I would like to express my deep gratitude to Nadezhda for preparing Schengen visas for our group of 7 people. Nadezhda showed high professionalism, responsibility and care at every stage of paperwork. She was always in touch, sympathetic to our questions and concerns, helped us find optimal solutions and paid attention to every detail.
I would especially like to note her responsiveness and simple human kindness. Thanks to Nadezhda, everything went well! I recommend this agent as a true professional in his field and just a wonderful person!
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Mariah
Level 7 Local Expert
January 29
I applied to this organization to make an appointment to apply for and receive a Schengen visa to Hungary in November 2024, but I have not received any competent and professional support so far (more than 2 months have passed). Charging me 650 rubles for the service, I had to fill out and prepare the documents completely myself according to the general list, which is presented on any tourism website.No one draws up an agreement between the client and the agency, they take money on the basis of a general offer (as I was later informed, they initially did not notify me about any offer agreements from the site).When I first visited the agency, it was not explained to me that the client should do everything himself, they only make an appointment at the Embassy, but since I do not have information on collecting documents, I turned to "specialists".
Specialist Daria is absolutely incompetent in her work, she submits outdated information, records the submission of documents to the Visa Application Center on those dates and in those cities that I did not consider at all, claiming that their programmer is dealing with this issue, who does not adapt to the interests of the client! Having arrived to apply for documents in another city at the visa application center, the documents were not accepted, you need to register again.
When contacting the manager for a refund, it was said that for the amount of 650 rubles, this agency can only record for submission, but not accompany it with documentation, that this amount includes only the work of a programmer who records the client for submission to the visa application center, and not the work of a manager who will prepare everything and accompany the client before submission. Having paid the full amount mentioned above, I did not receive either the completed service or, of course, the visa!The manager did not even contact me to clarify how the client was doing with the documents, why they did not accept the package of documents, etc., she did not suggest that it was not worth buying tickets for the trip and booking hotels on the dates that I had booked and planned the trip, etc. all embassy weekends until mid-January of the new year and In theory, no one can even get me a visa!
As a result: the money spent on hotel reservations and travel, the money spent for the agency's service, which in fact was not provided, the amount is considerable! The meaning of this organization for the client?!Anyone can sign up and catch embassy windows by registering in the system even without their help!
I will have to contact higher authorities to control the work and pricing of this organization!!!
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Dmitry Havaren
Level 2 Local Expert
March 14
A great agency. The quality of the work is excellent. Excellent knowledge of his business. Sensitivity and understanding in dealing with clients. A competent psychological component in the process of recording and waiting at the Visa Application Center. Girls Violetta and Nadezhda, your work requires praise and encouragement. Thank you very much.I got a visa.
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Ольга Григоржевская
Level 3 Local Expert
December 18, 2024
I would like to express my gratitude for the prompt and accurate work of Visabay. Thanks to detailed and competent consultation and preparation of documents, quick registration, I received a visa. Thank you, I will still pay attention and advise my friends!!!
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Гаара С.
Level 2 Local Expert
November 26, 2024
Excellent company, wonderful staff, full support, friendly answers to any questions. I was very pleased with the treatment. I recommend. Girls, thank you so much again.
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Виктория Борисевич
Level 2 Local Expert
October 28, 2024
I would like to express my gratitude to the company and personally to manager Nadezhda for the high-quality services provided to obtain the first Colombian semi-annual visa and the first Spanish tourist visa for 3 months.
Thank you very much!
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A
Level 9 Local Expert
September 5, 2024
I was satisfied with everything. I applied while physically in another country. We talked in Viber. I explained what I needed, they sent me an invoice for a 50% prepayment, and paid through ERIP. For me, this is an additional point to peace of mind - it's not at stake to transfer to someone unknown. After registration, we sent all the documents, today I applied. I think they worked well. That's what I needed. All questions were answered promptly.
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антон
Level 4 Local Expert
April 25, 2024
I am eternally grateful to the visa company's team for their exceptional service and lightning-fast work. Thanks to their tireless efforts, I received my visa in a matter of days, which exceeded all my expectations.
From start to finish, the visa application process was as painless as possible. The company's specialists clearly explained all the requirements to me and collected all the necessary documentation with incredible speed. They were always in touch, promptly answering my questions and supporting me at every stage.
I would like to express special gratitude to Violetta, an outstanding employee who managed my case. Her professionalism, attention to detail and sincere concern for my well-being are second to none. Thanks to her exceptional efforts and individual approach, my visa was approved as soon as possible.
This visa company stands out from the rest with its unique combination of efficiency, reliability and personalized service. I do not hesitate to recommend them to anyone who needs visa support. You will be amazed at their ability to make the visa application process quick, simple and as enjoyable as possible.
Thanks again to the whole team and especially Violetta for making my visa experience exceptional.
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Алексей А.
Level 3 Local Expert
January 18
I opened an Italian visa with the help of a visa bike , manager Violetta accompanied the entire period from the application to the visa in the passport . Many thanks to the specialist for his work!
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Татьяна Д.
Level 2 Local Expert
July 1, 2024
I really want to share my repeated experience of contacting Visaby. We worked with Daria and each time our family received visas. Detailed consultation, quick recording, polite communication. I recommend it to everyone, you will save your time and nerves. If you really need help recording and preparing documents, then only to professionals. Prosperity to you Visaby.
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Ольга -
Level 2 Local Expert
February 7, 2024
Excellent specialists, I especially want to mention and thank Daria, a real professional, everything is fast, clear, competent, will provide support in any situation. I opened a Polish work visa, and in the future I will apply only to this agency.I recommend it to everyone!
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Лилия Б.
Level 3 Local Expert
August 20, 2024
I am very grateful to Visa Buy, especially to Daria's manager for her help in obtaining a visa. Daria competently gave the consultation and prepared all the documents, so that there were no problems in obtaining the long-awaited visa. Thank you very much!!! We will contact you again.
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Екатерина Талерчик
Level 2 Local Expert
July 19, 2024
I applied with my family to the company to open visas to Greece. They signed up for filing promptly, prepared a package of documents, including insurance they did. Of course, I had a lot of questions, since it was the first time that visas were opened. We were very satisfied, visas were opened to the whole family of 4 people. I would like to express my special gratitude to Daria, she advised and provided support!
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Lst
Level 11 Local Expert
July 14, 2024
We received a visa with them, from observations - slow down and remind employees about yourself!!, because I heard several similar claims from other people who were in their office, and friends had the same thing, they may forget, miss something (at the same time, visas that I, that friends we got it, but not without nerves). Employees do not always have comfortable communication with customers.
UPD after 2 years: I recommended it to several friends over the years and voila, Hope every time a joint with communications
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Дарья Гулак
Level 6 Local Expert
August 16, 2024
Disgusting. They tried to sign me up for submission for 13 weeks and nothing came of it. They communicated with me very rudely, as if they didn't care at all, they couldn't even explain to me how their bots and applications work. When I called them, they just didn't answer the phone. Before that, they were served and everything was fine, I don't understand what happened, why this time there was such an attitude and work became worse.
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Татьяна Кобрик
Level 2 Local Expert
June 22, 2024
Great agency! I sincerely recommend that you register in the Polish EC within one hour from the moment of contacting, this is a fantastic result!!! Many thanks to Daria for her promptness and quick communication on all issues!!! Prosperity to your company!!!
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Павел Галко
Level 2 Local Expert
September 18, 2024
Many thanks to the company for the help provided, I applied for and received a Polish visa in a little more than a month, in my opinion, in a fairly adequate time by today's standards. I'm going to work, thanks a lot to Visa Bye and Violetta!
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Кристина Боденкова
Level 2 Local Expert
December 29, 2023
I thank the visa agency Viza.by and specialist Daria for her help in obtaining a visa, especially for her patience and responsiveness. Excellent support at all stages from registration to receipt. Everything is very prompt, competent and cultured. From now on, I recommend applying for a visa only to you 100%)))
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Dasha G.
Level 3 Local Expert
June 12, 2024
An excellent agency. They quickly helped with applying for a visa, took photos and insurance. All questions were answered on time, everything was clarified (and I asked a lot of questions). I will definitely contact you again.
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Eugene Eugene
Level 5 Local Expert
February 28, 2024
There is no limit to joy!!!!
It is now impossible to sign up for a Polish visa yourself, especially for the Schengen category.
Many thanks to the agency visaby.com for signing me up, attention, for 1 week to submit documents, a week later I applied, and 2 weeks later I already received a passport with a visa in my hands.
Usually, it takes much longer to register with other agencies and takes a lot. And here, for an adequate price, such a quick result. Thanks again very much!!!
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Виктория Богомол
Level 2 Local Expert
June 21, 2024
Endless gratitude to the company! Everything is done quickly and clearly! They helped with everything and were very responsive! I took my visa today! I will only contact you here and advise everyone ♥️
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Воронько Татьяна
Level 2 Local Expert
September 5, 2024
Thank you very much to the Visaby team for their professionalism, competence, willingness to help, and responsiveness. With their help, I signed up as soon as possible. I recommend it to everyone
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Руслан
Level 5 Local Expert
December 21, 2023
We applied to the agency to register and submit documents for a German visa. We were generally satisfied with the services: comprehensive timely consultation, matching words and deeds, polite and professional staff. As a result, the visas were received!
Thank you very much and success in your work.
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Вадим Макевич
Level 2 Local Expert
December 12, 2024
Recently, I applied to this agency for a Spanish visa for the third time. Everything is fast and smooth. Recommend.
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Алексей Дубинин
Level 2 Local Expert
September 10, 2024
an excellent visa application center, the people are nice and friendly, they do everything efficiently and quickly. Thank you
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ksysha solnishko t.
Level 2 Local Expert
March 5, 2024
I contacted the agency twice. I was satisfied both times. The staff is polite. Preparation of documents quickly and efficiently. Registration at the visa application center for the next dates, helped with booking tickets. Thank you for your help and work.
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ЕЛЕНА САВИЦКАЯ
Level 2 Local Expert
March 21, 2024
Thank you for your help, we received visas for 3 months to Spain today, we asked for help because of course it is difficult to figure out all the details ourselves. We are completely satisfied that we contacted this company, nice girls, told us everything in as much detail as possible on all the nuances, thank you from the bottom of our hearts and wish easy tourists!
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Aliaksei Khmelnikay
Level 2 Local Expert
August 23, 2024
I would like to thank the Visa Buy team for their help with preparing and making an appointment for a visa. I suffered for a very long time myself and only with your help did everything work out. Thank you very much!!!!
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Наталия С.
Level 2 Local Expert
February 10, 2024
I thank the visa agency Viza.thanks for the professional work. I applied for the second time in November 2023, after a successful first time in June 2022. I have received a tourist visa to Spain, semi-annual. Manager Nadezhda worked with me via Viber: all explanations, preliminary work. I came once to pick up a package of documents for submission to the visa application center. A friendly attitude. Insurance can be arranged on the spot. The agency's prices for services are acceptable. Convenient operation mode.
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Snezhana L.
Level 2 Local Expert
February 22, 2024
Brilliant!!!
Excellent specialists, everything is fast and competent, answered all questions, guided, provided visa support.
It's not the first time I've been in touch and I always know who to write to or call for visa issues!
I recommend.
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Ольга Трубко
Level 3 Local Expert
May 30, 2024
I don't know how to express my gratitude. Professionalism with a capital letter. Assistance with a visa to Poland. Friendly staff. I definitely recommend it.
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Ольга Носова
Level 2 Local Expert
July 26, 2024
I am very grateful for a very quick solution to my question, the next day after the appeal the issue was resolved, I apply for the second time and everything is fine
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Дмитрий
Level 3 Local Expert
April 25, 2024
We opened the Spanish Schengen at this visa agency. Everything went smoothly, the information was provided in full, we were always in touch, there was not a single comment at the visa application center. Visas have been received by the summer!
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Kirill D.
Level 2 Local Expert
March 5, 2024
We sincerely thank you for the outstanding service!
We received an appointment for submission in 1 day. The prompt recording and informative consultation exceeded expectations. We highly recommend it!
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VITALI K.
Level 3 Local Expert
September 6, 2023
Promises are very different from actions
They applied for an Italian visa at the end of May. When submitting, it was clarified that we need an urgent appointment. The staff confirmed in correspondence that there will be an entry within a month. They paid on May 30, but they did not receive the record until mid-August and took the money.
1) After prepayment, communication with employees disappears. It's good if you call me every two days. The answer is either boorish in the form of "What did you want, we do not give guarantees", or "nothing depends on us"
2) In order not to take the money, they tell stories that just a couple of weeks ago someone signed up and yesterday-today took away a passport with a visa. When asked why someone signed up and paid later, but received the slot earlier, they answer that we do not control it - this is how our bot or our programmers work.
3) If the deadlines were violated, they never contacted themselves (although they claim the opposite) - they had to call with difficulty and listen to excuses every time - why couldn't they record it again this time.
4) When returning the money, not the entire amount was refunded - when crediting to my account, the bank withheld the commission, and we shift all transaction costs to customers. If you don't like it, you can go to court (literally)
Hopefully, anyone who plans to buy any service from this company will first read the review and save their time by contacting another company.
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Ирина Лавринович
Level 2 Local Expert
September 10, 2024
It's terrible, without competent questionnaires, a lot of mistakes, not competent staff. When complaining about their work, they said the court would not help you. A collection of only money. People draw conclusions.
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Павел К.
Level 4 Local Expert
July 18, 2024
I applied for a visa to Latvia in several organizations at once, one of them could not write it down for 1.5 months, then decided to contact here and employee Daria worked a miracle) wrote it down in 4 days ... Told me what documents were needed and how to properly issue them, was always in touch, took the initiative in helping, which is extremely rare nowadays, she double-checked the correctness of filling out the questionnaire and questionnaire several times, for which she is very grateful. Based on my own experience, I recommend contacting here immediately so as not to waste a lot of time on recording
Everything is great🤗
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Вадим Лобач
Level 10 Local Expert
December 4, 2022
We applied for a Polish work visa.
We did everything quickly and clearly. The total visit time is approximately 20 minutes. We filled out all the documents and made insurance on the spot. The staff is professional and friendly. The price at the time of the visit is the minimum in Minsk. The location is convenient, near the metro station. Minus only 1, a mistake was made in the questionnaire, I redid it on the spot at the visa application center, but this is a trifle.
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Александр
Level 12 Local Expert
June 7, 2024
The organization helped in obtaining a visa to Saudi Arabia at the lowest price in Minsk. The whole procedure went without any problems
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Сергей Петренко
Level 2 Local Expert
July 13, 2023
I applied with my family to the company to open visas to Greece. We signed up for submission promptly, and prepared a full package of documents. Even the photo was taken for the whole family for free. I also took out insurance from them. We were very satisfied. I advise everyone!!
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Олег И.
Level 3 Local Expert
June 14, 2024
Well done guys. They helped with obtaining a visa. Everything is fast and clear. I recommend it!!!
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Евгений Солдатенко
Level 2 Local Expert
April 26, 2023
We issued a Schengen visa with my wife. Nadezhda Yaroshevich worked with us. Thank you very much, I made everything clear, quickly, tried to do exactly as we asked - we will submit documents in the same city and on the same day. A pleasant, friendly girl, we were impressed by her clear and well-coordinated work!
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Ольга -
Level 2 Local Expert
May 30, 2024
Many thanks to Visa buy for the help in obtaining a Polish visa. The first attempt and immediately the result. I am very pleased.
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Катя Ничи
Level 2 Local Expert
April 15, 2024
I want to thank you for your prompt work! Amazing service and great prices!
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Наталья Севиздрал
Level 5 Local Expert
February 1, 2022
I am writing on behalf of my travel company with great gratitude! We have been cooperating with VizaBai for more than 5 years and I can safely recommend this company. 10 out of 10. Everything is always on time! Always reliable information! No empty promises. We often helped in critical situations when a visa was required in a short time for our clients. Very polite and competent staff! I have recommended and will recommend it to all my colleagues and my clients! Special thanks to Evgeny Gvozdev, a professional and guru in visa issues in all countries of the world!
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Максим Серединов
Level 6 Local Expert
September 13, 2023
Everything is clear, I have been addressing the guys since 2015; the result of long—term cooperation is a five-year Schengen passport. Arthur, Anya, Zhenya — thank you.
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Nastya S.
Level 4 Local Expert
October 19, 2022
Updated on 10/19/2022
I was dissatisfied with the work of the company.
I was preparing visas for 4 people. We paid a 50% prepayment, we were signed up, it would seem that the service was provided, but:
-1* because one person had to cancel the reservation for personal reasons, I asked to exclude him from the payment of the 2nd part, I was told that this was impossible. The documents were not ready for us and even more so for 4 people. I was told that they are ready, it turns out, they just didn't tell me, it is considered that the service is 100% completed, which I still disagree with. I was given the number of Nadezhda's manager, who said the same thing, I admit, I raised my voice emotionally, but I don't think this allows a professional to raise his voice and be rude in response. I also talked to Director Arthur, who was polite, but said mockingly: "well, you can't sign up for any embassy yourself," to which I replied: "I can't, because of people like you."
-2* for the manner of communication.
During the conversation, I heard that "I'm not the only one", they have a lot of work and don't have time for me.
-3* for making mistakes in the visa application forms. When I asked how this was possible, why the main part of the work was done poorly, they answered me: "we're not robots, we sent it to you for verification." If I wanted to check, I would have filled out the form myself. I had to fix it at another agency over the weekend, because they don't work, and on Friday they forgot to fix it.
-4* It was important for me to get a passport before a certain date, as a trip abroad was planned. I was convinced by phone that my passport would be returned on time, I paid for the most expensive delivery, but the passport arrived 1 day later, my ticket burned out. In a panic, I called the director, apologized for the trouble, asked if I could ask for help, to which I received a rude and harsh answer: "No. I'm actually abroad."
In general, I wanted to pay in order to delegate responsibility and not worry about anything, as a result, I was full of nerves.
+1* for returning the money for the delivery
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Наталья Вишневская
Level 3 Local Expert
April 3, 2024
I asked for help in obtaining a visa. Only positive impressions remained. Thank you for your cooperation!
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Любовь Салкевич
Level 2 Local Expert
September 2, 2024
I thank the company for its promptness and help with any questions!