VTB

3.9

217 ratings

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Parth P.

Level 4 Local Expert

These people's system is not correct, it wastes a lot of time.

Полина Соловьёва

Level 6 Local Expert

In Yerevan, it is only here that you can withdraw Armenian money from the Russian Mir card. We took 20 thousand rubles, received in Armenian drams, the commission is 200 rubles. Convenient, fast. And as everywhere in Yerevan, there is a spacious, bright room and very polite, friendly staff who speak excellent Russian.

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Roman

Level 11 Local Expert

This work on the residual principle is already boring, to be honest. If I have time, I'm working, if I don't have time, I'm doing my own thing. Unfortunately, you can easily lose more than an hour on currency exchange here. And not because of the queue! It's just that the employee was somewhere, or there was lunch, it's unclear. Because there were 2 people in the queue, including me. And yet, it would be good if the staff warned IN ADVANCE, BEFORE the EXCHANGE, about the 500 AMD commission, and not after the fact.

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Сергей Чумаченко

Level 28 Local Expert

They explained everything very clearly and in detail at the reception: visa and Mastercard are not issued to Russians here. Only the Mir card, but it is accepted only by VTB terminals, and there are few of them in Yerevan and not in the vicinity. ATM machines only.

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Мария Тесленко

Level 13 Local Expert

The bank just helped out, it's fashionable to easily cash out rubles from a card. Waiting times were always fast, everyone was friendly and ready to help with any question. So we were recommended to withdraw money through an operator, and not through an ATM, since it has a large commission and issues it immediately in drams.

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Инкогнито 4950

Level 5 Local Expert

I usually go to VTB at a different address, but one day I was nearby and decided to go to this one and was very sorry, I signed up through the Earlyone app, specifically so as not to wait, I waited 40 minutes more than the scheduled time on arrival anyway, don't waste it, it's better to go to mashtots, there's never more than 5 minutes. You're waiting.

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Anait Saratikyan

Level 4 Local Expert

The average waiting time is 60 minutes, take this into account before going to the bank. The staff is polite, but each customer is served for 30-40 minutes. If it is possible to resolve your issue with another bank, it is better to contact another bank. Also, fees for banking transactions are accepted only in cash in local drams. Non-cash payment in drams is not provided.

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apatv

Level 10 Local Expert

1. I signed up for an appointment through Earli one, arrived exactly at the appointed time, and was accepted an hour later, letting my friends pass without waiting in line. At that time, the employee who issues cash from Russian cards, and I signed up to receive them, was quietly loitering around. 2. On my second visit, another employee, when I requested to receive cash rubles, insisted that this was not possible, that the bank had not been issuing rubles for 2 years, but only issued drams at its transfer rate (which is significantly worse than the exchange rate in city exchangers), after my complaint to the boss, money in rubles issued

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Дарья Арустамян

Level 7 Local Expert

If it were possible to put -1 star, then I would put it. We waited an hour for our turn, but we did not receive the service. It is unclear how they are being called! All windows are responsible for all services, there is no structuring in the work, employees are distracted during maintenance, which increases the service time of one client to an hour! Don't come here if you don't want to lose the most precious thing you have - time!

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Alexandr .

Level 4 Local Expert

Do you want to withdraw money from a Russian card through an ATM and it is not VTB (I have Tinkoff)? Congratulations, you are deprived of a card. There is a second way, to take it off at the branch (by the way, it is not around the clock, as Yandex writes). But even here it's not without a joke. First, you need a passport (not a photo), it's still OK. Secondly, they will still withdraw the commission, although they say they will not. And well, the funniest thing is waiting... Do you want to withdraw money quickly? Arrive at 9:15 a.m., otherwise you will have time to grow old while waiting in line...

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Ксения Д.

Level 8 Local Expert

There are no words! I wanted to make a transfer through the Unistream system, I gave the bank 40 thousand AMD, the money did not come to the card. I went to the department for a week to get my money back. As a result, a week later, 37 thousand AMD were returned, referring to the course. As a result, no transfer, lost time and money. That's the kind of fun math the guys have

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Елена Оле

Level 10 Local Expert

There is a good bank branch, the staff is friendly, it is cool, there is a play area for children, you can withdraw cash from the Russian mir card, the commission is 1%.

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Svyatoslav P

Level 9 Local Expert

A good branch office in the city center. You can withdraw money and put it on a Russian card. The staff is helpful.

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Арсен Осипян

Level 6 Local Expert

The most disgusting service bank I've ever been to. I waited more than an hour to pay the bill, but I didn't get it. The branch manager couldn't give any clear answer.

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Денис

Level 10 Local Expert

An excellent bank, the best rate for exchanging and accepting cash, it is better to withdraw money from bank employees inside, the rate is better than at an ATM.

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Александра Патрушева

Level 4 Local Expert

We came to exchange $100, we sat for 45 minutes!!! They don't serve in order of coupons, but who will sit on the chair

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Timofey T.

Level 6 Local Expert

I read terrible reviews and postponed a visit to the bank until the last. I went to transfer money via Unistream. I took a ticket for 16:15 at EarlyOne while I was walking to the bank. I took the ticket, the number appeared on the screen somewhere at 16:20. By 16:45, we had already made 2 money transfer transactions and waited until they came to the card. Maybe it would have turned out faster, but I was in the bank for the first time and my information was filled out. In general, everything takes the same amount of time as in any other bank. I will use it.

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Никк Ланцов

Level 11 Local Expert

I use their mobile app. Sooooo clumsy. In March 2024, I transferred money between my accounts, changed rubles for drams. The application doubled the transaction, and then closed the technical disadvantage due to the changed drams, but only at its predatory rate. As a result, the bank robbed me of almost 30 thousand

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Иванов Дмитрий

Level 11 Local Expert

Not far from the center, there are two or three ATMs in the premises, there are no queues and fuss. Great

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Expomoon

Level 30 Local Expert

A very strange bank branch. I received a number and waited for almost an hour for the currency exchange. As a result, it turned out that my turn had passed a long time ago, but for some reason it was not highlighted on the monitor screen.

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Ваган В.

Level 4 Local Expert

Disgusting branch, disgusting bank. Weekday is the middle of the week, 3 out of 10 windows are open, and customers are served for a very long time. I came without an appointment, just in a live queue. When I arrived, there were at most 4 people in the queue, now there are 20 people in the queue, and I still haven't been called. I've been sitting here for 1 hour and 40 minutes and I don't know how long I'll be sitting there. The girl at the front desk said that it was because people who come by appointment are in priority and my turn is being pushed back. But there is a vicious circle here, they work slowly, and there are only 3 windows, and people come and come, some by appointment, some not, and my coupon is getting further and further away from the call.... in Armenia, I visited many banks and came to VTB for the first time. I'VE NEVER SEEN WORSE SERVICE THAN HERE! come to Ameria or IDBank, all the windows are always open and even a queue of 40 people will be scattered in 40 - 60 minutes.

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Ольга С.

Level 15 Local Expert

For citizens of the Russian Federation, the only opportunity to exchange and withdraw drams after the imposition of sanctions with Russian cards. If you have not prepared and have not acquired an Armenian or other card. But the ATM "eats" only the MIR payment system. We were saved in the conditions of a sudden vacation and the absence of maps of other countries

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edmond boyakhchyan

Level 3 Local Expert

The worst bank that I know doesn't work at all, I don't advise anyone to use this bank. You pull the plug, you wait for more than 30-40 minutes, but while your turn is not there, it's a very nasty bank.

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Gamlet M

Level 8 Local Expert

A comfortable, quiet place, clean and tidy. There are benches nearby where you can sit and relax in the fresh air and wait.

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Anton Komratov

Level 5 Local Expert

ATMs where you can withdraw cash drams from the mir card. But the exchange rate is not particularly interesting. The most profitable thing is to bring rubles with you and change cash at the cash desk of a local bank

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Татьяна К

Level 10 Local Expert

Great location. ATMs are open around the clock. It's not crowded. There is a Wi-Fi connection.

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Samvel Stepanyan

Level 4 Local Expert

The service is A NIGHTMARE!!!!!!!! People have been waiting in line for more than an HOUR!!!!!!! I've been waiting for half an hour and I'll have to wait a long time!!!!! Half of the employees are not there at all!!!!!!!!!!

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Александр

Level 18 Local Expert

The best exchange rate in rubles. There is an electronic queue. But still slow service.

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Миша Мишин

Level 25 Local Expert

Convenient bank office. It is located in the center. The only negative is that there are always a lot of people, but this is not a problem. There is a cooler with water in the jar, the air conditioner is working and there is a children's area

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Юрий Обухов

Level 17 Local Expert

I don't know about the bank itself. But there are ATMs there that withdraw local currency from mir ruble cards at a higher exchange rate than in exchangers.

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Владимир Саркисов

Level 3 Local Expert

You can't wait in line after sitting for 2 hours. 5 employees can sit, only 3 of them accept.

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Андрей

Level 8 Local Expert

Convenient branch in the center of Yerevan, you can withdraw money using a Russian card.

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Pavel Shevelev

Level 11 Local Expert

It is very easy to get rubles by attaching a VTB card to a specialist's terminal, the commission is less than at an ATM.

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Вардгес Киракосян

Level 20 Local Expert

Comfortable

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Serge Nikolas

Level 17 Local Expert

The best branch, you can exchange money from the mir card through the cashier, through the terminal there is more commission.

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Максим Денисович Коробко

Level 3 Local Expert

They finish work early, they didn't even bother to write down what time they work. At the same time, the bank is not closed, but they are already leaving for whatever

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tenientemurfy

Level 19 Local Expert

It is possible to profitably change the currency (rubles) without waiting in line.

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Александр 717

Level 16 Local Expert

A place where you can quickly withdraw local currency from a Russian card!

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Рубен В

Level 22 Local Expert

It's all good. Only VTB cards are not accepted everywhere...

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March Murloc

Level 6 Local Expert

Very slow service, does not work more than half of the windows, sat in line for 1.5 hours

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Maxim Moukhovikov

Level 4 Local Expert

The waiting time for the coupon is an hour - not normal

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Denis Buyalov

Level 6 Local Expert

A good bank, in the very center of the city, a favorable rate

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Владислав V.

Level 3 Local Expert

The longest separation. Keep in mind that you will spend at least an hour

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Мария Ганзель

Level 16 Local Expert

You can withdraw cash from VTB ATMs in Armenia. It is very convenient

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Александр Яковлев

Level 21 Local Expert

Fine. You can remove Dramas from the Russian World map! 👌

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Елена Гладченко

Level 6 Local Expert

We resolved all the issues very quickly.

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Станислав Козырев

Level 18 Local Expert

Thank God the world is working. Tell Sberbank that blocking the issuance of more than 50,000 drams at VTB ATMs is not very cool.

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Николай Попрыгин

Level 10 Local Expert

Excellent bank, thank you for your work in Armenia. We really need you.

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Narine14-ker

Level 5 Local Expert

To make an appointment in advance and then wait for your turn, which will not come, this is about this branch.

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Сергей Басов

Level 9 Local Expert

TWO!!!! I waited two hours for my turn at the reception, the service system is inadequately long, I lost half a day here

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VTB

82 reviews