Vtb

4.3

262 ratings

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Mogilev ❤️

Level 19 Local Expert

The bank is NOT conscientious when issuing a loan!!!! IMPOSES the services of third parties (medical services ) - violating the law ! People who are faced with this (you took out a loan and medical services were imposed on you) - WRITE Better let's try to Thank collectively than one by one... Write..... ✍️

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Анна Р.

Level 4 Local Expert

Today, on 30.04.25, I have been waiting for 1.5 hours for my turn at the cash desk for currency exchange There is 1 cash register out of so many windows! There are 20 people in an endless stream of exchanges, they don't wait, some leave, some honestly wait, some get through without waiting in line, which the operators don't send such comrades to, but on the contrary serve!!! When the rest of the people are sitting and seeing all this ugliness! The staff's terrible attitude towards their clients!Why do shift administrators see what's going on, not bring 1-2 people to the checkout, and normalize the waiting time, but calmly watch as people quietly wait for their turn!Moreover, today is a shortened day and there is an hour left before the end of the working day in this organization! Decent organizations have some bonuses or penalties for non-fulfillment or delay of services through no fault of the client!!! Please understand this situation and provide a service for the honestly spent waiting time! Please respond to the situation in the comments to this post!

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Евгений Синельников

Level 3 Local Expert

03/31/2025 I had to pay at the cashier. I took the ticket to the cashier at 10:56 as it turned out, the cashier only works once. There is no information plate for the second one. If I had known it would not have been a long operation all this time. As a result, I got to the cashier at 12:15. tin is everything for the client. the service is below the level of microloans

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влада с.

Level 2 Local Expert

There are always queues due to slow service, 1 cash register is operating despite the schedule of other cash registers, the management take measures to serve customers!!!!

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вячеслав г.

Level 2 Local Expert

this is the worst bank in the city. I can't change my card three times. When I arrive, their balance doesn't match, they say they don't need to change, and they cheat on customers

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Яна Неважно

Level 4 Local Expert

You can't put a star lower than that.My score is 0(zero). They took the turtle card (they offered it in installments of goods), the interest is INCREDIBLE.As a result, we paid off all the debt that is indicated in the notifications, BUT it turned out that there is still interest!!!!!!!!which are not indicated anywhere, the amount is billed only to repay the monthly payment (out of 100% of the bank's outstanding payment, you repay only 40% of the main payment, 60% is a debt to the BANK.)At the same time !!!!!You!!!!!!!you won't find out!!!! I DON'T RECOMMEND THIS BANK!!!!!!!!!!!!!!!!!!!!!!!!!!!

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614214 Анна

Level 9 Local Expert

They work until 16.00 on Saturday, and lunch is also available at the ticket office!!! There is no information about breaks and lunches in the work schedule on the website or on the bank building.

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Денис Астраханбеев

Level 2 Local Expert

I bought dollars at VTB bank on Leninskaya street, I needed 70, they gave me 3 pieces of 20 and one 10, I did not immediately notice that there was a black dot at the bottom on one 20, I returned the next day because It was already closed and tried to hand them over, to which the cashier told me that it was all glowing and at the bottom of the dot, I he said that I bought it from you, to which she told me that I needed to look more closely, so I do not recommend going there, apparently a bad 20k was specially slipped to me, the cashier from 3 cash registers, the head's request to figure it out

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Tatyana Smirnova

Level 2 Local Expert

Long queues and few open ticket offices. Standing in line for 30-40 minutes is common

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Игорь Сенчеков

Level 6 Local Expert

There is a constant queue at the checkout. It's not fate to open the second one. That says it all. The attitude towards the client is negligent.

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Ольга Стамбровская

Level 4 Local Expert

I realized that I needed a map of the WORLD at the last moment. VTB helped out instantly. Other banks either didn't have it, or had to wait 10 days. They were issued quickly, there were no queues. Everything is clear and clearly explained. All questions have been answered. In Russia, the card worked without problems, quickly, even in the subway, passage on this card is much cheaper than buying a token at the checkout. I recommend it, a good bank

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Наталья Матвеева

Level 3 Local Expert

The most disgusting bank.They're cheating!!!The payments do not match.It just can't get any worse

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Павел

Level 18 Local Expert

For the first time I came across an overdraft in this bank. The girls told and explained everything. Competent and pleasant. Convenient location, parking nearby.

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Анатолий Курашов

Level 11 Local Expert

This is not the first time I have applied.always responsible staff, they will advise you what is best for any situation. I also make big purchases through them.

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Антон Новиков

Level 6 Local Expert

I sat for an hour and a half to change the money, and I still haven't changed it, in short, I've never seen a complete madhouse like this 🤦

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Гена К.

Level 12 Local Expert

Convenient location, spacious hall, 24-hour ATM, friendly competent girls, what else is needed for success!!! Well done

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Олег Олег

Level 12 Local Expert

There are few pointers. It is uninformative about the short days of work per month.

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максим бондарков

Level 6 Local Expert

They work promptly, as they say, any whim for your money

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Angelina

Level 8 Local Expert

A terrible bank. The installment plan was refused, although there were absolutely no objective reasons for this. We started writing a statement, there are no samples of anything, write as you want. There are several people in the queue, but only one employee serves. It's been a very long time.

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Евгений Б.

Level 3 Local Expert

phone service is zero, to find out how much to pay, I need to call one number, then the second one that I can't get through to, I'm already sitting on the tube for an hour and a half, after half an hour the bank closes and waiting for another day of penalties wonderful service

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Олег Бабков

Level 30 Local Expert

Yes, there are some points with inflated interest on loans... But, nevertheless, this bank has already helped out in difficult situations four times.

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владимир Ляпунов

Level 15 Local Expert

I went to a bank and they don't serve Russians, it's VTB Bank.

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Виктор Авчинников

Level 2 Local Expert

The bank went bad. It used to be better. The turtle card was refused for no apparent reason. I have paid all the installments with early repayment. I have been crediting at the bank for more than 7 years, apparently I need to change to another bank

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Сергей Прохоров

Level 8 Local Expert

The best bank in the city. They have been serving for a long time, I am satisfied with the service. It's nice and friendly inside.

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Алексей Семёнов

Level 10 Local Expert

Excellent service, qualified staff, nice bonuses!

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Анастасия Далинина

Level 2 Local Expert

Phone service, to put it mildly, leaves much to be desired, to contact the operator, apparently you need to sit on the phone all day, it's disgusting.

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Александр Плетнёв

Level 7 Local Expert

A good course. Fast service

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Алёна

Level 8 Local Expert

Small queues, quick resolution of issues, friendly staff.

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Ирина Красовская

Level 3 Local Expert

A terrible bank.The rate was doubled monthly without warning.I was not warned, it is very difficult to get through.

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Алексей Левин

Level 12 Local Expert

Excellent service

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Александр П.

Level 9 Local Expert

Often the best exchange rates are here

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Барятинский М.

Level 6 Local Expert

There is no Belarusian money to change.

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Анастасия Алексеевна

Level 5 Local Expert

There is only one mode of operation on the site, you arrive and there is paper on the door that it is a day off. I've never seen a worse bank

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ПАША ШАНКАРЕВ

Level 17 Local Expert

The staff is good. But you make a card and they don't send you a pin. You go to them, they pretend it's their first time. Don't sleep alone like that

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Static_BY©

Level 10 Local Expert

There are constant queues, you have to wait a long time. Literally a couple of specialists are working

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Елена Корбут

Level 4 Local Expert

Very decent service.

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Дмитрий Иванов

Level 4 Local Expert

Installments are always in this bank

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Киршова Наталья

Level 6 Local Expert

Not always competent employees

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ТАТЬЯНА ТАТЬЯНА

Level 5 Local Expert

Service at the level of

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Михаил Зыкун

Level 2 Local Expert

Very slow

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Виталий Савицкий

Level 3 Local Expert

The bank's disgusting work. One employee, there are a lot of people in the queue, so you can stand for a day

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281874 Бордюкова

Level 18 Local Expert

Fast and high-quality service

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Юлия Безрукова

Level 2 Local Expert

It is impossible to reach any of the specified numbers. The horror!

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наталья Баранова

Level 3 Local Expert

I couldn't get through to any of the phone numbers listed on the website for two days.

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Галина Борис

Level 17 Local Expert

A good bank

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Михаил Марценюк

Level 12 Local Expert

How many times have I come to the bank and everything is not thank God... Occupies a place in the city. The bank is not talking about anything...

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Елена Голуб

Level 6 Local Expert

I came across a lazy dogonal who can't think. I am a client of this bank, but I have not been allocated even a small loan. It's a disgrace.

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Татьяна Бычкова

Level 3 Local Expert

the service is good, the only thing is a very complex Internet bank

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Максим Козлов

Level 4 Local Expert

To get one piece of paper, I waited for more than an hour, such nonsense.

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ЮРИЙ КРИВОЩЁКОВ

Level 16 Local Expert

Comfortable. In the centre. Professional service.

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Vtb

76 reviews