Clean, tidy, very qualified staff. Everything is clear, fast, the questions are clear, the documents were immediately checked and folded. Polite girls (both very beautiful, who worked with me), tactful, pleasant both at the reception and at the fingerprint collection. It's a pleasure to communicate. The bathroom is clean, smells nice. There are very few parking places, but it does not depend on the center.
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Славас С.
Level 14 Local Expert
December 26, 2024
Polite staff, human attitude to customers. There are enough chairs in the waiting room. There are clean restrooms. The opportunity to fill out a questionnaire on the spot, take photos and insurance. The delivery of ready-made documents across the Republic of Belarus has been organized. In general, everything is fine.(Of course, except for the queues to register at the visa application center)
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Алена Гайдукевич
Level 2 Local Expert
November 29, 2024
We visited this visa application center today. This is the third application for a visa for our family members in a month, and every time there are difficulties in filling out the questionnaire (for each specialist. your own approach to filing documents!!!) But today, the girl in the 37th window surpassed all her previous colleagues and divorced my father, a pensioner, to fill out a questionnaire, although the questionnaire was originally filled out correctly. It's terrible, no shame, no conscience!!!!!I want the management of this center to pay attention to their employees, it definitely does not add honor to you to take money from people for air
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Алена Ж.
Level 8 Local Expert
September 2, 2024
It's terribly simple. The time is set, you will never get to the time, you will sit and wait with the ticket for another hour. And this time there was a courier delivery. They filled out a questionnaire for money, made a lot of mistakes, including the date of birth. You gave the courier an incorrect address
Someone is drunk sitting and working, or a person needs glasses, but that's not how things are done when you get paid for it
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Шульга А.
Level 4 Local Expert
November 30, 2024
The visa center of the city of Grodno sells places, bypassing the photo verification for 1100 rubles, why haven't they been checked for corruption yet? The whole city knows about it
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Виктор Шапошников
Level 6 Local Expert
April 15, 2024
Everything is fine, promptly.
Once I got on a broken electronic queue system, but it was force majeure. The rest of the p
Visits are fine (I drove my wife and daughter twice)
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Вита Витава
Level 16 Local Expert
November 25, 2023
The staff of the visa application center are polite and friendly, professionally provide explanations. Not a very large Parking lot, I would like more places for visitors. But the attitude compensates for this inconvenience.
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Алексей Бардин
Level 6 Local Expert
February 14, 2024
I checked in very quickly, and the registration was also quick, I recommend to everyone who is going to open a visa here, the professional staff, did not hear a single outrage, or something like that, a very friendly and kind girl served, I would love to open the view in this center again
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tob tob
Level 5 Local Expert
March 17, 2024
I was there recently, but I didn't have time to write in a book, I ran away on a train.
I want to thank the service and especially their senior employee (employee) on March 14th. I had every chance to go to Minsk and apply again, but they helped me out twice that day.
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Владимир Хомчик
Level 3 Local Expert
January 18, 2024
They submitted documents on 15.01. They came with their wife to the VC at 10.05, left at 10.55. Very polite and friendly staff, everything is fine. Thanks everyone.
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Лёша Халюта
Level 2 Local Expert
November 28, 2024
They sell places on lists, the whole city knows about it! They impose a premium queue for 100 rubles, if they allegedly forgot the document, for example, the pensioner was asked for an account statement, although only a pension was enough for her to submit, when she brought the statement, they took 100 rubles, fooled the pensioner out of the blue, and forced her to run!
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Алексей Драб
Level 10 Local Expert
April 6, 2024
Very quickly, efficiently with the participation of polite staff. That's the way it should be! What else can I say: to work longer and not close down.
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Александр
Level 4 Local Expert
June 10, 2024
Very fast service, polite staff, unfortunately there is no Parking, cars are parked along the road
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Туда сюда
Level 7 Local Expert
July 24, 2023
The place is good, both externally and for applying for a visa, but Grodno is a regional center, so there were a lot of people. We came in at 10 a.m., and left at 16:00! So, if you have time, you can apply for a visa here
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ПАВЕЛ ПСТЫГА
Level 13 Local Expert
April 23, 2024
Very polite and friendly staff.
The submission was quick and clear.
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ИРИНА Горкалова
Level 6 Local Expert
September 7, 2023
guys! when applying for a visa, make employees measure the image parameters
a ruler !! they determine 80% of the image per "peephole"!!! and then they send them to their photographer to shoot !!! Zero conscience!!
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Инкогнито 6174
Level 2 Local Expert
October 13, 2023
I was at the national visa application today, the queue goes instantly. Only Girtek was waiting in a separate queue. Staff service at the level of
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Николай
Level 3 Local Expert
July 17, 2023
The horror! The time for which it is recorded does not mean anything. Upon arrival, you take a ticket and wait forever. There are 50 people in front of you, and they serve 3-4 people per hour for a national visa. Terrible service!
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Екатерина
Level 9 Local Expert
July 25, 2023
A separate state within a state) but girls have always been lucky with specialists. They are very attentive and competent.
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Author
Level 6 Local Expert
April 25, 2022
No reply, no greetings.
You might think that we are talking about a winged expression, but no. You might think that we are talking about minutes, tens of minutes, hours... but no - about more than two hundred hours (in days, count for yourself) of waiting. To no avail, unfortunately...
there were no complaints before - everything was fine: (relatively) friendly staff, tips, etc., but:
I understand that there may have been a workload, but it should have been warned about, especially if it is such a centralized, highly qualified office, especially if it treats its activities responsibly, especially if they were written in the proposed feedback form.
I appeal to the staff.
You could have written on the same day, saying I'm sorry, saying we can't answer you at the moment. - Even bots can do this, which only those who are lazy have not learned to use anymore, I'm sorry. For example, you have a bot installed in your Telegram, which, to my and Universal regret, did not even bother to say "Hello".
I try to evaluate the place objectively, but the fact that I did not have feedback (which is implied in such institutions with potential authority, if not immediately, then at least quickly) with at least one of the staff, and even for such a long period of time, makes me put only the most minimal assessment, since I had no response.
If you offer a number of communication options, please respond to at least one.
I wish the visa center development in this direction, and then we will evaluate what can be evaluated.
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Андрей Данильчук
Level 6 Local Expert
August 12, 2023
I do not advise you to go there to submit documents. Four hours of waiting, reception and payment in 5 minutes. The service is cultural, but the expectation just does not fit into any framework!!!
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Анастасия Матюш
Level 6 Local Expert
January 15, 2023
The service is excellent, everyone is polite. The queue for 2 hours was very frustrating, there are a lot of people. There is free water in the cooler. I would also like to put a vending machine with food
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Дима Якубецкий
Level 11 Local Expert
September 12, 2023
A good center and high-quality service, I have never stayed here for a long time. I recommend
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Наталья Лещик
Level 3 Local Expert
March 28, 2022
I applied for a visa today. Everything is at the highest level. All employees are friendly, knowledgeable, and organized everything very quickly and efficiently. In the future, I will apply only to this visa application center.
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Евгений Шешко
Level 9 Local Expert
July 18, 2024
Pleasant and friendly staff
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Александр Севашко
Level 8 Local Expert
March 19, 2024
We applied for a Greek visa, everything is at a decent level
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Владимир К.
Level 5 Local Expert
March 6, 2024
The girls are polite, but in the subtleties of private invitations they turn to the management
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Алёна А
Level 2 Local Expert
July 6, 2023
The most terrible visa application center, in terms of service. 2.5 hours waiting in line. The staff is not friendly. It works on 2-3 windows. Just a disappointment.
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36405 Паримончик
Level 7 Local Expert
November 20, 2023
Very nice staff, ready to solve problem situations and going to a meeting
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Давид Кизюкевич
Level 4 Local Expert
February 26, 2024
We were served very quickly, I was at the visa center for half an hour
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Dima Matkovski
Level 9 Local Expert
April 18, 2022
politely, clearly, professionally. in my opinion, this is how all structures related to this area should work. Just great! Well done!
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Наталия Сакович
Level 4 Local Expert
October 24, 2022
The employee at the reception was impressed. He clarified where we were from (we were with the child and from another city) and gave us a ticket with an accelerated queue. We managed it in 10 minutes!
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Helen Fironova
Level 7 Local Expert
April 3, 2023
In the meat and fish departments, you can stand forever, as in principle at the checkout. There are generally a minimum of deabetic products!!!!
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дмитрий кардаш
Level 11 Local Expert
January 3, 2024
Convenient, fast, neat, culturally
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Евгений Евгений
Level 18 Local Expert
October 1, 2023
There is enough space, you need to carefully watch the queue, 1-1.5 hours😏
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Владимир Красуля
Level 10 Local Expert
May 4, 2024
All issues are resolved visa for a year in your pocket
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good day
Level 5 Local Expert
September 28, 2021
Everything is fine. However, I refused to deliver my passport by courier. Why would I pay for it? They tried to convince me that courier delivery is needed in any case, because I came without an appointment, so minus 1 star, and so this is a great place, the staff who do an excellent job with the duties, and thank you for quickly making the visa
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Алеся Гаврилец
Level 5 Local Expert
December 1, 2022
Everything is clear and fast, they will tell you about any question, the staff is kind
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Александр Андреенко
Level 9 Local Expert
December 23, 2022
Everything is cool, everything can be done on the spot, the only disadvantage is long queues
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Алена К.
Level 8 Local Expert
June 17, 2022
Everything is fine, polite. Queues, but there is a place to sit. There are screens everywhere with information about who and where to go. I enjoyed it
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Юра Маслович
Level 5 Local Expert
November 4, 2023
The documents were accepted quickly and clearly, we are waiting for a visa from the courier.
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Юлия
Level 8 Local Expert
June 20, 2023
4 hours in line, and the employee who took the docks from us chewed gum 🙁 clean, but the repair is old. The man at the entrance, who writes in the queue, is pleasant
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Андрей
Level 24 Local Expert
October 16, 2022
The staff are polite, they prompted everything and even taking into account the delay by an hour, they let us in, and when there were not enough documents, they were allowed to bring it.
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Pytnik
Level 6 Local Expert
July 25, 2023
2023 something got worse. By appointment, waiting in line from 2.30 to 4.20 hours
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Сергей Свиржевский
Level 8 Local Expert
July 10, 2023
If you don't want to wait your turn, pay 60 rubles and everything will speed up 10 times)
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андрей сорокин
Level 7 Local Expert
December 22, 2021
Excellent service,cultured,polite,competent staff.The work is at the highest level.
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Владимир Дубовик
Level 7 Local Expert
October 20, 2023
We accepted the documents immediately, everything is super!
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Людмила Карчевская
Level 12 Local Expert
October 17, 2021
Periodically, I get there, for obvious reasons. I make visas for myself and my relatives. Everything is very thoughtful. Arrival time, queue, submission of documents. Everything is clear and understandable👍