Vivaldi

4.6

341 rating

Rate this place

Anzurat Kasimova

Level 4 Local Expert

Very clean and comfortable hotel

Ольга Сидоренко

Level 3 Local Expert

Instead of booking a room with two separate beds, they moved into a room with one, and we had to resolve the issue through the administrator. The room for two people has one clothes hanger, one pair of slippers and one tea bag. The kitchen starts working at 8 a.m. Accordingly, you can have breakfast no earlier than 8:15-8:20. Which is very inconvenient if a person still needs to get to work by 9:00.

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Мария Маркина

Level 5 Local Expert

The rooms are in disrepair, the shower, furniture, beds do not require repair, but replacement, pillows and blankets require the same. There is someone else's hair and a layer of dust on the furniture throughout the room, and dust and dirt gather in lumps in the corners. The audibility in the rooms is as high as possible, and if at 6 a.m. you try to call the reception with a request to stop the neighbors' fight, which you hear through the earplugs, you will not get through) If it was possible to put 0 stars, it would be 0 here.

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Юля К.

Level 8 Local Expert

Although the room has no window, it is still very comfortable and cozy. It was cool and quiet, as if there were no neighbors (maybe there really weren't). The bathroom is clean and comfortable. There are no complaints, I will advise you.

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Альбина Шайхлисламова

Level 8 Local Expert

I visited the spa at the hotel. It's a good place. Good prices and convenient location almost in the city center. There were birthday discounts

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Олеся Киберманис

Level 4 Local Expert

I stayed for 1 day, I liked the hotel, I had a room without a window at a reasonable price. But in general, by the usual standards: a large bed, good linen, shampoo / shower gel in the bathroom, hairdryer. Breakfast was not included and there was no place to eat it, only to order it in the room. I liked the hotel, I'll come back.

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Muzrobov Mirziyod

Level 4 Local Expert

An average hotel, an acceptable location for those who plan to go to the expo in Bakshasaray. The noise from karaoke and so on, as other commentators wrote, was not heard, everything is fine. The breakfast food is so-so, not satisfying. The reason for the low rating is the staff, when leaving the room in the morning, they specially left the "request to remove the room" table, by the time they arrived, the table was removed and put inside the room, but the room itself was not cleaned! When contacting the administration at the reception, they said that we had put up a "do not disturb" sign. But then the question is why did the cleaner then take the sign and go into the room, even if it were so, you could see that there was no one in the room and you could clean up at least to do the initial cleaning! Because of this, my partner and I had an internal conflict with each other, which left a negative relationship during the entire expo (4 days) because the administration exposed us as liars, and in my opinion it was based on national hatred. I give 2 points, one point only because of the location. p.s. We are from friendly Uzbekistan, we are adequate, decent and civilized people ourselves, we talked to everyone respectfully and respectfully. If this is the attitude towards all the neighbors, then it's just outrageous!!!

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Дмитрий

Level 15 Local Expert

The price/quality is probably the best in the city. The rooms are a little tired, the service is unobtrusive, but other options are unreasonably more expensive with the same disadvantages. Good mattresses, it will be quite possible to relax if the trip is business. There is a great cafe downstairs, shops nearby.

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Евгений Кременев

Level 16 Local Expert

An excellent hotel! The rooms are not cleaned, everything is clean, it smells nice, there is a hall on the second floor for smoking. 21,000 tenge per day and 10,000 deposit, it includes what is in the room in the refrigerator, beer, juices, chips, etc., if not used, they will be returned. The staff is polite and well-mannered. In general, a good hotel! You won't regret it. There is a barbecue next to the rooms, to eat, to drink, a nice and clean place. The topic in one word.

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Давид Б.

Level 5 Local Expert

We are guests and the Vivaldi Hotel is really hospitable. We ordered 3 rooms for our delegation, 2 single rooms and one room for two (twin). Everything is just great. We will often come to the city of Almaty and definitely this hotel will be the choice for accommodation. Thanks to all the staff of the hotel for such a warm welcome and support. Everything is at a high level!

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Alex Маг

Level 13 Local Expert

The rooms are spacious and clean, but the furniture is already shabby and UnionPay cards are not accepted. There is no elevator. The staff is polite. Breakfast was not included in the price, so I can't say anything.

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Arman Bekberdiyev

Level 20 Local Expert

I fell for the rating. Terrible hotel. The numbers are dead. You can see it in the photo. The shower is leaking, the sewer is not working properly. There is no hood at all. The tables are old and scratched. There are no bathrobes. Breakfast is only in the room and does not taste very good, the price is 2000 tenge. By the way, there is no elevator.

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Ахмарал Бекдайрова

Level 2 Local Expert

The cuisine is very tasty.Clean,service,The waiters are very polite.I liked everything.It was just the time after work, we had a delicious meal and had a good time.

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Айлин

Level 7 Local Expert

There is no hot water, barely warm after a 20-minute descent. There is no elevator, I had to drag my luggage suitcase up the stairs to the 4th floor, it was a mess. No breakfast is included, in short it's terrible! 2 stars only for timely cleaning

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Егор Афонькин

Level 4 Local Expert

The guest is high. However, it turned out that there were no economy rooms booked, and, as an apology, we were accommodated in a VIP room) I liked everything

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Андрей Куницын

Level 4 Local Expert

They took a deposit of $ 100 in a new bill, returned the old one. They refused my requests to change and return a new one to me. Karaoke at night. In the afternoon, renovation on the ground floor. The furniture is tired. The location is good, the breakfast is delicious, but the other disadvantages cover everything.

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Anton Ivanov

Level 15 Local Expert

Strange place is a very strange hotel I won't scold you, I won't praise you either... Of the advantages, duken and derihana are nearby Both a cafe and a bar It's also good that this is an upper town... relatively quiet and cozy even

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Ирина Ирина

Level 2 Local Expert

Nice hotel. Breakfast is not included but can be ordered in the room separately. Parking is available. I recommend

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Bakhtiyar Primbetov

Level 15 Local Expert

The most disgusting place. I really regretted checking in. Breakfast is not included in the room rate, it is delivered late. The service is basically normal, but the rooms are shabby. It smells like sewage. I do not recommend it.

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Наталия Кривошлыкова

Level 23 Local Expert

I liked everything, if not counting the fact that when we moved in, we did not manage to move into one of the two reserved rooms at once. One room was not ready due to the fact that the door did not open. The next day, everything was allowed and settled in nice rooms with windows. Yes, of course economy is not very windowless. I liked the fact that next to the exhibition complex, walking is wonderful. I liked the kebab shop nearby. It's all good. Everything and consumables give a toothbrush and others. There are two double beds. Great.

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Елена Соловьева

Level 10 Local Expert

Like it. Nice big bed. There are disposable shampoos, a comb, toothpaste, a machine and toothbrushes in the bathroom. In general, everything is fine 👍

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Руслан Байбусинов

Level 8 Local Expert

A clean, cozy hotel. Polite staff. The rooms are comfortable and not smoky, I really liked it.

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Ербол Сансызбаев

Level 9 Local Expert

An excellent and not too expensive hotel. The service is very good, the staff is responsive. Sometimes they do not clean well and there are rooms without windows. Ask at the reception for a room with a window (required).

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Гульшат Жиздыбаева

Level 13 Local Expert

Good hotel, convenient location, reasonable prices, everything is clean and tidy, polite staff, fresh renovation, we really liked it

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Alpina 678

Level 4 Local Expert

Excellent hotel for cheap, clean, towels are changed every day, you can order breakfast in the room, very friendly staff.

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Михаил Пареев

Level 6 Local Expert

Terrible hotel. At first, they did not find the reservation, then the shower broke down, they did not fix it, they only said they would do it. When booking, they asked if it was possible to make documents for a Russian legal entity, they said that it was possible. As a result, it turned out that documents are not made at all for foreign persons. At the time of eviction, they wanted to give checks only for half of the stay, they were looking for a check for a very long time. At the reception, one of the two girls is very incompetent. Avoid it

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Наиль Идрисов

Level 11 Local Expert

We booked by phone without prepayment, and the reservation was saved upon arrival. We checked in, everything is very clean, the staff is responsive! I recommend it!

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Наталья Петракович

Level 7 Local Expert

It's clean, this is the first time we've seen this. We got a room without a window, please note when booking

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Елена Леонова

Level 6 Local Expert

Thank you to the staff! They came to work! Everyone is very attentive. The breakfasts are delicious.

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Lubov Geydt

Level 2 Local Expert

Great hotel, wonderful staff. Delicious cuisine of the hotel. I recommend it!

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Vanessa Z

Level 2 Local Expert

The hotel does not match the stated prices. The staff is incompetent and not interested in fulfilling their duties. Even in an emergency, they couldn't call the police. One gets the impression that they don't even care about human life. I do not recommend this hotel

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Иван Зайцев

Level 7 Local Expert

In general, everything is good, both the service and the service. But paying attention to the little things, there is a lot to grow. The picture is very presentable, in fact everything is much simpler.

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Ольга Горяинова

Level 4 Local Expert

Terrible numbers. The dampness stinks. It's cold, even if they give you something there for heating. You cannot turn on the air conditioner for heating. The showers are shaky, the whole room is then in the water and the toilet, the shower rod is cracked (all this can be fixed in 20 minutes), but the damage was refused. Next, room cleaning is a failure. The hair on the floor stretches for km, they change the bed yes, but it's in black Hair (I'm blonde). When highlighting individual problems.... I DO NOT ADVISE!!!

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Alex Z

Level 7 Local Expert

A good hotel in its price category, the only drawback is karaoke on the ground floor and breakfast is brought late

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Максим Лучкин

Level 16 Local Expert

An average hotel. Breakfast is brought to the room. The room was dirty. For the same price in Karaganda, the hotel is a level higher.

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Kymbat Dosymbekova

Level 4 Local Expert

It's gloomy, cramped , not beautiful , and still not justifiably expensive .You can find karaoke in a better way.I don't recommend it!

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Асылхан Омирзаков

Level 2 Local Expert

Cozy rooms, very polite staff,delicious cuisine,Osman is handsome!!!

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Мерлан Мырзабеков

Level 4 Local Expert

Nice clean hotel, I recommend, very polite, but the laundry is very poorly run

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Толеген Кайсарулы

Level 5 Local Expert

The service generally sucks, there is no bathrobe, no hair dryer in the room, and there is not even a remote control. Room cleaning is done in turn, in the morning breakfast is brought to the room, but dirty dishes are not taken away. The toilet stinks of sewage. I do not recommend it at all

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Фуркат Насыров

Level 3 Local Expert

You can live. But all the furniture is outdated. The taps are dripping. Stains in the rooms . Remote control without batteries)

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М Ким

Level 2 Local Expert

Disgusting service to the guests. Administrators are rude! The bed is damp! The rooms stink. (Repairs are underway). We ruined our stay in such a beautiful city.

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Антон

Level 11 Local Expert

it's expensive +% for the nation % 50% deposit, there is a banquet hall downstairs and buzzing in the middle of the night from the advantages of a huge bed and a hard mattress

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Анеля Жакашова

Level 3 Local Expert

Great, cozy,atmospheric

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Ирина Чурикова

Level 5 Local Expert

We stayed in a windowless room. The room needs an additional one. I know, poor ventilation. I don't recommend it

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KaiKristo

Level 5 Local Expert

Unreasonably expensive is 21 thousand tenge for a standard with a 2-bedroom bed. Karaoke will be hammered into the floor below, until 4 a.m.

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Сергей

Level 3 Local Expert

A nice, not expensive hotel. I felt quite comfortable here on a business trip.

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Александр Г.

Level 4 Local Expert

Pros: Location. The rooms are large. Cozy enough. Staff. Minus. Lack of breakfast

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Евгений Рубиков

Level 10 Local Expert

5 there is a strong smell of sewage in the shower, and sheets with holes, otherwise everything is not bad.

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Мадина Ратмирова

Level 4 Local Expert

A nice place, delicious food, beautiful booths and great music in the common room

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Анатолий К.

Level 6 Local Expert

The rooms are spacious. Everything is clean. Everything is fine. The staff is polite and professional. Not a bad location.

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Vivaldi

108 reviews