I was not in the office, the seller sent an order from Hong Kong, paid for the delivery by DHL. They offered to pay for another customs clearance for 3,500 tenge, otherwise you have to go to the airport yourself, look for warehouses there, go to customs officers, fill out declarations and so on. It was easier to pay. After that, they promised to bring it, but they couldn't figure out the address. I called, clarified my address, promised the next day, the next day they did not bring me again. I called again, and again it was postponed to the next day. In the end, the parcel went from Hong Kong for 3-4 days to Kazakhstan, and around the city for 4-5 days. This is no good (((. PS. Either I made a mistake, or the system failed - the review was about DHL, and here about Nurbank. Sorry if that's not the point.

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