The day after the purchase, I started using the kettle and boiled the water a couple of times. The kettle started to rust (I attached a photo to the review). Drinking water with rust is dangerous for your health, and if the rust grows over time and corrodes the housing, then maybe this can lead to a fire and the apartment will burn down.
As soon as I noticed the rust, I asked for a refund for the product on the same day. I was told that diagnostics is required for about 20 days, because the product is technically complex. I showed the product with rust and said that there is rust and there is nothing to diagnose. They said that they would not be able to return the money without a diagnosis.
I don't have time to walk around and do diagnostics when a defect is visually visible.
I tried to post a review on Uzum, but it was written there that the review may not be published if it concerns the work of Uzum. That's why I'm writing here
I ask the seller to refund the money for the product (649,000 soums)
Order ID 36097248
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Бехруз Ваисов
Level 7 Local Expert
August 25, 2024
A very good branch of this network. Responsive staff and location. I have no questions for them. Greetings from me to them!
Good luck to everyone)
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Анастасия Санина
Level 5 Local Expert
May 24, 2024
There are no complaints about the staff. BUT there are NEVER packages at this pick-up point, you have to carry purchases in your hands, it is very inconvenient. I contacted the support service in this regard - there is zero reaction.
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Людмила Б.
Level 2 Local Expert
March 2
Very polite staff, well done!!!
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Лена Лена
Level 9 Local Expert
April 14, 2024
Excellent and convenient location , the consultants are very polite , thank you very much UZUM market
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Тамара Тамара
Level 7 Local Expert
April 8, 2024
Very friendly and helpful guys! Everyone would work the way they do
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Madeleine
Level 4 Local Expert
January 11
The workers are fast. No complaints😊
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Olim Tillaev
Level 6 Local Expert
April 8, 2024
Close convenient and comfortable thank you very much
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745212 B
Level 12 Local Expert
January 15
The staff is very nice.
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Nargiza
Level 8 Local Expert
April 4, 2024
Uzum is very conveniently located.
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Василий П.
Level 7 Local Expert
February 23
There are no permanent packages
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Randy Prozac
Level 11 Local Expert
March 6
I want to pay at Uzum with the Uzum card that was given to me at Uzum - it doesn't work.