BelWEB for several years. I am very pleased with the list of services provided to the Insured person. The specialists are qualified, competent, and always polite. I like the speed of decision-making! I recommend it!
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Level 3 Local Expert
November 15, 2024
I would like to express my gratitude to Marina Solovyova from the medical staff of Gazprom Transgaz Belarus!!! Thank you very much, Marina Ivanovna, for your hard work, efforts spent, for the ability to listen and hear, high efficiency in solving work issues!!! We wish you health and well-being, good luck and success in your future professional activities!!!! We really appreciate your help and look forward to further cooperation!
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Level 2 Local Expert
November 14, 2024
I am very glad to cooperate with this insurance company , The staff are polite and pleasant in communication, they go to a meeting. Special thanks to Marina Solovyova Ivanovna !!!🥰
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Level 10 Local Expert
April 21, 2024
I have long-term experience in medical care. insurance. She was recently insured by this company. There is something to compare with, their customer orientation is in the first place. Only pleasant impressions from communicating with specialists, at the first request they helped to register in the chatbot, they will always listen, they will make an appointment with really good doctors, they conveniently select records by time. They refused a little, but if the case does not fall under the insurance, then they explained it clearly and in an accessible way. I hope our company will choose BELVEB insurance for med.insurance for employees.
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Level 18 Local Expert
May 27, 2024
By honey.insurance. Minus for wasting time on calling an intermediary. There is an experience of using a mobile application, where you choose free, discount or paid centers based on accessibility and convenience. It is faster, more convenient and the application, by the way, is publicly available, theoretically we could switch to such a service format
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Level 5 Local Expert
September 5, 2024
Horror. They don't even deserve 1 star. Any case will be uninsured for far-fetched reasons, excuses are made up on the go. Unfortunately, the employer has a contract with this insurance company, there used to be another insurance company and there were no such problems.
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Level 5 Local Expert
February 8, 2024
The attentive attitude of the specialists from the call center, they are always friendly, professional and ready to help, communication in the chatbot is very conveniently organized. I was at a doctor's appointment in the morning, I was scheduled to take tests, BelWeb Insurance specialists sent confirmation to the clinic very quickly, I managed to take tests on the same day.
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Level 4 Local Expert
October 24, 2024
The disgusting service is simple, it's easier to make an appointment with a doctor yourself than to ask them for help. They always offer an appointment only to the same medical center.
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Level 3 Local Expert
January 20, 2024
I just started using it and I'm already disappointed with this "office". There is no other way to call it. Due to illness, they do not allow you to make an appointment with a doctor if there are no super symptoms. After consulting a doctor, which they did not want to pay for, I came to them to pay for the tests assigned to me, because there was a suspicion of a new disease. To which they turned me around, saying that the consultation with the doctor was not coordinated with them, therefore, continue to treat yourself. That is, they do not allow you to sign up for a consultation at first, and after that they do not allow you to take tests, because the consultation is not coordinated with them. They do everything to save their money. I do not recommend it categorically.
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Level 13 Local Expert
February 22, 2024
I periodically apply for a medical insurance program, I won't say anything bad, sometimes for objective reasons you need to wait for feedback. They almost always wrote down where they asked. There were refusals on applications, but all within the framework of the insurance program and rules. In general, a normal insurance policy, ordinary without any outstanding negative deviations. I see no reason to refuse to conclude a contract for the next period. I recommend.
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Level 2 Local Expert
February 8, 2024
I have been using health insurance services for several years. I have repeatedly applied, always only positive emotions from the service. Professional approach, consideration of applications quickly and to the point. Thank you very much!
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Level 2 Local Expert
March 19, 2024
I am very unhappy with the insurance company. Even if it is possible to get to the right specialist for symptoms, further tests and recommendations are not accompanied, thousands of reasons are found for "unsuitable diagnosis", "according to the protocol it is not necessary" and the like, and you get further examined at your own expense. It is a pity that the employer uses the services of this insurance company.
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Level 3 Local Expert
February 12, 2024
We have been insured in this company for several years in a row, there are no complaints, prompt appointment with doctors, quick and positive resolution of any controversial issues in the provision of medical services and assistance. Qualified and attentive specialists work for this insurance company!
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Level 3 Local Expert
March 4, 2024
I thank the employee of the medical department. insurance for Shatalin Xenia. A gastrointestinal examination was required, on Friday I asked them to look for options to undergo an examination over the weekend (so as not to ask for leave from work), Ksenia was able to arrange everything for me for the rest of Friday. I was very pleased to see the understanding, thanks to her!
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Level 4 Local Expert
December 27, 2023
I applied for insurance, agreed with the operator of the "medical center" and the address, as a result it turned out that I was recorded at another address without first notifying about it! The "media center" itself was more of an office, with a table, chair, couch and gloves in the doctor's office. The insurance company saves money by sending them to the wilds, to dubious "medical centers". No feedback!
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Level 4 Local Expert
October 16, 2023
The most disgusting insurance company in my entire experience of using the services of insurance companies. When contacting the insurance company, you will be sent only for a consultation with a specialist , and if they consider that this is not a sudden disorder, then you should conduct further research at your own expense, this has not been in my experience yet.Awful. I do not recommend this insurance company . The rules are not spelled out correctly , it is not clear what they consider a sudden disorder and an insured event
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Level 2 Local Expert
July 6, 2023
The attitude is so uncaring that it is even surprising. The second time I call the insurance company to make an appointment with a doctor who is included in your insurance, they promise to call you back, as a result, of course, no one calls back. When calling on a mobile phone, no one answers, you are the 1st in line to the city, but there is also no answer, just after a while the call is automatically reset. Before that, I also applied to this office, and a pattern is visible: they want to talk you off even without a diagnosis from a doctor. After all, the dispatcher can clearly determine without a conclusion, only by your description, that this is not an insured event. Of course, I understand that I am not a VIP client, but there must be some kind of piggery?
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Level 2 Local Expert
February 8, 2024
I am insured in this company for the second time. I am very pleased with the result. I received the payment almost immediately. Polite and competent employees. I recommend it!
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Level 3 Local Expert
October 3, 2023
I have been using the services of an insurance company for a long time and I will not exchange them for anyone! A very comfortable and fast call center, they write to doctors quickly, listen to my requests. You guys are the best, keep it up!
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Level 3 Local Expert
September 27, 2023
Disgusting company. They keep their own blacklist of medical centers and doctors. They do everything to make it impossible for insurance to get to a normal specialist. Tests with problems are on hand - they refuse to make an appointment with a doctor, referring to some of their incomprehensible instructions. What a blessing that the company stops cooperating with this "insurance" and transfers everyone to a normal insurance service.
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Level 2 Local Expert
February 8, 2024
Friendly and helpful staff. They always listen carefully and try to help
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Level 4 Local Expert
September 29, 2023
Hello everyone, they are sent to the middle of nowhere to save three rubles. When asked to go to the desired medical center, they poke the rule that they have the right to choose a medical center. They create great inconveniences. It is better to choose another insurance company
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Level 2 Local Expert
December 1, 2022
To get from them somewhere on medical insurance, you need to practically die. Everything else is written off as chronic, and according to poor analysis results, they do not even write to the doctor if there are no super complaints. And even if after visiting the doctor, the recommendation says - to take this and that, to visit that, then even this is practically impossible to achieve, and then they will also be rude. All I hear from colleagues who are also insured in this company is that they are very dissatisfied with the service. Moreover, some people manage to "cheat" and sign up somewhere. It seems that there is no clear set of rules, and everything depends on the mood of the insurance employee or his own ability to convince / pressure pity. I do not recommend entering into medical insurance contracts with this company
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Level 2 Local Expert
August 5, 2022
It's all lies, rudeness, incompetence, and a complete lack of professionalism, starting with communication with the client. As soon as you need to go there more than twice, just know that you will be refused for stupid reasons invented on the go! Yes, they will also call you a fraudster. Don't even count on any help, and don't count on a good consultation either. You will not get the truth, nor the numbers of higher-level "specialists", nor any intelligible information about their refusal to fulfill their obligations prescribed in their own contract. But to be rude and hang up the phone, so they are probably recruited by special ads. Besides profanity, after communicating with them, nothing will come to mind for a long time at the mention of this "insurance company".
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Level 2 Local Expert
February 8, 2024
With a child, I always make an appointment with the right MC and the right doctor day in and day out. A house call is also no problem.
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Level 3 Local Expert
August 4, 2022
If it were possible to leave "-5" stars, then I would put "-100"! Run away from this idiocy without looking back. To say that there is a lack of professionalism, tact and, in general, adequacy and humanity is to say nothing at all! The service is terrible. They lie at every step, they drop the tubes at the first mention of the client's rights and the request to provide the numbers of the executives and do not answer any more numbers. The rules of treatment are invented on the go! Wild horror in one word. They take advantage of the fact that the contract is concluded with the employer's organization and spit in the eyes of their real customers. Well, nothing, everything in life is a boomerang.
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Level 6 Local Expert
January 31, 2023
It's very difficult to get through. The callback function did not help. Mail requests went unanswered. As a result, I had to leave the medical center, which had an appointment, after hanging on the line for about an hour.
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Level 8 Local Expert
November 28, 2022
The workers are stingy and not professionals. They do not want to solve issues related to specific insurance cases. They walk away from the dialogue and make stupid arguments. Avoid such an "organization" because they will strip you like a stick. Beware.
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Level 2 Local Expert
August 20, 2023
I have been using the insurance services of this company for several years. All issues are always resolved quickly and clearly. At the same time, I have never encountered incompetence of employees. Applications are processed quickly, especially via chat.
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Level 3 Local Expert
July 11, 2022
BelWEB insurance is a shame. They spit on the Client. First they said sign up, we will confirm, and then turn 180 degrees. - "Self-registration is only possible for repeated consultations and dental services."
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Level 5 Local Expert
September 12, 2023
The rules for handling insurance cases are adjusted to suit themselves as they are comfortable.
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Level 19 Local Expert
July 29, 2022
An excellent insurance department of an excellent bank. The highest service. I recommend it!
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Level 7 Local Expert
April 28, 2022
Good office space.
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Level 7 Local Expert
June 17, 2022
So-so office - stingy)))
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Level 4 Local Expert
April 20, 2020
Competence, individual approach to everyone, prompt decision-making... Recommend.
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Level 7 Local Expert
June 29, 2020
Everything is clear and fast
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Level 8 Local Expert
February 29, 2020
Like
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