I placed an order on the website (delivery).It's been over 2.5 hours.The manager replied to Viber.At the moment of agreeing on the details of the order and the payment method, he stopped contacting.Ignored messages and calls.At the same time, being online for more than 2 hours.Although the website assures that delivery is possible from 30 minutes.
The application had to be rejected, as the situation required promptness.The man was left without a bouquet . It is a pity to face such a disrespectful attitude.Especially to regular customers.
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Владислав М.
Level 3 Local Expert
June 25, 2024
I ordered a bouquet of Peony-shaped roses for the girl's birthday, the order was accepted on the website without problems and warnings. After that, the manager called back and said that there were no such flowers, but we "Offer you to collect a bouquet of Bush roses for the same amount" and had to agree, which I later regretted very much. The flowers did not last even a day, although all the recommendations for their care were followed. 👎🏻👎🏻👎🏻👎🏻
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Ольга Красовская
Level 4 Local Expert
January 5, 2023
I am very satisfied with the quality of service.
+ convenient location of the store
+affordable prices
+friendly and courteous staff who know and love their work
I made a pre-order a month in advance. During the week they wrote that there were no flowers that were in the order, they apologized. They suggested what you can replace the composition with.
This is not the first time I have ordered bouquets in this store. I will be happy to buy more than once.
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Павел Иванов
Level 3 Local Expert
February 18, 2024
Hello, the flowers presented on the 14th, 25 roses, 170 rubles, turned into this in a couple of days, so quickly I have never seen ROSES wilt.
Sorting through the flowers on the first day out of 25, I already noticed a couple of tired buds, pruned them, they seemed to come to life, they stood for a day and on the 3rd day they all went down.
What kind of condition were the flowers supposed to be in?
I'm just shocked, 170 rubles have never gone so fast before. I will not just recommend your company to anyone, I will try to warn as many people as possible what colors you sell for such money.
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Наталья С.
Level 3 Local Expert
February 15, 2024
The price is too high for what they deliver.The husband ordered the bouquet is not at home.They brought me just extinct and chewed flowers!Apparently, what was left was stuck in!I would understand this for a lower price, but 140 rubles and the stubs of flowers in the basket, of course you need to try!Of course, I understand that the guys who order flowers for their ladies without being at home will not see it and the girls will certainly say wow thank you, but where is the reputation of your store!?
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Алексей Гришин
Level 4 Local Expert
April 7, 2024
A decent store! The flowers are fresh and the assortment is available. Many thanks to the florist for the advice and help in choosing.
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Мельков Сергей Дмитриевич
Level 6 Local Expert
February 12, 2024
A wonderful store. Everything is clear and high-quality! The telegram works perfectly. Delivery on time. Professionally!!
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Роман О.
Level 4 Local Expert
July 5, 2023
It's a disgusting store.
In the comments to the order, he indicated that I was abroad and it would not work to contact me by phone, and he wrote to them in WhatsApp at the number indicated on the website. As a result, no one answered me in the application, and I did not receive an order confirmation via SMS either
He wrote on Instagram the next day and received this response: "The fact is that according to our florist, these flowers do not match each other. He can offer you a new rose variety of 61 pieces."
I made the initial bouquet from different types of chrysanthemums, peonies, roses, also added eucalyptus, etc.
Due to my inattention, I agreed - I read briefly about roses and thought that they would replace some flowers that, in their opinion, did not match with the proposed roses.
How could I make a bouquet of red template roses from the mix that I made? That's what I call a professional florist.
And what difference does it make to a florist whether they are combined or not. I think they just didn't have the right flowers available and decided to steal these roses.
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Александр Андреев
Level 5 Local Expert
December 28, 2023
The assortment does not match the catalog.
The Telegram does not respond to read messages, as a result of which it is impossible to place an order on time. It is also impossible to get through.
The flowers arrived smelling of cigarettes and crumpled.
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Дарья Ш.
Level 4 Local Expert
September 4, 2023
A terrible bouquet! There are just no words... Flaccid flowers with dried petals + "designer packaging". Judge for yourself by the photo.... I haven't bought such stale flowers yet. The holiday is definitely ruined! I will not order any more and I will inform all my friends about the quality of flowers in this store.
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Анна Александровна
Level 3 Local Expert
November 12, 2023
A good store) ordered delivery brought on time, sent photos before delivery , fresh flowers) thanks for the service 👍
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Сергей М
Level 2 Local Expert
March 1, 2024
Today I made an online order, chose what was offered, there was a beautiful bouquet in the photo, but in fact we received a sluggish bouquet, I do not recommend ordering here.
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irinkazzzel
Level 6 Local Expert
October 21, 2022
There are no complaints about the bouquet, but there is a separate question about the delivery.
Terrible attitude towards customers.
I ordered a bouquet for my mother for the first time. It was delivered not at 7 pm, but at lunch. But at least they called and warned the recipient.
The order for Grandma was supposed to be delivered today. But force majeure happened: grandma went for a walk in the woods. So they didn't call me or the recipient before delivery. How is this even possible. Everything happens in life.
It is necessary to make a job description so that before each departure they call the customer back and clarify if nothing has changed. As all normal deliveries do.
I'm upset, Grandma's confused. And the courier gave the bouquet to a neighbor. Is this even normal?
I even offered the manager to pay for the re-delivery. But no.
Horror, they would have left a bouquet under the door. I wouldn't be surprised.
They ruined the party.
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slavlik L
Level 7 Local Expert
June 13, 2022
A wonderful store! Nice prices. We helped with the choice of flowers, collected beautiful bouquets for the celebration and delivered them on time. Special thanks to consultant Alesa for her approach and understanding.
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BM
Level 3 Local Expert
December 18, 2023
A terrible bouquet, the appearance of flowers leaves much to be desired, dried leaves, not a complete set.
I strongly do not recommend this store
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Евгений Червинский
Level 4 Local Expert
November 9, 2023
I strongly advise against delivery !! They promise one thing , they bring something completely different ! Roses began to wither in a day !
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АЛИНА Ю.
Level 2 Local Expert
January 11, 2023
Terrible attitude both to his business and to his clients. I don't want to offend anyone, but the florist was picked up at the bus stop. That's how they signed the postcard for me.
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Alex Gus
Level 18 Local Expert
November 5, 2023
A good store with great prices
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Валерий М.
Level 3 Local Expert
May 9, 2023
Orders are executed very quickly.
Everything is high quality.
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Родион
Level 11 Local Expert
January 17, 2023
I ordered a bouquet for the wedding, I want to thank you for the high-quality flowers, for the beautiful design and fast delivery. I'll come back to you)
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Евгений Шаршнёв
Level 6 Local Expert
November 2, 2022
A good flower shop, especially the choice and price of roses pleases!
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Роман шляпов Шляпкин
Level 3 Local Expert
November 15, 2022
I recommend it!The flowers are fresh, the delivery is on time, the prices are pleasant.
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Renat Ga
Level 6 Local Expert
March 8, 2023
The only plus is the price, the delivery is completely zero, the phone is not picked up, the delivery time was overdue for the first and last time.