A magnificent sanatorium. Attentive and friendly staff, starting from the reception, ending with the cleaner. Good nutrition, everything is simple, nutritious, delicious. Americano coffee and espresso. Magnificent nature - several lakes and a forest. Nice pools. Large fields for football and other active games. From my point of view, the Vesta sanatorium is one of the five best sanatoriums in Belarus.
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2
Show business's response
ольга чимбур
Level 3 Local Expert
August 1
Refueled on July 31 at gas station 2, the column was not working properly, there were incorrect data on the screen and the gun clicked off.
Ekaterina Solodukho, the operator who accepted the payment, ran out at me shouting "Girl! You haven't refueled! A girl!
I went back to the checkout and asked if I had refueled. To which I received a rude response: "I told you no!" I asked why there was no gas station? To which I learned the answer: "I do not know"
Then I asked me to refuel, which again I received in a rough form: "I'm not a gas station attendant!"
I asked to invite the manager, to which they told me he was not there. But I found her myself and invited her to figure it out!
I want to note that no one has tried to resolve the situation or at least apologize!
Terrible service! Terrible attitude and rude behavior towards customers! They were yelling at me! We didn't want to help refuel! They tried to accuse me of not controlling the gas station and wanted to leave with a gun in the car! Although, I didn't even go to the door of my car, all the time I was standing and trying to refuel.
I have never met such an attitude!
The service is at zero!
I will never use West's services again!
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Show business's response
Lyzer Sergei
Level 8 Local Expert
December 29, 2023
Thank you for the good reception, rested with the staff of our company, a great vacation, a good program, good cuisine, excellent rooms, and polite qualified staff, in general, some positive emotions, I hope again and maybe more than once to visit