WestMotors
190 reviews
December 20, 2024
I drove the car through WestMotors. They work very pleasantly from the start, everything can be done remotely (signing a contract, choosing a car, etc.), which is a huge plus.
But as everywhere else, after the payment, the interest in you disappears. But I'm still in touch.
But after the arrival of the car at the SVH, there is a very simple answer - the documents are in the 25th window. And that's all the work. Alas, no further assistance is provided, the manager does not pick up the phone, does not respond to the message.
Where to pick up the car keys - you look for yourself, there are not enough documents in the 25 window - also by yourself. I tinkered, but I managed. Of course, you can tweak the customer service after the car arrives at the SVH, but maybe I'm wrong.
Although, my colleague brought cars through them, there were complete instructions and guidance even on the SVH (where to go, which docks are needed). It probably depends on the manager who runs the project.
In total, the car arrived, thank you.
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November 14, 2024
Great company! Everything is at the highest level!!!! The guys are great fellows! Always in touch 24/7, any questions, help, communications, transcriptions are all so fast, everything is organized and clear! Many thanks to Elena!I will advise and I will contact you!
Good luck to you, good customers))))
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January 28
There are only positive emotions from West Motors! Full support from choosing a car to getting on the SVH! When choosing a car, special thanks to Vyacheslav, a competent specialist who knows his business! When completing all the documents, I would like to mention Elena, who saved my time and nerves, everything was done as quickly and competently as possible!
I would like to express my gratitude to the entire West Motors team!
For the next car only to them!
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January 28
I was very satisfied with the services of this company. Polite staff who did everything perfectly from finding a car to issuing it at customs. I was as calm as a boa constrictor with these guys. Of course, I will recommend only WESTMOTORS to all my friends and acquaintances, and in the future I will use only the services of these guys. THANKS TO WESTMOTORS!!!! I recommend
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March 12
I bought a car through the guys, everything is at the highest level from the moment of signing the contract to the moment of learning a car!!! Thanks to the manager from Brest. It is very convenient that you can see where your car is located and a complete photo report at all stages of transportation! And thanks also to Elena, the declarant, for her promptness!!!
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November 26, 2024
I picked up my car, which I bought for the first time from America. I chose a company with experience and names for this, so I did everything through WestMotors. The experience turned out to be "difficult", because the car was bought in May and arrived in Klaipeda in June. At that moment, electric cars were no longer allowed to cross the border with Lithuania, a huge number of cars became "impassable". After a while, alternative options for the delivery of the car were proposed, and the route through Georgia was chosen. There were large additional costs, but the car arrived in Minsk at the SVH, the issue was resolved. I want to say thank you to logistician Katerina, because during the Lithuania-Minsk period she was in touch, always answered my questions, requests and smoothed out worries by showing patience (photo and video reports from different stages of loading/unloading and transportation were provided). Also thanks to declarant Elena on Babushkina 39: a pleasant person to talk to, everything is prompt, clear and understandable)
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November 22, 2024
I would like to express my deep gratitude to WestMotors specialist Kazimir for his help in choosing a car and delivering it to Minsk. We've known each other for years and it's not the first time we've bought a car together... you are always confident and reliable with him!!! Thank you Kazimir, for your patience, support, understanding and of course your experience!
I would also like to thank Elena (specialist of WestMotors 39 Babushkina Street) for preparing documents for customs clearance.
Let there be only grateful customers in your company!
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April 3
I ordered a car from China. Manager Alexey was busy. I would divide the whole process into two parts:
1. Everything is perfect until the moment of payment.5*. We agreed on the price and delivery time. The bank had certain complaints about the documents, and the manager promptly corrected everything.
2. Waiting for delivery. There are 3* here. The manager was not always in touch and could not clearly answer why the paid car was actually just standing for 2 weeks.
3. Getting a car. The manager was in touch, gave good advice, the car arrived in one piece, I got to the gas station by some miracle (the tank was empty).
Generally. I recommend ordering a car from China from this company. The only caveat is that the delivery is not the fastest. It was delivered to me in 37 days. There are companies that transport in 21-30 days. Thank you, Alexey, thank you very much for your help.
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January 4
Everything is fine, we quickly picked up the car of interest, I note that Evgeny, the Burak selection specialist, explains everything very clearly.:I'm already buying my third car through West Motors for myself and my relatives.
Happy New Year, success, health, and well-being!!!
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January 12
Elena, an employee of the company, a top employee, made a car and two motorcycles with her, and the documents were processed at customs in Kolyadichi, Babushkina.
Polite, knowledgeable, approach with a smile, never refuses, goes to a meeting, and the price is lower than the market, always responds even in private time.
Good company, I advise you, quickly, clearly, they will even help you solve other issues and give you advice.
Respect, it's a pleasure to do business, I'm ready to come to the office and write a thank you!
I advise everyone!!!!
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November 18, 2024
I picked up my car last week. The WM team did well. Everything was done clearly. In some cases, there was a lack of communication and status information, but in general, the team's work was 5. They picked up a car, played, delivered. All within the agreed time frame. The car was played in early June, we received a car in early November. I recommend WM, especially if the car is traveling through Georgia. The route, I believe, has been 100% debugged by WM. There were photos from the port upon arrival in Poti.
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January 16
I would like to express my deep gratitude to Elena, the employee who helps with the paperwork at customs, everything is clear and fast. And most importantly, unlike the rest of the team, she is always in touch and really does her job 100%.%
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April 1
Good day to all! Finally I got around to leave a review about the work of the WestMotors campaign)))😍
There is absolutely no time to do this for joy and a storm of emotions)
I would like to express my special gratitude to the wonderful specialist of this company, Elena, who conducts work at 39 Babushkina Street in office 417! )))
Thanks to her efficiency, all the documents and the organization of the entire process of getting a car went sooo fast) I managed to drink coffee and watch the car go to the parking lot!!!
Just a smart girl!
I accompanied and advised you at every stage!
And in general, I want to do all the best for the whole campaign! The guys are great masters of their craft! Those who are fashionable to fully trust and sleep peacefully while the process of car backup and delivery is underway! Good luck to all!!! And even more prosperity!!!!
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January 28
I contacted WestMotors company to bring cars from America.
The contract was concluded quickly, remotely - a huge plus
The search did not take much time, of course, there were some things that needed to be asked (Carfax's order), which I would not advise you to take yourself
But otherwise there are no questions, I also consulted on the price of the bet, they gave me advice (thank you)
Then everything is just fine, order, payment, delivery
The best thing is upon arrival at the SVH
Elena, thank you to the manager, everything went very quickly.
They called, said what to pay for, what to take, came, signed, came and took it away.
For this respect
I'll be contacting you myself, and I advise others.
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March 26
I ordered a car from China, it was delivered within two months, a new car from the salon in 2024! Everything is fine with the delivery, the car arrived in perfect condition (just need to wash)! We helped you choose a car, pay and clear customs!! Everything is very qualified!! I picked them up in Kolyadichi - quickly, all in one day, they helped me fill out all the documents- they accompanied me super!! Thanks!!
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November 22, 2024
I would like to express my gratitude for the service provided for the delivery and delivery of the car! It is a pleasure to work with you!
I would like to mention Elena's exceptional and professional work for her competent and responsible approach to business! Thanks to Elena and prosperity to the organization!
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November 21, 2024
I ordered a car in August, Konstantin from Vitebsk joined the selection of cars, worked out clearly. After the victory, all the delivery chains also worked quickly, the car arrived in good condition without surprises. On November 16, it was taken away from repair. I am satisfied with the work done by the company, although sometimes the commissions could be lower, as it seems to me.
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January 3
I am satisfied with the work of the company. I would like to single out Anastasia Zalesskaya, a logistics specialist, who helped me take out the cars. Thanks to such employees, you want to come back for your services, and thanks to such people, companies grow and develop. During the work, all my nerve cells remained in place, and along with them, I felt calm and grateful. I give Anastasia 10 points out of 10 separately.
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January 29
Thank you very much to the staff of West Motors. I am satisfied with the work of the company. Special thanks to Elena, an employee who helps with the paperwork at customs. I can recommend the company, they do everything clearly and quickly.
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August 2, 2024
WestMotors is a great team with knowledge and experience in their work! All issues were resolved promptly. The guys are very patient and always offer solutions to issues. The contract was fulfilled by 110%. The car from the expected 3-6 months turned out to be in my hands after 2.5! I definitely recommend it. The guys I worked with (Artyom, Vyacheslav, Katerina, Julia, Elena) you are SUPER! Thank you very much)
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March 12
If you don't want to lose tens of thousands of dollars, stay away from this "company"!
We ordered the car from an auction through West Motors, where its condition was indicated as "minor dents and scratches." That is, there were no serious injuries!
As a result of the delivery, we received a wrecked car with a destroyed bottom. The car was simply flattened by a forklift truck during loading – this is a fact that cannot be denied.
Total damage in the car, which has "minor dents and scratches" at the auction:
!!!Automatic transmission is damaged
!!!Steering rack is damaged
!!!The stretcher is deformed
!!!The levers are bent
!!!The exhaust is crushed
!!!The brackets and bumper are broken
!!!Bottom protection – torn to shreds
The appraiser estimated the damage at several thousand dollars‼️
West Motors, instead of solving the problem, just ignores us! Although we ordered a full escort, they claim that they are not responsible for the delivery. That is, we got the money – and goodbye!
We have to go to court and spend even more money!!!!!
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January 23
The questions started from the very beginning: I was advised by a manager who does not understand the cost of a car, another manager already told me after signing the contract. All the issues were resolved for a long time, it took about a day or more to wait for an answer from the manager. If you don't know how to choose a car yourself, this company won't help you. They will offer the first available cars. The car arrived without wine (this happens), but there is no help from the manager, look for everything yourself and send it. It was a terrible experience. On the plus side: the car still got there, but, of course, it didn't fit into the budget.
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January 16
WestMotors are professionals in their field. The car was bought and delivered in two months. Special thanks to Artyom (for help with purchase and delivery) and Elena (for help with customs clearance). Everything was clear, fast, and competent. Yes, and the cost of the car upon arrival has not increased in relation to the one calculated by the manager.
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November 29, 2024
Thank you very much to the staff of West Motors. I would especially like to mention Eugene and Elena. Evgeny explained everything clearly and to the point what to do and how to do it. Elena organized everything so quickly and executed the documents that I was surprised. thank you very much.
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April 1
I dreamed of a minicuper, and thanks to WESTMOTORS, my dream came true! The whole process is very exciting and stressful, of course, but thanks to the advice of the managers, everything worked out. It was important to me that there was a contract and that everything was official. It was all there
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April 24
A reliable company, I am very pleased with the cooperation, I sincerely advise everyone to work with them! Special thanks to manager Andrey, everything is very professional!
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December 2, 2024
I ordered an audi sq5 2020 3.0 tdi car through a westmass from South Korea, the car was inspected and a video was shot with a review, everything came as it was on the review, nothing was scratched, 3 months were laid for delivery in a container through China, but it was delivered faster, in just two months, it's fast. I want to say a special thank you to Vladisdav, who waited for the entire order and even after. I am happy with everything, I will contact them again in the future, thank you.
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November 14, 2024
I turned to the guys for help in bringing cars from the EU, they worked 100%. We consulted, picked up, organized logistics, and prepared all documents for customs. I will recommend it to friends and acquaintances :)
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January 30
WestMotors are great guys who know their business well and treat it and their customers with enthusiasm and attention!
Full support, always in touch, as well as assistance with useful contacts upon arrival of the car.
Good luck with your work!
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January 9
Good company, it's not the first time I've ordered. Thanks to Elena, she is always in touch and accompanies you until the car is returned from the warehouse. Thank you very much, despite the fact that there are many clients, she is always tactful, polite and suggests all possible options for events!!!
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February 24
I turned to WestMotors in order to bring a car for myself. As a result, I got what I wanted. Cars from Europe with a clean dealer service history, not broken, with low mileage. 2 weeks of selection and exactly 1 month from the day of winning at the auction until the arrival of the car at the SVH in Minsk. Many thanks to Andrey, the manager from the Brest branch, and Vladislav, the picker.
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January 18
Thanks to Elena, who is located directly at Babushkina St., 39, the documents were quickly and promptly prepared, and in general, I recommend the entire West team.
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October 9, 2024
I decided to order a car from the USA, word for word, and decided to sign a contract with WestMotors…
I had Konstantin as my personal manager, who tells everything very easily and is constantly in touch!)
For a week and a half, we worked on 7-8 car options and almost immediately took away a decent option, even we were able to play back the counterbid with Konstantin completely, the counterbid was 17% higher than our rate, well, together we decided not to give the pindos a cent more than bet and yes, they broke down in front of us and sold the car)
Well, then everything went well with VM and I just waited for delivery, everything went quickly and even cheaper than promised. Everything is beautiful at customs, too, I was just required to bring my ass to the SVH and give the documents to the VM specialist, who then did everything herself, and I just re-arrived 5 hours later, signed the documents and left the SVH in a new car.
In general, respect VM.
PS find out about cars that are going to Europe and going to the US market, just everything that is possible from the manager, since there are a lot of 2014-2018 cars where the engines are still in the noughties, well, or you will take a rest for a year in Europe, and in the USA it could only reach after 2 years, but the manager he will kindly search for all the information for you)
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November 1, 2024
Hello everyone, Words cannot convey, only positive emotions. Great company. Igor at the conclusion of the contract, Evgeny for the selection of cars , Dmitry logistics . I would like to mention Elena for her high professionalism, a person who knows her business, thank you for your help.
You guys are great, I recommend it to everyone.
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October 6, 2024
Thanks to the WestMotors team (Evgeny, Dmitry, Elena). The guys helped me pick up a car in South Korea (I reviewed as many options as I wanted. I chose exactly what I wanted). Then they organized the delivery, and despite the fact that Lithuania closed the borders with a minimum surcharge (half as much as it could have been), the car was delivered through Georgia. Everything arrived in perfect order, I got right into the car and drove off. The guys helped to clear the car, everything was fast and high-quality. They were available at any time, explained everything and answered all questions.
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January 29
I ordered a car from China through Westmotors. We worked with Alexey. Everything that was promised was done. Always in touch, all questions were closed. The choice of the company was determined by the fact that it has been on the market for a long time, and it turned out to be one of the most interesting offers in terms of cost. Quickly, politely, professionally. I recommend it!
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January 25
Many thanks to West Motors employees, namely manager Konstantin, logistician Polina, customs specialist Elena, all of them are professionals in their field who helped us purchase a car from America
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January 11
Thanks to the WestMotors team, recruitment manager Artyom, and declarant Elena for the work done. I've been working with them for fun for years! People know their job and do it perfectly!
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August 10, 2024
I decided in February 2024 to purchase a car with West from Europe. We signed a contract for the selection, even made a discount for the Mogilev region. Manager Evgeny became my guide to the world of Euroauto. They chose for 4 months, well, as they chose, I chose, he analyzed and gave information, discussed and made a decision in the process. During this time, we have considered many options. Frankly, I probably didn't fully understand what I wanted either. Conclusion: don't count on others, look for yourself, and Eugene was patient with my changes in the search. As a result, my option was found, I found it. The dealer. Evgeny, as always, quickly punched, confirmed, and provided information for making a decision. I made the decision quickly and confirmed my intention. We paid for it. And the waiting began. The most incomprehensible thing for us (at that time) was the dealer's desire to service the car. You know, they don't give it away with a defect, Dealer! Further, these sanctions) well, this is generally a separate story, West coped with this problem for an acceptable amount. As a result, the car arrived in Minsk in August. I don't want to write too much, only the main thing is 1. the car fully meets my expectations and what Eugene wrote! 2. Defects in the form of minor scratches were eliminated by West at his own expense! 3. West fulfilled his obligations, even though they were not public throughout the entire process (which was the reason for my worries). 4. Special thanks to Eugene - correctness, politeness, professionalism. 5. Keep calm, as if people are working! I advise everyone who wants to buy a car from abroad to adhere to the same, it's such a time! Evgeny, thank you! West - I recommend it!
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October 15, 2024
I'll say right away that I'm happy with everything. I reviewed a lot of companies - this one was recommended the most. Previously, there was no acquisition of car experience from the USA.The most important advantage for me was the comparability of price and quality. We reviewed a lot of options, and found something that matched all my requests. The car was brought and cleared on time. I would like to thank the professionals of my field Vitaly from Vitebsk for the selection and Elena, the declarant, for full support (without unnecessary "hemorrhoids"). Super guys. I recommend.
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February 8, 2024
The guys know a lot about their work. Andrey, a recruitment consultant, is well versed in cars and the price segment, we won a car with a good gap.
Special thanks to Elena (the representative at customs) for her patience and the opportunity to explain and sort everything out, answer any questions, even several times, it is a pleasure to work with her. Definitely for a car to them!
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July 7, 2024
The guys are professionals in their field. It so happened that my cooperation with them began back in 2020 with the purchase of a Ford Fusion from the USA. It was a covid year, the car sailed to Klaipeda, lockdown began. But they were able to pull out the car and bring it back. Then there was SantaFe from Korea in 2022, picked up in excellent condition and at an excellent price. Next is Hyndai Elantra sport from Canada. The WestMotors company grew before our eyes in quality and quantity! There have always been many nuances, unforeseen situations, but the result is always the same - Top of the Top! Reality has always turned out to be higher than expectations. Many thanks to Konstantin, the entire team of logisticians, and the specialists at SVH. Is there anyone else who can handle these tasks better? No!
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February 3
This is not the first time I have ordered equipment through this company, everything is fine. Special thanks to the manager Andrey (for work), Elena, who runs around at customs, doing everything for you.))
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September 16, 2024
I recommend it!
People are going about their business!
Thanks a lot to Oleg, Evgeny and Elena!
Everything is at the highest level, selection, delivery and support at the height, always in touch, answers to all questions! In addition to the quality of work, I also had the speed, in less than a month I had the car!
High! I recommend it! I advise you!
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May 2, 2024
The best company for the selection and delivery of cars from the USA. I have already ordered the 3rd car and everything went at the highest level. The car arrived in the shortest possible time and at a cost exactly as much as planned. I would also like to thank Elena, a specialist who helps with customs clearance. If it hadn't been for her, I probably would have had to deal with documents for a week or more, but thanks to Elena's professional competencies, the car was released on the day of filing documents. Thank you very much for your work!!!
There are no disadvantages of working with WestMotors.
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October 16, 2024
Thanks to the Westmotors team. I recommend. Everything went well, they prompted, advised, helped) special thanks to Elena, customs clearance was quick and unnoticeable,!
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September 19, 2024
I really liked the quality of the work.
In the process of choosing a car, the manager was always in touch and promptly answered all questions.
A separate plus is that it is possible to use the company's services without visiting the office. I already have the car, but I've never been to the office.
And of course the speed of delivery. The car from Korea was traveling for a little more than a month.
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November 17, 2023
I personally know the director and many guys from the recruitment group. All adequate and very friendly guys. Several times I applied myself for different lots, and also advised my friends. At the same time, at different times I had to work with different managers and each of them will always listen, prompt, tell all the pros and cons. My opinion: a cool team has been selected in this organization, which works with a good return. This is extremely rare in the service sector. Therefore, if you need a car from the States or China, you can safely contact. Why from the USA or China? Because there is an experience of fitting through WestMotors from these countries.
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April 5, 2024
I would like to thank manager Andrey for his work! A competent approach and prompt assistance in choosing a car accelerated my purchase, which I was satisfied with! As a girl who does not know some nuances about cars, Andrey explained all the questions in detail to me. Also, many thanks to the deputy director of Westmotors Maxim for his help in crossing the border with a 1.9 car! Due to the ban on the export of BMW 1.9 cars from the EU, people had difficulties crossing the border, and my car passed the border without question.
Thanks to Westmotors for the quality work! Good luck to you and your team!
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February 3
I drove a car through them twice, and I always received timely answers to all my questions.
All the moments after coming to the SVH were explained where to go, where are the documents, etc. I am happy with the work!
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