VamRad
Business hours
Open until 7:00 PM
Directions
Vulica Zoi Кasmadziamjanskaj
490 m
26 reviews
December 29, 2023
Good afternoon! We purchased a Premier-3 corner sofa in this store. The situation is as follows… When choosing a sofa, it was important for us that the corner was on the left. The exhibition model in the store was on the right side. The consultant and I discussed several times the importance for us of the location of the corner on the left. The consultant assured us that the angle is universal and it is easy to change the angle yourself, so we decided to order this model, but in a different fabric. The sofa was delivered from Brest in a couple of days. When it came to the assembly of the sofa, it turned out that the location of the corner is not interchangeable. We immediately contacted a consultant at the store, asking them to clarify the situation. In turn, the consultant turned to the storekeeper for help, so that he "taught" us how to change the corner of the sofa. The storekeeper made it clear that the sofa does not have a universal angle, and tried to explain how you can change the angle yourself, while you need to violate the integrity of the sofa - swap the guides by drilling new holes. When trying to reverse the angle, it turned out that the guides for the back bar still needed to be re-drilled, which led to a violation of the integrity of the fabric. The consultant's negligence and our trust in him cost us 2,700 BEL.rub. . We ask the management to pay attention to the incompetence of their employees who give false information due to ignorance of the characteristics of the product or due to negligent attitude to work for the sake of sales. Customers who will purchase goods in this store are advised to carefully double-check the information about the product, even if the consultant beautifully explained it to you, smiling at all 32.
See original · Русский
3
September 4
It's a great store, and the consultants are good. They will prompt and tell you
See original · Русский
May 7, 2022
Отличный магазин! Приветливый и грамотный персонал! Хороший ассортимент мебельной продукции, приятные бонусы, возможность рассрочки. Качество представленных товаров на высоком уровне. Покупали спальню Фирмы Анрекс в этом магазине. В общем, мы довольны. Будем обращаться еще!
3