Maps • Almaty • Travel agencies

Webtours

3.6

13 ratings

Closed until 10:00 AM

Almaty, Abdullah Rozybakiev Street, 289

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Almaty, Abdullah Rozybakiev Street, 289

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Panorama

Are you the owner of this organization?

3.6

13 ratings

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Олег Л.

Level 2 Local Expert

We recently vacationed in Qatar, and everything was organized through Webtours. I would especially like to thank manager Kamila. She was incredibly attentive, took into account all our wishes and always stayed in touch. The rest was perfect: a comfortable hotel, clear transfers and a rich program. Thank you for your professionalism and care! 💙 Be sure to contact us again and recommend it to your friends! 👏

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Куралай Заманбекова

Level 3 Local Expert

Hello, the trial with this tour company ended not long ago. I came according to reviews, booked a tour and paid an advance payment. I drew attention to the contract, which is unreadable, very small print, asked “he's a typical one”, they said yes. Everything was signed well, 10 days before departure, I had an off-schedule operation. I couldn't get through to the manager, I barely got through for a day. In general, we could not agree, because they said that for moving 10 days later, air tickets are 100% fine. I asked for the director's phone number, an unpleasant person, and the conversation didn't work out either. After talking with the director, a pre-trial claim was sent half an hour later. And so the trial began, where the claim of the tour company was not satisfied. They asked to pay the full cost of the tour referring only to the contract, they could not provide any evidence of the losses incurred. Be careful, the company practices such chips with a pre-trial claim more than once. And it's better not to get involved, you don't even deserve one star. 🤢🤢🤢🤢🤢

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Зара Алиева

Level 2 Local Expert

Never book a tour through this agency,they are not responsible for you ,they lie about everything about the hotel, the season, the location, in general, they just want to sell,they sell tours at inflated prices,deceive at every step,they tell everything very beautifully, but in fact everything is wrong,no one will get in touch with you Their task is to give you a tour, they do their job unprofessionally.

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Webtours

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7 reviews