Well, it's normal, but there are nuances, Lugansk, St. Petersburg, why stop for 30 minutes in some fast-paced eateries where there's nowhere to eat properly, all toilets are paid along the way. We didn't really stop at any normal cafes..

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Ирина

Level 6 Local Expert

This is the first time I've seen such a boorish attitude! I booked a ticket from the dispatcher, paid at the ticket office of the bus station! I gave the driver a receipt, boarded and left St. Petersburg. And then the driver, under threat of disembarking me from the bus, began to demand a re-payment of the ticket, but now personally to him! Allegedly, I am not on the bus station's payroll! As a result, I was on the verge of disembarking for two hours while they were dealing with the bus station! And it was only thanks to my daughter, who called them and demanded that they find out everything, that I was not dropped off! And when the bus station confirmed the fact that I had bought a ticket, instead of apologizing, I heard only rudeness, rudeness and the accusation that it was all my fault! I was very disappointed in this carrier, although my daughter traveled with them from St. Petersburg to Stakhanov for three years and was very pleased with them! Probably, the authorities need to reconsider their approach to choosing staff: dispatchers and drivers! Otherwise they will lose all their customers! Personally, now I will only dissuade everyone from this flight and advise Alfatur!

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Cергей Сомов

Level 3 Local Expert

I've been riding this company's bus for the 3rd time. Flight Saint Petersburg-Stakhanov, there is no Wi-Fi in any bus, usb ports do not work, drivers communicate rudely! One plus, at least they have a working air conditioner.…

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