We were on an excursion with a group, rooms of different categories, we obviously came across the lowest, dirt, ashes were hidden under a shampoo package, repairs had not been done since Soviet times, beds with a terrible mattress and the finish flew off the boards from time to time, you can put a splinter, linen is gray-brownstone. Number 624! I didn't write a review if there was only an old repair, but it killed me to clean up efficiently and the bed linen was normal. The breakfast dishes in the restaurant also had traces of old tea.

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Константин К.

Level 8 Local Expert

Room 412 "Valley of Poppies" Single room with a double bed! Stay 2 weeks! I'll probably start scolding from the bed! The bed linen was changed once!The small sheet does not fit under the mattress, you lie on the mattress in the morning, and the sheet is somewhere near your head in a lump! The duvet cover is washed to the holes! There's one pillow with a sintepon that's crumpled up! The second norm pillow from "fluff, feather"! There are only three outlets: in the toilet; 2 in the room, one for the TV! The socket is falling out of the socket! The window overlooks the Severnaya Dvina River, there is no outlet! There are a lot of mosquitoes at night! There is a railway bridge nearby, and when a train passes by, you wake up to a roar! The cleaning was done twice and then only in the hallway (the floors were wiped)! Soap and soap accessories (shampoo, shower gel, soap) are not brought, not once all the time! The toilet flushes the third, or even the fifth time! The watering can in the shower is the cheapest, its holder is not adjustable! The shower's sewer system is not working well (water drains slowly, you're standing in a swamp)! Two stars only for the dining room, in which: the food was fast, tasty, satisfying; Not expensive; friendly staff, helpful. Thanks a lot to the canteen staff!

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Юрий Метелица

Level 10 Local Expert

It's a terrible place. He lived on the 6th floor during the Slavic bazaar. The room is dead, the bathroom is terrible, the plumbing is tired, the tiles are 40 years old, if not more. The restaurant has inexperienced young waiters, not tactful. In general, the inattentive attitude towards the guests. When paying, the reception employee incorrectly calculated the amount to be paid and indicated incorrect dates of stay. I had to redo the documents 2 times. Everything is very long and tedious. The elevators are old, and you need to have very strong nerves and a carload of free time to wait and go down, so you had to walk down. The cooler on the floor did not heat the water, there was no boiling water, the water cups were replenished in the morning, by 11-12 o'clock in the afternoon they were no longer there. The doors are old, the carpet is worn to holes. 130 rubles a day is definitely not worth it. The only thing that is normal is the mattress and pillows. But even here it was not without negativity - I had to find and fill the blanket myself. The roof was higher up, closer to a public transport stop and a store, but it was cheaper. In November 2024, the Vitebsk hotel in the very center cost 90 rubles per day, but the level there is completely different.I do not recommend the branch to anyone.

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