I placed an order on the website (delivery).It's been over 2.5 hours.The manager replied to Viber.At the moment of agreeing on the details of the order and the payment method, he stopped contacting.Ignored messages and calls.At the same time, being online for more than 2 hours.Although the website assures that delivery is possible from 30 minutes.
The application had to be rejected, as the situation required promptness.The man was left without a bouquet . It is a pity to face such a disrespectful attitude.Especially to regular customers.
See original · Русский
Владислав М.
Level 3 Local Expert
June 25, 2024
I ordered a bouquet of Peony-shaped roses for the girl's birthday, the order was accepted on the website without problems and warnings. After that, the manager called back and said that there were no such flowers, but we "Offer you to collect a bouquet of Bush roses for the same amount" and had to agree, which I later regretted very much. The flowers did not last even a day, although all the recommendations for their care were followed. 👎🏻👎🏻👎🏻👎🏻
See original · Русский
Ольга Красовская
Level 4 Local Expert
January 5, 2023
I am very satisfied with the quality of service.
+ convenient location of the store
+affordable prices
+friendly and courteous staff who know and love their work
I made a pre-order a month in advance. During the week they wrote that there were no flowers that were in the order, they apologized. They suggested what you can replace the composition with.
This is not the first time I have ordered bouquets in this store. I will be happy to buy more than once.