Wildberries
65 reviews
June 14
The location is excellent, there is always a wide selection of goods and the delivery is fast. The responsive and nimble staff leaves only good impressions of the visit.
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3
November 24
The service is super, the queues move fast. The staff was generally very pleased. Very friendly and positive.
Update in 3 months
There are still no questions for the staff, but there is clearly not enough staff, one person can barely cope with queues + sometimes it closes at a random moment for the acceptance of goods. There were 2 people, became 1.
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November 7
I do not recommend this item. There are no complaints about the employees, they work well, but obviously the owner of the point decided to save on the number of shifts. The point is often closed for the acceptance of goods, which is why every visit is like a lottery. With enough hands, there would be no need to close. And yes, once again, there are no complaints about the employees, they always help and serve quickly!
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2
1
November 19
It is constantly closed, employees place an announcement about the acceptance of goods , refuse to issue them, close the point for more than an hour .
Recently, an announcement was posted "tech break, program failure", the support service denied the information that the item has problems with the program. First, the point is closed, then a huge queue gathers, which ends on the street. Terrible attitude
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November 18
I don't want to say anything bad. The employee is doing well and copes quickly and deftly. But sometimes there are moments. That the queue reaches such a size. That 5-6 people are still standing on the street. Of course, I would like to see another employee. And then it's very difficult to cope alone, I can't pick up the parcel for about a week because of the long queues
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November 9
I'm sick of walking twice a day, and seeing technical problems on the doors, then a technical break.It is impossible to pick up the order.It's always a lottery, open or not.
I didn't put one star just because the employees on the issue are working fine
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2
1
November 3
The only pick-up point with which there are constant problems, sometimes it is impossible to pick up the order for 3-4 days, then the acceptance of the goods, then the technical break, then the base does not work, the queue is always already on the street, waiting for 20-30 minutes queue and so on, the most disgusting pick-up point!!
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1
1
November 9
There was a good point, but it has been working disgustingly lately. It is often closed indefinitely for "receiving goods", time is stretched, the point does not open on time. I'm tired of walking around a hundred times to no avail. I will change the item.
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2
June 12
It is not possible to receive the goods for several days (constant acceptance of the goods), and when the point is still open, a 20-meter queue is going to be assembled. The question is not for the employees, but for the management.
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5
2
May 30
A very polite consultant, helped with all the questions, explained them in an accessible way.
Thank you very much for your work!
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3
April 26
There are always queues, no matter what time/day you come! Constantly having lunch with them, then accepting the goods and figs you will get! I try not to order goods here because everything is always OK at another pick-up point, it would seem that the city center, but there are almost no people, everything is fast and clear. Systematize the work of the pick-up point at last!
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9
4
July 20
Good and fast customer service. Nice girls work. There was no queue.
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2
August 22
Friendly staff, serve quickly, despite the large flow of visitors.
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May 5
I can't pick up an order for two days in a row. For the first time, the announcement of the recalculation, ending in an hour. I arrived on purpose on another day and at another time, I was deployed right in the queue and refused service. The book of complaints "in the office".
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3
2
November 27, 2023
Terrible service, I would like to see two specialists, because they serve very slowly, it's always dirty, there are no mats in the fitting room, some goods have not yet been returned, because there were excuses "Your goods came recently, so come back later" at the same time they wrote off money, the next time they said "We can't find now your product" there was no reason🤷♂️
We'll have to change the pick-up point…
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4
6
July 22
They're always closed for an hour or two. The management cannot think of hiring additional people, they are afraid to pay extra money
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2
1
October 18
Constant queues, and often the tail of the queue on the street! Some staff allow themselves to be rude…
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1
June 12
The queue is 20 minutes before closing, there are 8 more people inside. It's the same almost every day.
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1
3
July 6
Very frequent and incredibly divisive acceptance of goods. The guy who worked on 07/06/2024 generally deserves to be dismissed for rudeness.
I suggest that the management consider this issue, taking into account the huge number of similar reviews about the work of this point. The photos were taken at 18.00 06.07.2024
The door was opened by a guy in red shorts at 18.18.
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1
2
March 9
A normal pick-up point. Of course, you can find fault with the step at the entrance and the lack of mats in the fitting rooms, but I won't. Thanks to the staff for their work🙌
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1
2
May 5
There was a note on the door saying that the goods were accepted for 10 minutes. After 30 minutes, everything was still closed. It would be better to write a more real time of acceptance of the goods :(
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3
3
November 1
It doesn't work too often, today once again, there is no desire to order more here
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1
June 16
They do not lose anything if they order 2-3 products (and not 100500, as many do)
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3
November 19
I do not advise ordering something in cold weather, just wait in line for 3 hours
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November 6, 2023
They work very well. But it may be necessary to add an operator (let's say part-time) in the afternoon, because queues and a lot of time is lost waiting
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4
May 29
It seems to me that it's already too late, the time is 19:08
. Not only is there always a queue, it's also closed. What kind of job is this
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2
3
May 17
Due to the very slow service, queues accumulate for kilometers at any time. They also lose paid orders!
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2
2
June 3
There have been very long queues at the airport lately
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1
May 21
The guy on the issue is cool, responsive, generally normal.
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March 27
Near the house. The guys who work there are pros and it is important that they are HUMAN!!!
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3
October 13, 2023
Good employees, always work quickly and efficiently. Thanks for the work
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3
April 5
Nearby ,convenient, comfortable, fast service
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3
December 14, 2023
As for the point of delivery of goods, there have never been any questions! The staff is polite! Everything is just great!
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3
April 8
A good pick-up point. Special thanks to specialist Boris)
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1
December 6, 2023
Jesus did not suffer as much on the cross as these people)
Despite the large number of inadequate people, they do not lose their composure.
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7
November 27
Norm!There are queues, just like everywhere else!
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June 12
A very pleasant team
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3
June 24
It was closed for an hour during the day for acceptance of goods
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3
3
December 22, 2022
Просто разочарован.Вечно болото на входе,ступенька которая сломана привходе,одинираз чуть не навернулся,ну а специалист Светлана это просто финиш,поэтому для удобства и качества сменю пункт возле работы
2
4
May 2, 2023
Классный пункт выдачи,проблем не было,все приходило,с оплатой проблем не было,очередей нет,только в январские праздники
4
September 7, 2023
Оч хорошо, очередей практически нет, удобно и возле дома
3
August 6, 2022
Ну , не плохо, персонал адекватный ,чисто и просто. Претензий нет , соответственно пять звёзд, спасибо - так держать. Только хорошие впечатления.
4
September 19, 2021
Очень удобное местоположение, время работы отличное. Девочки очень приветливые, иногда вижу, что устали, но улыбаются и вежливо отвечают. Спасибо вам.
4
December 30, 2023
The staff is super, thanks to them ❤
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3
June 20, 2023
Все с работниками хорошо, а пакетов нет. Пришлось в руках заказы нести...
2
May 7, 2021
Норма , как и у всех магазинах этого типа - чисто , обслуживание быстрое , очередей нет , есть примерочные , в шаговой доступности от дома)
3
March 27
Always polite people
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1
October 30, 2023
The usual item. Service is fast
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3
May 12
Everything is fine!
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2
May 6, 2022
Хороший пункт, всегда все быстро, без нареканий, специалисты хорошие
3