On Saturday, the queue is just frenzied, one specialist sees one person for 30-40 minutes. Three people have passed in two hours. And there are more than 10 people in the queue. If there is such a flow of people, consider the question that two specialists would work. Everyone is angry because it's just not realistic to sit out this queue. And I'm not talking about the phone at all, no one picked up the phone for an hour.

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Юлия Дмитриева

Level 7 Local Expert

"One window" is hell. I walked for 4 days in a row and it was impossible to sit out the whole queue. 2 specialists work, insanely slowly, it is written on the door that there is no lunch, but they take a break from 13 to 14. Take an example from Minsk, where everything is clear, fast, more than 7 specialists work and an electronic queue! A horror, not a place.

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Светлана Никитина

Level 4 Local Expert

They wrote .for three years, complaints were called to all authorities related to housing and communal services.The last straw was a complaint to the city executive committee.A month later, they gave an answer.where they reported.that something has been done.and something will be done.but for the past month, we have been preparing an answer.no one has even lifted a finger from the housing and communal services. they simply cannot even remove the courtyard and house territory.So far, no one has done or is doing anything. If the city executive committee cannot influence the heads of housing and communal services. where else to contact? Once again, we draw conclusions about how the service of the city executive committee works on the appeals of individuals.

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