We were unlucky initially. We ordered an expensive bike model Samebike lo26 for our grandson as a gift. He chose the model himself, money, as they say, was collected by the whole world, they wanted to please the child, he graduated from school "perfectly", so they decided to pamper him, besides, he contributed himself, worked in June, and also contributed his salary to the gift price. We ourselves and the child were very disappointed when it turned out that the bike delivered (by the way, not as quickly as we wanted, we waited 3 days) turned out to have a non-working charger. As a result, the mood and the overall impression was spoiled. A week has passed, we are being fed breakfast, postponing replacement, repair, delivery, etc., etc.... then on Saturday, then on Sunday, and now "exactly on Wednesday" a certain spare part will arrive.. I think none of the employees of this store would wish such a gift to their child, much less their grandson. Yes, communication took place with Pavel, who, referring to Artyom, who did not know which spare part was to be replaced, but they know in the service, and the director "does not decide anything at all", and moreover, he is now "abroad". Maybe emotionally, but as it is. The situation has not been resolved so far. The money was paid a week ago.
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Александр Николаев
Level 2 Local Expert
June 30
I bought a bicycle of the Legends Aspect in gray in this store. It turned out to be the only store where I found the bike I needed in stock, while the store employees were not too lazy to consult me and clarified the details I needed to buy a bike. The speed of delivery was also impressive. The next day after placing the order, the bike was already at my house. After the purchase, only positive impressions remained, if necessary, I will definitely contact the bicycle network again!
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Пётр Юркевич
Level 5 Local Expert
December 27
a large selection of bicycles and accessories for them, the consultants showed themselves well
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Николай Кирей
Level 11 Local Expert
February 20, 2023
I bought a Polar Helix XL bike and body kits for it (bogs, trunk, reflectors, bike bag, pump, lock) at the Velosrt store. I live in the city of Grodno. The seller (Artyom) quickly and clearly explained all the nuances by phone and helped to choose a bike model and body kits. The bike arrived in 2 days. Everything was assembled and configured. I cut off the packaging film, turned the steering wheel and drove straight away! I am very happy with the purchase. Many thanks to the Velosrt store and Artyom personally!
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Тимур К.
Level 2 Local Expert
June 27
I wanted to buy a motorcycle from this company. I wrote messages on Viber with a question about technology . There was no response , they just ignored it . Terrible attitude towards the customer
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Дарья У.
Level 2 Local Expert
February 15, 2023
I bought a track bike at the velocet store! The consultant quickly, clearly and clearly selected the right model, based on my wishes, there was no such bike available, but the next day he was already in the store, after a couple of laps I realized that it was wow, just super. We made the delivery today !We received a warranty and service at the bike path store! I recommend the store!
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Алекс Каппучини
Level 4 Local Expert
February 27, 2023
There is a fairly large selection of bicycles, if you need advice, they will tell you everything, show you and give you a try to ride.
The bike was delivered to the apartment in assembly the very next day without any problems.
Everything is perfect for me.
I recommend it)!
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Екатерина Ракова
Level 2 Local Expert
February 19, 2023
I was thinking of buying a bike closer to the summer, I went to get a price! And fell in love with Polar Grazia😍 After talking with the consultant Artyom, I decided not to postpone the purchase, especially now there were still discounts. I left the store with a bike and a great mood!
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Артём Шкурдюк
Level 2 Local Expert
June 20, 2022
I decided to buy myself an iron horse and got to this store. Artem, a consultant, started working with me right away. I respond to a confident 5 out of 5. The consultant quickly found an approach, was interested in which bike I want to buy and quickly picked up the right one, which can not but please! The store itself is spacious, a large assortment of bicycles, just for every taste!
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Санек Саня
Level 4 Local Expert
April 18, 2023
I read a lot of good reviews, I came with the hope that this was really the case) but unfortunately, I had to pull every word out of the consultant, as a result, I didn't set foot there anymore
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Резанко Ольга
Level 3 Local Expert
December 12, 2022
Thanks for the beautiful bike! Thank you for the help in choosing the consultant Artem!
A happy child is a happy mother!
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Марина Вознюк
Level 5 Local Expert
August 17, 2022
Apparently, I had no luck with the consultant. To the question asked, he showed 4 bicycles and sat down on a chair. I answered the rest of the questions from my seat very quietly, I had to ask everything again. When asked about the brakes, he replied: Don't you see? In short, this store does not need customers
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Ковальски
Level 2 Local Expert
May 4, 2021
A great store, the guys explain everything in an accessible way, do not spare time, there is a possibility of a test drive. We helped to choose a bike with an optimal frame, I am satisfied!
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Кисель
Level 2 Local Expert
December 14, 2021
Great store, friendly staff, high-quality service, everything is at its best, we were satisfied!
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Андрей Ю.
Level 2 Local Expert
June 27, 2022
A clear store. Polite consultants. And just a reactive delivery service. The assembled bike was parked at my entrance in less than an hour.
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Андрей К.
Level 4 Local Expert
July 13, 2022
Professional, polite, friendly. I recommend the store.
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Алексей Шишло
Level 9 Local Expert
October 18, 2021
A great store. A good choice . Thanks to the sellers.
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Валерий Кравченко
Level 7 Local Expert
May 15, 2023
I bought 2 bicycles. Everything is clear
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Saventel
Level 2 Local Expert
May 24, 2022
I rolled my bike for diagnostics. We quickly figured out what the problem was, although in another service they just threw up their hands.