Extreme dissatisfaction with the work of the employee at the pick-up point.
Today, on 14-03, I came to pick up a purchase around 13-00 - an expensive high-precision measuring instrument, the creality raptor 3d scanner
As a rule, everything happens perfectly in this PV.
But today, an unacceptable mystery happened. After I showed the QR code, the employee KICKED my purchase across the floor. Her name seems to be Valeria. Probably.
I consider this approach unacceptable with any purchases, and especially in this case when it comes to a complex electronic device.
Check out the video, I'm sure you'll be surprised.
Ps It's okay that the employee hasn't even said hello yet. These are such small things.
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Елизавета Коренько
Level 3 Local Expert
March 22
I ordered several pairs of shoes and a bag. Yesterday (03/21/2025) at 15.50 I came for the order. I opened it with cameras in front of a PVZ employee. I decided within 15 minutes: I chose one pair and a bag.
The PVZ employee refused to accept couples who did not fit.. having said that they have a marriage, there are some divorces on the sole that cannot be seen with an unarmed eye. I would like to note that I wanted to pick up the same pair, but in a different size.
Neither I nor the other customers understood the employee. No one saw an obvious marriage in the shoes. The employee told me to buy all the shoes I ordered, otherwise she would call the police. The employee started complaining that she was being kicked out of her salary for the marriage she was accepting. I asked them to close the order so that they would charge me for the things I was going to pick up.. she replied that she would not close the order and would make sure that I did not come for it. During the dispute, all the buyers who were at the PVZ could not understand what she considered a marriage and why I should buy it back.
When I asked for the COMPLAINT BOOK, the employee said IT WASN'T THERE. As a result: I just left.. Moreover, earlier I was also outraged by the behavior of this employee, but this situation goes beyond all comprehension.
Please understand this absurd situation! And I, in turn, change the PVZ, because this is the first time I've seen it.
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Catherine November
Level 10 Local Expert
April 9, 2024
I love this pick-up point. They always give the order quickly and promptly. Polite staff, most often I get to Tatiana. A friendly and friendly girl.
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3
Vick Morrison
Level 8 Local Expert
August 28, 2024
I came to wildberries from another area on purpose , but a certain Belarusian-speaking woman is receiving goods , and she does not accept anyone and cannot answer the question of how long it will take, she screams like a victim . My dears, there is legislation of the Republic of Belarus, fines are provided for non-compliance with the established schedule
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1
Екатерина Борисенкова
Level 3 Local Expert
March 18
A very strange girl works, she's always unhappy, I think she needs to change her place of work, but the other one is older, she's doing great!
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Алексей Крючков
Level 21 Local Expert
March 11, 2023
Thank you. Everything is always clear and on time. Polite staff, everything is prompt and beautiful. I started ordering recently, and I will be happy to do it. Prices are lower than store prices, the range is wide. Thanks!
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1
Мария Астапович
Level 4 Local Expert
January 17, 2024
The staff is a bomb, always polite, responsive! All orders arrived in good condition. Well organized, clean.
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2
denis lopatsin
Level 15 Local Expert
January 14, 2024
The best pick-up point! The girls are friendly and prompt! Queues pass quickly, which I personally really like.
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Ketrin
Level 10 Local Expert
June 18, 2023
It is very convenient and within walking distance, which is good, even when there were not many people and long queues, very friendly staff.
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2
Мария Панкевич
Level 5 Local Expert
October 8, 2023
The department is quite busy, there are queues here in the evenings. And the employee is wonderful - competent, friendly and just a nice person.
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3
Яна Бежик
Level 14 Local Expert
January 10, 2024
When I first started using the WB, it was my favorite pick-up point. The girl who works there always greets and smiles. Just 5 out of 5
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1
Димон Михалыч
Level 5 Local Expert
September 12, 2023
excellent pick-up point.. I come here very often.. friendly staff.. clean and cozy.
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3
Алёна Кольченко
Level 5 Local Expert
January 8, 2024
This pick-up point is the closest to my house, well, I like it. Everything is conveniently located, there are 4 booths for fitting clothes. There are usually not many people.
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1
Татьяна
Level 10 Local Expert
April 29, 2022
Always calm friendly staff , there are fitting rooms , everything is given out very quickly, pleasant service, if you are on a car, then there may be problems with parking , I always use only this pick-up point , super !!!
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2
Елена Сухарко
Level 5 Local Expert
December 19, 2021
A very good pick-up point, the girls are polite and unobtrusive, they try to help, although this point is overloaded, a new point has opened nearby on Krapotkina, 110, it's quiet there, people don't know about it yet, I recommend ordering there, calmly try it on
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3
Наталья Ш.
Level 4 Local Expert
September 14, 2024
Always polite service
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Yurchik
Level 4 Local Expert
January 7
мало людей то что надо
tadulino
Level 9 Local Expert
November 11, 2023
The staff works well. It's very nice to come to them.
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Badis 90 Nacer
Level 6 Local Expert
June 11, 2024
It's a great place. Delivery of the goods on time. I thank the responsible employees for this.
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1
Евгений Я.
Level 7 Local Expert
January 27, 2024
This is my top, five points, thank you all for your work...
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3
wiwi
Level 5 Local Expert
May 25, 2023
Close,affordable, good service, I often order names to this address
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3
Маша Г.
Level 2 Local Expert
December 28, 2023
The girls work very fast and are friendly
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3
Gamlet
Level 7 Local Expert
July 2, 2022
I order here all the time, there were no problems. The staff is good, they will never leave you in trouble in winter, they let you warm up. All fitting rooms are comfortable and with chairs!
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1
Arina
Level 8 Local Expert
January 5, 2024
Polite staff, fast delivery of parcels 👍🏼
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Ксения Унуковская
Level 4 Local Expert
May 16, 2022
Always very positive and nice girls. Maybe because I haven't encountered a bad product, it's relatively clean.
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3
Sun
Level 10 Local Expert
December 11, 2021
nearby and close. the service is excellent. the main thing is to return the money for not high-quality goods, and the rest is super. I recommend getting it there.
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1
Алексей Колб
Level 8 Local Expert
September 14, 2021
This item works well and quickly. Everything is always clear. Conveniently located - you can drive up by car directly to the doors of the pick-up points.
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Инга Гуреева
Level 5 Local Expert
June 12, 2024
Everything is wonderful!
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2
Виктор Веремей
Level 6 Local Expert
January 5, 2023
For me, the location is good and the staff is polite
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AstraL_Wizard
Level 6 Local Expert
December 7, 2023
A cozy Wildberries pick-up point
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Надежда
Level 8 Local Expert
June 15, 2022
A good pick-up point. Spacious. The girl is very pleasant on the issue
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1
Виктор Аринушкин
Level 21 Local Expert
March 26, 2023
Service staff room everything is fine
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Фаина Галлагерова
Level 9 Local Expert
October 18, 2022
the girls who work there are always polite and friendly
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1
Ольга Политило
Level 16 Local Expert
February 25, 2024
Everything was quickly given away
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2
Ольга Яхина
Level 5 Local Expert
March 3, 2023
A good point.Cultural staff .No queues.
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4
Виктор
Level 7 Local Expert
August 14, 2024
comfortable
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3
JeM2023
Level 13 Local Expert
July 4, 2022
I come here every other day, like to work) the girls are always friendly, there are no questions.
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1
Татьянс Астапович
Level 5 Local Expert
July 13, 2023
Fast and polite staff
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2
Yury Yury
Level 12 Local Expert
May 7, 2023
Thanks for the great work ;)
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Надежда Семенова
Level 6 Local Expert
July 16, 2023
The most favorite pick-up point
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1
Али Ф.
Level 7 Local Expert
March 13, 2024
The friendly guys work there
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1
тати
Level 12 Local Expert
October 20, 2021
The room is spacious, there are many shelves for fitting.The girls are mostly friendly, smiling, attentive.
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дима дима
Level 27 Local Expert
October 19, 2023
Convenient, fast and inexpensive.
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Ni Lo
Level 9 Local Expert
April 26, 2024
Comfortable
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1
Миссис С.
Level 6 Local Expert
December 21, 2022
I come here often, I've never had any problems, they don't lose my parcels, I've never seen queues. 👌🏻
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1
Андрей Оконникоа
Level 7 Local Expert
June 7, 2022
Excellent Wildberries department, there are almost no queues
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1
Anastasia Degtyarova
Level 6 Local Expert
May 8, 2022
The staff is pleasant, the service is fast
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Димон Михалыч
Level 7 Local Expert
July 1, 2022
I'll pick up my orders here.. The guys are working. There are no complaints)