If it were possible to put -1 star, then I would put it. We waited an hour for our turn, but we did not receive the service. It is unclear how they are being called! All windows are responsible for all services, there is no structuring in the work, employees are distracted during maintenance, which increases the service time of one client to an hour! Don't come here if you don't want to lose the most precious thing you have - time!

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Alexandr .

Level 4 Local Expert

Do you want to withdraw money from a Russian card through an ATM and it is not VTB (I have Tinkoff)? Congratulations, you are deprived of a card. There is a second way, to take it off at the branch (by the way, it is not around the clock, as Yandex writes). But even here it's not without a joke. First, you need a passport (not a photo), it's still OK. Secondly, they will still withdraw the commission, although they say they will not. And well, the funniest thing is waiting... Do you want to withdraw money quickly? Arrive at 9:15 a.m., otherwise you will have time to grow old while waiting in line...

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Никк Ланцов

Level 10 Local Expert

I use their mobile app. Sooooo clumsy. In March 2024, I transferred money between my accounts, changed rubles for drams. The application doubled the transaction, and then closed the technical disadvantage due to the changed drams, but only at its predatory rate. As a result, the bank robbed me of almost 30 thousand

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33 reviews