We lived in a hotel and used a cafe in October 2024. There are no complaints about the kitchen (dishes), cleanliness and comfort of the place. But there is a disadvantage in the service. Often there are no clean dishes in order to simply put food on the breakfast buffet. Sometimes there are no cups for porridge, then plates, then cups for coffee and tea. When contacting the staff, you get a dry answer: "Wait, they will be here soon" and ... it soon turns into 10 minutes or more! And they bring only a few pieces (8-10) and the dishes immediately run out and you have to wait again for at least an amount of time.
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Виктория Павлова
Level 5 Local Expert
May 21
The Platinum restaurant, which is located at the Victoria SPA Hotel, celebrated the sister's wedding. The restaurant was pleased with really high-quality cuisine, high level of service and excellent location. The wedding was celebrated in the summer, opposite the park, everything is very convenient, a photo shoot was held in the park, and the guests were accommodated at the hotel. I recommend the restaurant hall for any festive event, be it an anniversary, a wedding or a corporate party. The hall is spacious, beautiful, I recommend it.
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Show business's response
Juliana G.
Level 9 Local Expert
February 16
We recently visited the Victoria Platinum restaurant with our family and were very satisfied. The interior of the restaurant is decorated in warm colors, creating a cozy atmosphere. The restaurant's menu offers a wide selection of European dishes, as well as a variety of desserts.
The waiters are polite and attentive, take orders quickly and keep the tables clean. I would especially like to note the quality of the dishes - everything was cooked perfectly!