Our company has been cooperating with Vamexpress for two years now, and during this time we were able to evaluate all the pros and cons of their services.
Positive:
1. Reliability: There have never been any delays in delivery during the entire period of cooperation. All shipments arrive on time, which is extremely important for our work.
2. Customer orientation: The company's employees are always ready to help and promptly respond to requests. We appreciate their individual approach and willingness to solve emerging issues.
3. Variety of services: Vamexpress offers a wide range of transportation solutions, which allows us to choose the most convenient options for various types of cargo.
Minuses:
1. Prices: Although the quality of services is high, the cost of some services may be higher than that of competitors. However, reliability is more important to us than price.
2. Documentation: Sometimes the paperwork process takes longer than we would like. But the company's employees are always ready to help in this matter.
In general, we are pleased with our cooperation with Vamexpress and recommend them as a reliable partner in the field of cargo transportation. We hope for further successful cooperation!
See original · Русский
Надежда С.
Level 3 Local Expert
January 14
The delivery service is strange, the managers are not very polite, on the eve of the delivery day I tried to find out the approximate delivery time in order to adjust, but unfortunately I did not receive an answer... On the day of delivery, the manager called and informed us that the delivery would be carried out from 16:00 to 17:00 in our city. Well, I asked to go to a meeting and arrive after 17:30, but even then I was refused. The driver had already called directly 10 minutes before arrival (time 3:45 p.m.) and stated that either he was not delivering at all, since I was at work and could not come home at the click, or I was accepting the goods at the time of arrival. And it was also said by the driver that normal people are sitting and waiting for their delivery... Yes, apparently I'm not quite normal, that I'm working, not waiting for delivery, and that I was trying to find out on the eve of the approximate delivery time in order to adjust... I do not recommend it, it is a pity that for your own money there is a kilometer of negativity...
See original · Русский
Ирина Пищенко
Level 4 Local Expert
October 11, 2024
I HIGHLY DO NOT RECOMMEND THIS DELIVERY
We ordered the delivery of laminate flooring on 11.10 to Gomel. At 8 a.m., the driver called and warned about the delivery in the period from 14:00 to 16:00.
At 13:42, the driver Andrey informed that he would be there in 5 minutes. We were out of town and asked to wait 5-10 minutes for us just in case. However, Andrey rudely stated that he did not intend to wait. We had to drive at full speed into the city to make it.
We made it to exactly 14:00. The driver Andrey behaved impudently and unceremoniously. To our indignation, he informed us that the leadership has no influence on him.
I ask you to look into this situation and pay attention to the quality of your staff's work.