It's a disgusting place. Not only are the employees rude, they also blatantly lie.
It all started with a man at the entrance who gives out coupons, and sits with such a face as if you did not come to give in to a visa, but fell into his house.
The friend did not have a certificate of registration at the place of residence with her (although there was no information on the Bulgarian website about the need for this certificate) and she was immediately refused to accept documents at the stage of issuing the coupon, simply sending for a consultation in order to check the rest of the documents.
All attempts to somehow resolve the situation (send the certificate later, bring it directly to the embassy, replace it with another document) were rudely refused.
When asked to show a document that clearly stated that a certificate was needed, they first replied that they had an ORAL order and only when we left there we demanded a book of complaints and suggestions, they printed out some screenshot from the website of the visa application center, not even the Bulgarian embassy.
In the process of checking documents, they found fault with just every little thing (for example, the date says not 04, but 4 ...)
And all this in order for us to be deployed, without even being able to correct what they did not like, because they allegedly close at 2, although in fact they work until 4.
But the most the juice started later, when we called the embassy and were told that, firstly, only because of the lack of a certificate of registration at the place of residence, they HAD NO right NOT TO ACCEPT us. Secondly, it turned out that when calling the visa application center, the girl from the embassy was told that we were allegedly offered to fill out a form stating that we were familiar with the fact that we had an incomplete set of documents, and to give in to what we have. This is obviously a blatant lie, because even at the stage of issuing coupons, we were refused and when trying to find some kind of solution, they were only rude and offered nothing
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Annamaria Salvatore
Level 2 Local Expert
June 10
This visa application center has some kind of luck and Blessing and the people in it are very sincere, in general, like the city itself.I wish all people that this visa application center will bring them good luck).Before serving, I advise you to visit the Cathedral of the Three Saints in the city.
The staff is humane, the location is convenient (8 goes directly from the train station), the service is very fast.
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Елена Хильченко
Level 6 Local Expert
June 6
The visa application center is located on the minus ground floor. The room is small, but everyone works quickly and smoothly. The procedure did not take much time, the insurance also passed unnoticed.