It's a good place both for one person and for meeting a girlfriend. Delicious coffee, delicious matcha. Desserts- a big piece of cake- eaten and full! very tasty carrot cake, not sickly sweet, but sweet enough; salted caramel, nuts.. The bright taste is great, I really liked it . I was very surprised and pleased with the customer care - there is deodorant, hand cream, and all hygiene products in the sanitary room. This is the first time I've seen this! like it)))
Varka Novopolotsk
See original · Русский
1
Show business's response
Anton F.
Level 5 Local Expert
March 9
Well, I looked into cooking today, and we're sharing our observations. I used to visit this coffee shop from time to time in the winter. Regarding the service, this does not apply to the girls who work there, they have always been friendly, but there is a clear problem with the guys, especially the boy with clogged hands. The base, we say hello, smile, be friendly and polite, this is the service sector, lean faces, aggression, non-involvement, these things are not acceptable, it is important for staff to understand when communicating with customers that we are not here for you, but you for us, but this is more a question for those who opened the franchise, Guys, crooked staff, this is a turn in the wrong direction. Receiving such a service gives the impression that this is not a place, but a diner.
See original · Русский
Даша П.
Level 3 Local Expert
January 25
The place itself is not bad, but the same barista (I don't know the name) spoils the whole impression. Most of the time, he sits and draws his pictures, doing you a favor in the service of oohing and aahing. Today's visit was no better. There was that barista again, who was clearly not in the mood. But why transfer this to clients? Of the requested drinks, half were missing, and what was eventually taken was tasteless. The entire acceptance of the order was also accompanied by a rude tone. The barista looked like he was tired of all this and didn't care about customer service at all. If a person doesn't like his job so much, maybe he should leave and draw his own pictures? And not to spoil the reputation of the coffee shop, which you do not want to return to because of such service, after which the mood on the weekend is spoiled.